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CRM Enrollment Specialist

Job Details

Position Information

Position Information

Position Title
CRM Enrollment Specialist

Working Title
CRM Enrollment Specialist

201071- UCM Lees Summit Operations

Pay Rate



Position Number


Special Instructions to Applicants:

Special Instructions:

This is a full-time benefits-eligible position. Benefits include competitive salary; health, dental, vision, life insurance, AD & D, long-term disability; 3 weeks paid vacation per year; 3 weeks of accrued sick leave per year; 13 paid holidays; retirement; and generous education assistance for an employee, spouse and dependent children taking classes at UCM .

Completed UCM online application for employment required.

Incomplete applications will not be considered.

A review will begin immediately and continue until filled.

NOTE : A background check is required for the selected candidate of this position and any job offer is contingent on the results of this check.

The University of Central Missouri is an Equal Opportunity Employer and specifically invites applications from women, minorities, veteran status, and people with disabilities.

Working hours:

Monday – Friday 8:00am – 5:00pm
Occasional nights & weekends

Bargaining Unit

Work Location
Warrensburg Campus

Posting Date

Closing Date

Open Until Filled

Position Purpose

The Online & Learning Engagement ( OLE ) CRM Enrollment Specialist is responsible for course creation, admission, and enrollmentof a diverse community of learners, particularly working with off-campus cohorts, contract programs, special programming and continuing education credit/unit programs. This position requires close collaboration with various offices across campus in support of student success and serves as the liaison between external organizations and academic departments. This position supports the university’s CRM team in the recruitment, application review, yield, and enrollment of non-degree and special credit students. This position functions as an institutional resource for students, faculty, and staff regarding programs, policies, and protocols specific to OLE . This position assists the Outreach Coordinator in marketing activities for prospective and admitted students, stakeholders, and community members.

Education & Formal Training
Bachelor's degree (Specify field(s) of study below)

Other Education & Formal Training
  • Bachelor’s degree in any field
Computer Skills
Word-Processing, Spreadsheet, Other - Banner


1. Two (2) years of relevant experience in higher education or a combination of related education, experience, and training may be considered.
2. Advanced proficiency using modern office technologies, including word processing, spreadsheets, databases, email/calendaring, and presentation software.
3. Knowledge of distance education, adult learners, and continuing education – preferred.
4. Experience with Banner and Slate – preferred.
5. Experience with digital content creation/design – preferred.

Other Experience

Licenses, Certificates, Registrations, & State/Federal Requirements of Position:
Criminal History check

Other Licenses, Certificates, Registrations, & State/Federal Requirements

Special Skills, Abilities, and Knowledge:
Attention to detail, Communication skills, including oral, written, and/or nonverbal, Knowledge of a University environment preferred, Human Relations/Interpersonal skills, Ability to manage multiple concurrent projects and meet deadlines, Maintain confidentiality

Other Special Skills, Abilities, and Knowledge

Mental skills, including concentration, memory, complex decision making, analytical thinking, and/or conceptual thinking.

Specify sensory abilities:

Physical & Environmental Factors:
Lifting (weight) - 25lbs

Other Physical & Environmental Factors

Lifting weight

Special Working Conditions:
Professional appearance

Other Special Working Conditions

Ability to Keyboard
No keyboarding test required.

Special Qualifications:

Other Special Qualifications

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Will you now or in the future require employer sponsorship to acquire or maintain U.S. work authorization?

    (Open Ended Question)

  2. * International students on an F1or J1 Visa are not eligible for this position due to Visa regulations. Are you a UCM student on an F1 or J1 Visa?
    • Yes
    • No
  3. * Do you understand that the university requires a background check for this position and that any job offer made to the selected candidate is contingent upon the results of this check?
    • Yes
    • No
Required Documents
Required Documents
  1. Cover Letter
  2. Resume
Optional Documents


University of Central Missouri

The University of Central Missouri is an innovative school that offers a high-quality education while remaining one of the most affordable universities in the country.

The University of Central Missouri believes its responsibility is to enrich each student’s perspective through a cumulative experience that starts with academic rigor and integrates applied learning and servant-leadership opportunities. Our model of continuous learning allows each student to find and fulfill his or her own sense of purpose. By engaging students with multiple sources of learning and creating a dynamic environment that encourages individuals to find their passions and reach beyond themselves, UCM prepares students by giving them knowledge and experiences that broaden and deepen their education so they may flourish in a world of accelerated change.

The University of Central Missouri has two campus locations, a site office at Whiteman Air Force Base and an online presence. Both UCM campuses are centrally located in Missouri, which means you're close to just about everything.

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