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Senior Director for Academic and Residential Programs

University of Pennsylvania
Pennsylvania, United States
Salary Not specified
Date posted
Feb 21, 2024

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Position Type
Administrative, Student Affairs, Student Activities & Services
Employment Level
Employment Type
Full Time

Senior Director for Academic and Residential Programs

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job Title
Senior Director for Academic and Residential Programs

Job Profile Title
Director C, Student Services

Job Description Summary
Reporting to the Executive Director of College Houses and Academic Services (CHAS), the Senior Director for Academic and Residential Programs oversees academic-related CHAS programs and centralized systems. As a member of the CHAS leadership team, the Senior Director has the opportunity to play a defining role in the experience of 6000 Penn undergraduate students living in the 13 College Houses. The Senior Director will provide direction and develop innovative approaches to benefit all students, across all developmental levels, within Penn's Living Learning communities of CHAS. The Senior Director will lead efforts in collaboration with partners at the University of Pennsylvania to ensure, assess, and refine our practices to provide vibrant student living-learning communities and other co-curricular programs throughout and across the college houses.

Job Description

Job Responsibilities
  • Supervise the Director for Training and Assessment, and the Marketing Coordinator.
  • Oversee training of the 200+ student staff, including, but not limited to, Fall Training in August and Winter Training in January.
  • Oversee academic programs and initiatives, including, but not limited to, program communities, the research fellow program, tutoring, and academic advising.
  • Coordinate the daily operation of the incident report system, train staff on operation & policies regarding reporting system. Serve as the liaison with various university partners.
  • Develop, implement, and assess the College House communication and marketing plan. Working with the Marketing Coordinator and Executive Director, coordinate all communication efforts.
  • Oversee budgets related to training and academic related trainings.
  • Assist the Senior Director of Housing Operations in supporting the College Houses, including stepping in to support a College House if there is a house director vacancy.
  • Performs additional duties as assigned.


  • Master's in student affairs administration, higher education, or a related field and 5 to 7 years of experience or equivalent combination of education and experience is required; a doctorate in student affairs administration, higher education, or a related field is preferred.
  • A track record of experience in progressively responsible leadership positions in residential life/housing administration is required with a minimum of 10 years of related experience preferred.
  • Extensive management experience inclusive of professional staff supervision, long-term planning, collaboration within and across units, and human resources administration; experience with implementation and assessment for student populations across the college cycle, including first year and upper-class populations; demonstrated understanding and knowledge of how academic life can be integrated into the residential experience of students.
  • Demonstrated leadership, collaboration, problem-solving, crisis management, team-building, and excellent communication skills; familiarity with student conduct proceedings, Title IX, and other higher education compliance/legal issues; an ability to build positive and effective relationships with staff, faculty, colleagues, students, and other internal and external partners across diverse populations is also required.
  • Strong interpersonal skills and the ability to communicate with a diverse group of students, staff, faculty, and campus partners in University Life and Residential Services; an understanding of the importance of a diverse, multicultural community to student learning; and superb communication skills necessary.
  • Knowledge of best practices related to living and learning programs and services designed to promote student success; familiarity with assessment activities and data-driven decision-making; and an ability to enthusiastically support the University of Pennsylvania's commitment to enhance campus culture and the student experience will also be an important consideration.

Application Requirement:

A Cover Letter and Resume/CV are required to be considered for this position. Please upload your Cover Letter where it asks you to upload your Resume/CV; multiple documents are allowed.

Job Location - City, State
Philadelphia, Pennsylvania

Department / School
College Houses and Academic Services

Pay Range
$74,476.00 - $102,500.00 Annual Rate
Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile.

Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits
  • Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
  • Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
  • Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
  • Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be.
  • Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
  • Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
  • Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.
  • University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement—and you and your family can enjoy many of these activities for free.
  • Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
  • Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
  • Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
  • Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.

To learn more, please visit:

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