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Job Details

About CCRI and the Role

Position Title



Educational Opportunity Center

Position Category

Staff - NonClassified

About CCRI

The Community College of Rhode Island is New England’s largest community college, and a nationally-recognized leader in catalyzing student success and achievement for recent high school graduates and returning adults alike.

We provide affordable, open access to higher education, and we deliver on our mission to offer all students the opportunity to acquire the knowledge and skills necessary for intellectual, professional and personal growth.

Diversity is our strength. We champion equity, and we celebrate, support and thrive on the diverse experiences, backgrounds, and perspectives that are represented across our four campuses.

We strive to hire and retain culturally competent faculty and staff whose demographics are reflective of our diverse student body. To learn more about our employees’ values and what it means to work here, learn about our Guiding Principles here .

Job Summary

This position is grant funded and limited to August 31, 2024, with possibility of renewal after annual review through August 2025.

EOC provides information and support to adult students to apply to and enroll in programs of postsecondary education. Two-thirds of those served by EOC are from low-income households and are first-generation college students.

The Coordinator/Counselor establishes, coordinates, and conducts activities that inform low-income, first-generation persons about postsecondary education opportunities. The Coordinator/Counselor assists individuals in selecting, applying to, and enrolling in programs of postsecondary education; they also provide assistance for related programs.

Duties and Responsibilities

Commitment to CCRI’s Mission:
  • Demonstrate a commitment to the philosophy and mission of a comprehensive community college.
  • Work collaboratively with others in a diverse and inclusive environment.
  • Work collaboratively in a diverse, inclusive, and student-centered environment, with students of various learning styles, cultures, identities, and life experiences.
  • Work collaboratively with others and provide quality customer service in a diverse and inclusive environment.
Outreach and Recruitment:
  • Recruit 500 participants annually eligible for EOC services through various outreach activities, including open houses, community events, and college fairs, and assess the need for EOC services.
  • Conduct direct outreach activities at GED centers, community-based organizations, community meetings, RI Department of Corrections ( RIDOC ), and other appropriate settings.
  • Seek, establish and support partnerships with external organizations that will help sustain and increase the number of EOC participants.
  • Maintain a network of contacts and resources in the target areas to promote EOC services and activities; act as EOC liaison with professional organizations whose policies affect EOC participants.
Advising and Counseling:
  • Counsel EOC participants on the college admissions process including college selections, college major choices, revision of essays, application completion and college enrollment.
  • Assist participants in completing financial aid applications ( FAFSA, loans, etc.) and financial aid verification requirements. Troubleshoot participants’ technical issues by contacting college administrators and seeking appropriate information and guidance.
  • Provide loan default counseling to assist a participant’s enrollment in postsecondary education.
  • Provide specialized assistance to men, women, and youth housed in RI department of corrections facilities.
  • Provide onsite and offsite small-group and large-group presentations on college admissions, financial aid, and financial/economic literacy topics.
  • Provide direct advising to persons seeking postsecondary education using a variety of resources; identify appropriate support services as needed.
  • Assist participants with educational goals clarification; perform academic and vocational assessments. Provide direct career counseling assistance.
  • Identify participant needs and refer them to other social service agencies when appropriate.
  • Coordinate with service providers to provide follow-up and advocacy for persons during the period in which they apply for school admissions, financial aid and related services; and while enrolled in a postsecondary institution.
Work Management/Record-keeping:
  • Achieve annual prescribed admissions and financial aid applications, and postsecondary enrollment targets.
  • Maintain individual caseload reports, records, and documentation as required.
  • Submit monthly reports to the Director.
  • Maintain accurate records of participant progress and program activities.
  • Ensure confidentiality of participant records.
  • Develop and maintain comprehensive knowledge and information on financial, college special admissions, and academic assistance programs, their requirements, policies, and procedures, for use in serving EOC participants.
  • Remain current on the latest trends in college access and success.
  • Required to attend in-service and other job-related training.
  • Communicate effectively with Project Director and all other project staff in order to ensure the continued successful operation of the program.
  • Assist in all project’s special events.
Other related duties as assigned.

