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Project Manager, Penn Resilience Programs

University of Pennsylvania
Pennsylvania, United States
Salary Not specified
Date posted
Feb 21, 2024

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Position Type
Faculty Positions, Business & Management, Management
Employment Level
Employment Type
Full Time

Project Manager, Penn Resilience Programs

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job Title
Project Manager, Penn Resilience Programs

Job Profile Title
Research Coordinator Senior

Job Description Summary
As Project Manager, you will oversee the planning and delivery of our resilience programs for various clients. You will be a key person to manage logistics, interface with clients, and coordinate curriculum development and production of training program materials. You will be involved in all phases of the process from planning to implementation to follow up, working both independently and collaboratively. Additionally, you will help develop processes and systems to improve efficiency and effectiveness in the management of the programs. This position reports to both the Director of Training Programs and Executive Director.

Our mission at the University of Pennsylvania's Positive Psychology Center is to enable people to lead more productive, satisfying, and meaningful lives by delivering state-of-the-art, evidence-based positive psychology and resilience training programs to a variety of organizations. About 1 million people around the world have attended our programs, which have demonstrated benefits to mental health and well-being.

We are a highly collaborative team of can-do and high-energy people who are dedicated to disseminating these life-changing programs to educators, health care professionals, law enforcement, the military, corporate employees, professional sports teams, and more.

We are looking for a like-minded, team-oriented person to join us and play a central role in our programs. This is an excellent opportunity for someone who is eager to make a difference, learn new skills, and take on responsibilities in a fast-paced, entrepreneurial environment.

To learn more about our work:

Job Description

Project management:

* Take the lead in planning and organizing programs, under the guidance of subject matter experts.

* Liaise with clients, program trainers, and vendors (e.g., shipping, hotels, printing services, etc.).

* Communicate with project management team to ensure progress on deliverables meets the team's, client's, and cross-clients' timelines.

* Organize and summarize client information collected via client discussions, online surveys, and client research.

* Revise and manage distribution of training program materials.

* Coordinate on-site and virtual program logistics with training team, client, participants, and training venue staff, such as travel arrangements, room setup, and technology requirements.

* Attend and manage all on-site and virtual training programs and logistics, typically 1-5 days in length. Travel required for on-site delivery.

* Manage post-program follow up, including analysis and reporting of participant satisfaction surveys, process trainer compensation and travel expense reimbursements, and track expenses.

Curriculum management:

* Manage curriculum development, customization, and updates with Penn subject matter experts and the client.

* Update program materials including PowerPoint presentations, participant handouts, and training schedules.

* Coordinate with team to ensure content changes are incorporated into future programs.

* Develop a deep understanding of the scientific literature and craft summary reports to inform the curriculum development team.


* Assist with new business development as needed, which can include presentation support, client research, client proposals, expense research for budget development, and other tasks.

* Perform additional duties as assigned.


* Bachelor's degree and 2-3 years of experience, or equivalent combination of education and experience, is required. A background in psychology is preferred.

* 2 to 3 years of relevant professional experience, e.g. project management, program management, or other fields is required.

* A resume and cover letter are required.


* Excellent organizing abilities, with a strong attention to detail and process.

* Proven ability to plan, manage, and prioritize multiple projects simultaneously in a fast-paced environment and meet deadlines.

* Excellent verbal and written communication skills.

* Experience writing and editing client-facing material, checking content for proper grammar, spelling, and punctuation, as well as consistency of visual elements, and attaining high quality written content.

* Excellent interpersonal skills.

* Proven ability to thrive under time pressure and workload.

* Strong competence in MS Office, particularly MS PowerPoint.


* Strong sense of mission and interest in positive psychology.

* High standard of professionalism, excellence, and accountability.

* Creative and flexible thinker who is able to contribute ideas and constructive feedback in real-time.

* Proven ability to work as a collaborative member of a team that includes dual and remote leadership, remote teammates, and part-time support.

* Proven ability to work with a wide range of stakeholders including client leadership, vendors, and colleagues across the organization.

* Energized by a fast-paced work environment where mid-course corrections happen quickly and frequently.

* Energized by creative work environment with a consistent focus on improvement of both process and materials.

* Ability to work nights and weekends, as needed.

* Ability to travel as needed for program delivery, typically 1-5 days in length.

Preferred but not required:

* Prior experience in a client-facing role

* Prior experience with Adobe design software

* Prior experience with online survey software

Job Location - City, State
Philadelphia, Pennsylvania

Department / School
School of Arts and Sciences

Pay Range
$43,919.00 - $61,000.00 Annual Rate
Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile.

Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits
  • Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
  • Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
  • Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
  • Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be.
  • Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
  • Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
  • Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.
  • University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement—and you and your family can enjoy many of these activities for free.
  • Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
  • Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
  • Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
  • Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.

To learn more, please visit:

To apply, visit


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