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System Administrator-Administrative Computing Support

Syracuse University
New York, United States
Salary Not specified
Date posted
Feb 23, 2024

System Administrator-Administrative Computing Support

Job #: 040494
Location Syracuse, NY
Pay Range: $64,000 - $72,000
Hours: Standard University business hours

8:30am - 5:00pm (academic year)
8:00am - 4:30pm (summer)

Hours may vary based on operational needs.
Job Type: Full-time

Job Description:
The Systems Administrator is responsible for the day-to-day operation, maintenance and security of IT infrastructure, ensuring the smooth operation of IT services in a multiuser environment. It will manage Windows, Linux and Mac servers/workstations/devices, create and manage system permissions, prepare and configure software for wide-scale deployment, and provide technical support and troubleshooting assistance to computer technicians.

  • Bachelor’s degree or equivalent combination of education and/or experience plus three (3+) plus years relevant experience in information technologies/computer science as necessary.

Job Specific Qualifications:
Familiarity with, and willingness to learn, these areas is required:
  • Windows and Linux server and concepts and best practices
  • Microsoft cloud platform (Office365, Azure) concepts and best practices
  • PowerShell scripting and task automation
  • Windows and macOS client management concepts and best practices

Demonstrable expertise is required in these areas:
  • Desktop operating systems (Windows, MacOS)
  • Server operating systems (Windows, Ubuntu Linux)
  • Fleet management tools (Active Directory, Group Policy, JAMF)
  • Virtualization environments (VMWare, Hyper-V)

  • Administration and guidance of Windows, macOS and Linux servers/workstations/devices for ACS and supported departments.
  • Provides recommendation and guidance for ACS Computer Technicians.
  • Work with assigned department directors to ensure business goals are aligned with technical processes. Identify opportunities to improve business processes through technical means.
  • Maintain accurate and timely incident logs in approved ticket management system. Write technical and procedural documents as needed for inclusion in knowledge base.
  • Work on special projects (group or individual) as assigned by management that are outside the scope of normal job duties.

About Syracuse University:
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit

About the Syracuse area:
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.

Application Deadline:
Full Consideration By:
Open Until Filled:

To apply, visit

Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.


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