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Administrative Coordinator - Academic Resource Center (Fixed - Term for 2 years)

NYU Abu Dhabi is pioneering a new model of higher education for a global world, dedicated to excellence in teaching and research and to advancing cooperation and progress on humanity?s shared challenges. Drawing on the strengths of the NYU global network, it offers an outstanding liberal arts and sciences education to students from the United Arab Emirates, the United States, and around the world, with a distinctive focus on intercultural understanding and leadership. It supports innovative research and graduate education programs that push forward the frontiers of knowledge and respond in powerful and interdisciplinary ways to vital global and local challenges.

Position Summary

UAE Nationals are encouraged to apply

New York University Abu Dhabi (NYUAD) seeks to appoint a Administrative Coordinator within the Academic Resource Center reporting to Assistant Director of Academic Resource Center.

The Academic Resource Center (ARC) provides students with academic support in a number of ways including through robust academic advising and peer tutoring services. The Administrative Coordinator will support the department operations in 4 key areas: administration, peer tutoring, front line advising, and communications. First they will take care of administrative tasks including organizing events, reconciling budget and expenses, ordering supplies and coordinating the hiring and oversight of student staff. In addition, this role acts as front line support for the office handling front line inquiries in the ARC and at the NYUAD Service Center.

The Administrative Coordinator will also support the coordination of the peer tutoring program including hiring, training and booking tutoring sessions. This role also oversees and supports the ARC social media platform and online marketing.

Key Responsibilities:

Administrative Support
  • The Administrative Coordinator develops and coordinates logistics for ARC events such as the Academic Majors Fair and ARC Open house and works with all required offices including Finance, Procurement and Events. In addition, the role handles all day -to-day administrative tasks including ordering supplies and booking meeting rooms. The Administrative Coordinator creates social media content such as Instagram posts and flyers and markets ARC events and announcements online including on the student portal and intranet. In addition, the incumbent coordinates all aspects of student staff hiring including posting roles, organizing interviews, hiring and managing student hours. The role will oversee student staff and training. The Administrative Coordinator also helps in managing the ARC budget including updating budget spreadsheets, reconciling purchases, keeping track of all receipts and handling reimbursements on Concur
Front line Advising
  • The Administrative Coordinator covers the front desk, handles all front line walk in questions and via the email alias. The role also oversees student staff and ensures coverage for front desk and day to day operations including creating and developing required student resources. The incumbent also staffs the NYUAD Service Center and liaises and works with all relevant offices including the Registrar's Office, Office of Undergraduate Education and Student Affairs division. This role also helps in the development and delivery of student staff led workshops
Program Coordination
  • The Administrative Coordinator will provide administrative support for the Peer Tutoring Program including hiring student staff, creating and conducting training, scheduling sessions booking rooms, marketing, attending monthly meetings and answering questions. This role also coordinates all proctoring services through the ARC including liaising with global sites, contacting students, and proctoring
Additional Duties
  • Other duties as assigned

Required Education:
  • Bachelor's Degree from an Accredited University in a related field
Required Experience:
  • 1-3 years of progressive professional experience
  • Superior written and oral communications skills in English
  • Exceptional interpersonal skills
  • Project coordination, time management and priorities management skills
  • Analytical and problem solving skills plus a teamwork and dedicated customer service approach
  • Ability to communicate cross-functionally with all levels and in an academic environment
  • Organized work habits, consistent accuracy, and attentiveness to detail
  • Ability to maintain confidential and sensitive information and documents
  • Experience with the Google Suite of programs (including Drive, Docs, Sheets, Forms, Slides) and/or Microsoft Office Suite (Word, Excel, PowerPoint) and Canva
  • Flexibility to adapt to organizational needs in collaboration with counterparts at New York University in New York and New York University in Shanghai
  • Knowledge of academic processes and procedures in a university setting
  • Arabic language skills
  • Prior experience working within a university in a student advisory setting

Other Information About NYUAD

NYU Abu Dhabi is a degree-granting research university with a fully integrated liberal arts and science undergraduate program in the Arts, Sciences, Social Sciences, Humanities, and Engineering. NYU Abu Dhabi, NYU New York, and NYU Shanghai, form the backbone of NYU’s global network university, an interconnected network of portal campuses and academic centers across six continents that enable seamless international mobility of students and faculty in their pursuit of academic and scholarly activity. This global university represents a transformative shift in higher education, one in which the intellectual and creative endeavors of academia are shaped and examined through an international and multicultural perspective. As a major intellectual hub at the crossroads of the Arab world, NYUAD serves as a center for scholarly thought, advanced research, knowledge creation, and sharing, through its academic, research, and creative activities.

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