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Business & Information Analyst, Reporting & Operational Intelligence

Job Details



Overview of Business and Information Analyst

This position is located on the Hammond Campus

The Department of Reporting and Operational Intelligence at Purdue University Northwest is seeking a Business & Information Analyst. As the Business & Information Analyst, you will assist in the support and oversight of the daily overall Customer Relationship Management system (CRM) functionality. Work to create reports in Cognos using SQL to provide operation data needs for the division, as well as completing other data requests as needed. Under the direction of the Assistant Vice Chancellor of Student Success Technologies, the position will assist in how leverage modern technologies in a way that improves operational efficiencies, user experience, and student experience.

This position has the flexibility to work a hybrid schedule.

Pay:
  • $60,000
Schedule:
  • Monday - Friday, 8:00 am - 5:00 pm (flexible)
Duties and Responsibilities of Business and Information Analyst
  • Stay abreast of new technologies and enhancements to existing solutions
  • Working closely with Assistant Vice Chancellor of Student Success Technologies and Sr. Business and Information Analyst to see projects move from conception to completion, collect feedback from users to set priorities, and fostering a collaborative work environment within Enrollment Management and Student Affairs (EMSA).
  • Along with helping to identify opportunities for improving business processes through the use of technology to eliminate problems that affect productivity and data output.
  • Work with Information Services to provide a reporting infrastructure for ongoing development of a suite of reports and dashboards to support data driven decisions and operational data clean-up to ensure accurate and valid data.
  • Support all areas of EMSA in providing ad hoc reporting data for daily operational needs.
  • Work with all areas within EMSA to assist with validating data within reports.
  • Assist with supporting intuitional compliance with federal state, Purdue University systems, and NCAA rules, regulations and policies.
  • Oversee application and implementation of regulatory releases and updates from the functional perspective
  • Coordinate testing of all EMSA modules by developing and maintaining functional testing plans for system upgrades, changes, etc.
Benefits of Business and Information Analyst
  • Full benefits – Medical, Dental, Vision, Short Term Disability, Retirement, Life Insurance and more
  • Accrue 15 days’ vacation your first year, then 22 days’ vacation your 2nd year plus rollover
  • University contribution of 10% to retirement (3 year waiting period)
  • University contributions to Health Savings Account –
    • Plus a chance to earn more through participating in University Wellness Initiatives
  • 10 paid holidays
  • Employee Wellness Programs
  • Paid Parental Leave after one year of service
  • Tuition remission for you, your spouse and dependent children at any Purdue campus
For more information on our excellent benefit package, please visit: https://www.pnw.edu/human-resources/benefits/

Purdue University Northwest (PNW) is a premier metropolitan university dedicated to empowering transformational change in our students and in our community. We offer two campuses serving approximately 8,800 undergraduate and graduate students. At PNW, we value academic excellence, support growth, and celebrate diversity.

PNW sits between Chicago’s skyscrapers and Lake Michigan’s sandy shores. You can have all the perks of a world-class city just a short drive away or enjoy the natural beauty of the Indiana Dunes National Park and Lake Michigan just 15 miles away.

Education of Business and Information Analyst
  • Requires a Bachelor’s degree in Computer Science, Management Information Systems or related field
Experience of Business and Information Analyst
  • Minimum of 2 years’ professional experience with at least one-year SQL experience utilizing a relational database.
Preferred Experience:
  • One-year business analyst experience, higher education setting utilizing Banner or other comparable student information system; Cognos or similar reporting tool experience highly preferred.
Core Competencies of Business and Information Analyst
  • High analytical skills and attention to detail with an emphasis on business process improvement, data analysis and oversight in the completion of comprehensive testing in preparation for the implementation of software patches/upgrades
  • Ability to think strategically and implement new processes, concepts, or office efficiencies leveraging modern technologies such as CRM (Technolutions Slate)
  • CRM, or Student Information System such as Banner experience
  • Ability to provide professional reports, easy to understand and analyze
  • Responsive and adaptable to a fast-paced environment and fluctuating responsibilities
  • Willingness to start projects from scratch and brainstorming solutions to problems
  • Ability to think creatively and quickly to resolve system and process issues
  • Displays a high level of conscientiousness and follow-through
  • Excellent communication and interpersonal skills (both verbal and written)
  • Strong analysis skills
  • Ability to work effectively with people with differing levels of technical knowledge
  • Demonstrated understanding of Enrollment Management Systems
  • Professional demeanor and works well with others
Additional Information

Professional references will be verified prior to any offer of employment. Employment is contingent upon completion of successful background check along with a motor vehicle records check if applicable.

Purdue University Northwest is an EEO/AA employer fully committed to achieving a diverse workforce. All individuals, including minorities, women, individuals with disabilities, and protected veterans are encouraged to apply.

FLSA Status
Exempt

Company

Purdue University Northwest

Purdue University Northwest (PNW) is a premier metropolitan university located in Northwest Indiana that is dedicated to empowering transformational change in our students and in our community.

PNW sits between Chicago’s skyscrapers and Lake Michigan’s sandy shores. Diverse, hardworking, and innovative, we’re where academic excellence meets real-world experience. At PNW, students from next door and students from halfway across the world come together to learn, grow, and connect.

At Purdue University Northwest, we go beyond the classroom, walking the extra mile with students to empower confidence and encourage real-world experiences. We push beyond the boundaries of innovation to drive engagement and make an impact in Northwest Indiana and the world at large.

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