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Assistant I, ACCelerator Operations (Hourly)

Employer
Austin Community College
Location
Texas, United States
Salary
Salary Not Specified
Date posted
Feb 21, 2024


Job Posting Closing Times: Job postings are removed from advertising at 12:00 A.M. on the closing date e.g., at midnight on the day before the closing date.
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Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester. We embrace our identity as a community college, as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.

As a community college committed to our mission, we seek to recruit and retain a workforce that:
  • Values intellectual curiosity and innovative teaching

  • Is attracted by the college's mission to promote equitable access to educational opportunities

  • Cares about student success and collaborates on strategies to facilitate success for populations including; first generation college students, low-income students, and students from underserved communities.

  • Focused on student academic achievement and postgraduate outcomes

  • Welcomes difference and models respectful interaction with others

  • Engages with the community both within and outside of ACC

Job Posting Title:

Assistant I, ACCelerator Operations (Hourly)

Job Description Summary:

Provides clerical and administrative support to a departmental office or program.

Job Description:

Availability: Tuesday 7:15 am - 1:45 pm, Thursday 7:15 am - 1:45 pm, Saturday 12 pm - 6 pm

Description of Duties and Tasks
  • Performs office duties in support of faculty, staff, and/or student efforts, including word processing, data entry, maintaining files, processing mail, and duplication.

  • Gathers, compiles, and enters data, producing routine reports and documents.

  • Produces handouts, fliers, newsletters, brochures, manuals, and other documents.

  • Answers the telephone, routes calls, or takes messages; responds to and/or directs inquiries in person or on the telephone.

  • Maintains tracking systems and logs.

  • Operates office equipment such as copiers and fax machines.

Additional Job Specific Duties
  • Completes routine procedures and daily functions including ACCelerator checking-in, checking-out, organizing instructional resources, and opening/closing the ACCelerator facilities.

  • Monitors and troubleshoots problems with copiers, printers, and the ID system.

  • Inventories and maintains supplies. Picks up, sorts, and delivers mail.

  • Supports the services and departments of the ACCelerator.

  • Provides proactive student assistance.

  • Participates in special projects as needed.

Knowledge
  • Office procedures and practices.

  • Customer service techniques.

Skills
  • Maintaining confidentiality of work-related information and materials.

  • Establishing and maintaining effective working relationships.

  • Maintaining an established work schedule.

  • Effectively using interpersonal and communication skills.

  • Effectively using organizational and planning skills.

  • Entering data, maintaining files, and performing other clerical duties.

  • Effective customer-orientation when working with a diverse population.

Technology Skills
  • Use a variety of spreadsheet, word processing, database, and presentation software.

  • May also use social media, work with desktop publishing, and update webpages.

Required Work Experience
  • As required.

Preferred Work Experience
  • Two or more years of work related experience in customer service.

  • Spanish speaking bilingual preferred.

Required Work Experience
  • As required.

Physical Requirements
  • Work is routinely performed in a standard office or similar environment.

  • Subject to standing, walking, sitting, bending, reaching, kneeling, pushing, and pulling.

  • Occasional lifting of objects up to 10 pounds.

Safety
  • Work safely and follow safety rules. Report unsafe working conditions and behavior. Take reasonable and prudent actions to prevent others from engaging in unsafe practices.

Pay Rate

$22.00/hour

Number of Openings:

1

Job Posting Close Date:

March 31, 2024 Clery Act

As required by the US Department of Education, employees are required to report violations under Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.

Disclaimer

The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC at its discretion to enable individuals with disabilities to perform essential functions of the job.

If you are a current Austin Community College employee, please click this link to apply through your Workday account .

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