Minimum Requirements
  • Bachelor’s degree in counseling, social work, education, or related field, is required.
  • A minimum of two (2) years of experience with federal TRIO programs, academic support programs, or similar educational programs advising low-income and or potential first-generation college-bound students, is required.
  • Extensive knowledge of postsecondary education programs and admissions and financial aid processes is required.
Competencies and Desired Qualifications

The most suitably qualified candidate will possess the following competencies:
  • Will have excellent knowledge of community service agencies and supportive services in RI.
  • Will have excellent interpersonal and communication skills.
  • Will be able to work independently with minimal supervision.
  • Will be bilingual (Spanish, Portuguese, and/or Asian languages preferred).
  • Will have a commitment to providing educational opportunities to adults from low-income first-generation backgrounds.
  • Will have a demonstrated ability to effectively communicate with the population served by EOC .
Position Details

Position Information





Pay Grade

PSA 10

Salary Information

Anticipated Salary $48,086


Full-time employees enjoy an array of benefits, including:

• Comprehensive Health Benefits and Rewards for Wellness Incentives
• Paid Time Off
• Parental Leave
• In-State Tuition Waivers
• Legal Care Insurance

For a complete listing, visit:

Collective Bargaining Unit

Reports To

Director, EOC

Permanent/Limited position


Position End Date


Academic/Calendar Year


Work Schedule Information

Non-Standard; 35 hours per week

Campus Location

Multi-Campus Locations

Civil Service List position

Environmental Conditions

This position is not substantially exposed to adverse environmental conditions.

Licenses, Tools and Equipment

Posting Details

Posting Details

Number of Vacancies


Application Open Date


Application Close Date


Posting Number


Quick Link

Special Instructions to Applicants

If attaching a resume complete with education history and/or employment history, please
disregard these sections within the online application.

Finalists may be required to provide official college transcripts.

Disability Accommodations

CCRI is committed to ensuring the full participation of all applicants throughout the recruitment process. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. If you should require an accommodation during the application process, please notify the Department of Institutional Equity and Human Resources prior to the closing of the posting by calling (401) 825-2311 or emailing

EEO Statement

CCRI prohibits students, employees, contractors, volunteers, and visitors (collectively, “community members”) from engaging in discrimination and harassment based on any individual’s race, color, creed, national or ethnic origin, gender, gender identity or expression, religion, disability, age, sexual orientation, genetic information, marital status, citizenship status, veteran status, and any other legally protected characteristic. This prohibition applies to CCRI’s educational programs and activities—including admissions—as well as all employment actions, including but not limited to recruiting, hiring, promotion, demotion, compensation, and benefits. Inquiries or complaints concerning discrimination shall be referred to CCRI’s Title IX Coordinator at

The Clery Act requires colleges and universities to report campus crime data, support victims of violence, and publicly outline the policies and procedures they have put into place to improve campus safety.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * In order to improve CCRI's advertising strategy, please let us know where you FIRST learned of this job opportunity. Please be specific when using website or publication names (example: LinkedIN, HigherEdjobs, Chronicle, personal referral, etc.).

    (Open Ended Question)

Applicant Documents
Required Documents
  1. Resume
  2. Cover Letter/Letter of Application
Optional Documents



The Community College of Rhode Island is the state’s only public comprehensive associate degree-granting institution. We provide affordable open access to higher education at locations throughout the state. Our primary mission is to offer recent high school graduates and returning adults the opportunity to acquire the knowledge and skills necessary for intellectual, professional and personal growth through an array of academic, career and lifelong learning programs. We meet the wide-ranging educational needs of our diverse student population, building on our rich tradition of excellence in teaching and our dedication to all students with the ability and motivation to succeed. We set high academic standards necessary for transfer and career success, champion diversity, respond to community needs, and contribute to our state’s economic development and the region’s workforce.

CCRI offers the lowest tuition of any college in the state, and we’re dedicated to providing open access to Rhode Islanders who want the knowledge, skills, and training necessary to enter high-quality careers or transfer to four-year institutions.

From its modest beginning with 325 students in 1964, CCRI has grown to include four full-service campuses and two satellite campuses, serving approximately 18,000 students. Campuses are located throughout the state in Lincoln, Providence, Warwick and Newport.

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