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Provost & Chief Student Services Officer

Muskegon Community College
Muskegon, Michigan, United States
Salary Not Specified
Date posted
Feb 16, 2024
Job Description

Muskegon Community College (MCC) is a public community college, with a full-time equated student enrollment of approximately 2,300 and unduplicated head count of approximately 5,100. MCC is accredited by the Higher Learning Commission and has nearly a 100-year history of academic excellence and a sound reputation as a premier transfer institution. It is nationally recognized for its liberal arts and occupational programs.

The College has an annual operating budget (general fund) of $ 44 million and employs about 210 regular full and part-time staff and many adjunct faculty and student assistants. The College also offers 56 Associate degree programs and 29 certificate programs.

The main campus is located on a 111-acre campus in Muskegon which includes the Hendrik Meijer Library & Information Technology Center, Bartels-Rode Gymnasium, Frauenthal Foundation Fine Arts Center (including the Overbrook Theater and Art Gallery), Stevenson Center for Higher Education, the Science Center, the Health and Wellness Center, and the Art & Music Center.

MCC also operates  extension centers in Ottawa and Newaygo Counties, as well as the Sturrus Technology Center in downtown Muskegon.

Living in Muskegon County
Muskegon County residents enjoy 26 miles of sugar-sand beaches along Lake Michigan’s shoreline, as well as one of America’s only luge tracks at the Winter Sports Complex and the regionally popular Michigan’s Adventure Amusement & Water Park. An outdoor recreation hub with three state parks and swimming, fishing and boating on its many lakes and rivers, the Muskegon area offers dynamic downtown and beachfront restaurant and entertainment venues. The Muskegon Farmer’s Market is the second largest in Michigan. Cruise ships dock in Muskegon, while a high-speed ferry connects the city to Milwaukee. Notable local museums range from rare art collections to an actual World War II submarine and a U.S. Navy ship used during D-Day.

Salary Range: Not to exceed $150,000.

Application Deadline: March 5, 2024 is the preferred deadline to apply. Applications will be accepted until filled.

Click here to learn more about living in Muskegon, meet our President, Dr. John Selmon as well as some of our faculty and staff.

General Description:

The College seeks a new provost/chief student services officer who is comfortable being both strategic and hands-on. Successful leadership at MCC requires a commitment to the College’s mission, vision, values, participation in the academic, athletic, and artistic life of the campus, and interaction with the community. Understanding of, and respect for, the concept and process of shared governance in academia, integrity in actions, and clear, consistent communication with all constituencies also are critical to success. This person will have a passion for higher education, academic leadership and student success, with a demonstrated commitment to diversity, equity, inclusion, and belonging.

Required Skills

Required Skills:

Qualifications: Knowledge, Skills & Abilities:


▪ The successful candidate must possess a master’s degree from an accredited college or university; doctorate is preferred.


▪ Demonstrated ability to provide academic and related leadership to engage the college community in planning, assessment, and building a vibrant future.

▪ Five or more years of collegiate teaching experience and/or student services experience (preferred).

▪ Five or more years of progressively responsible supervisory and management experience in a community college or university with a diverse student body

▪ Experienced, creative administrator with demonstrated leadership skills needed to foster the continuing academic progress and vitality of the College

▪ Demonstrated commitment to promoting diversity, equity, inclusion, and belonging

▪ Prior experience with collective bargaining in a college environment (preferred)

▪ Proven record of partnership development (w/private, public, philanthropic entities)

▪ Possess systems thinking ability and project management skills

▪ Understanding of change management and enterprise leadership skills

Provost/Chief Student Affairs Officer

The next provost/chief student services officer of Muskegon Community College will be a:

· key member of the Executive Leadership Team and President’s Cabinet

· should be a passionate, innovative and creative academic leader, student success champion dedicated to the community college mission, and will make a long-term commitment to the region.

Essential Function:

1. Provide strategic direction and vision for academic programs and initiatives, while promoting a culture of excellence in teaching and learning, and student success.

2. Ensure programs are current and relevant for college-wide curriculum, guided pathways, strategic initiatives, and student services, support, and success.

3. Model, build and foster an environment of innovation, learning, integrity, excellence, collaboration, trust, and kindness.

4. Work closely with the President and other key leaders to provide overall internal executive leadership to, and support for, the faculty, staff, and their systems of support in Academic and Student Services.

5. Oversee, as an executive budget officer, the administration of the overall budget, and collaborate with the Deans to establish budget priorities for the responsible allocation of resources for academic affairs, student services including instruction, academic support, athletics, and institutional research.

6. Lead college efforts to promote and sustain a rigorous, compassionate, and learning-centered environment that supports student success in both credit and non-credit areas through collaborative decision making and strategic planning.

7. Collaborates and coordinates with the Workforce Development in integrating emerging credentials and skill-based models with traditional academic offerings.

8. Ensures effective partnerships with the community, regional businesses, educational institutions, and k-12 school districts to meet the local workforce and education needs.

9. Excellent communicator with the ability to build relationships and operate under a system of transparency and shared governance.

10. Working effectively in a collective bargaining environment supported by a working knowledge of unions and applicable collective bargaining acts.

11. Create an inclusive environment and ensure recruitment and retention of students and faculty/staff.

Personal Characteristics

▪ Collaborator with the ability to build trust among internal stakeholders (faculty, administration, and staff) as well as college’s external stakeholders (partners, employers, and elected officials)

▪ Problem solver who shows foresight and initiative as the College faces challenges and change

▪ Flexible and handles pressure while possessing mature judgment with the ability to manage numerous complex tasks

▪ Resilient and persistent and able to effectively manage setbacks

▪ Considerate of whole systems and the implications of plans, policies, and decisions

▪ Approachable and builds consensus and a shared commitment from others

▪ Be a visionary and change agent with the collaboration skills to bring others along.

Mental Demands:

Detailed Work

☒ Student Contact

☒ Faculty Contact

☒ Deadline oriented

☒ Problem Situations

☒ Emergency Situations

☒ Multiple Priorities & Demands

☐ On-call Availability

☒ Confidentiality

☒ Continual Interruptions

☒ Working Alone

☒ Working with Others

Physical Demands:

☐ Standing & Walking

☒ Sitting

☒ Carrying

☐ Lifting up to 10 lbs. ☐ Up to 25 lbs. ☐ Up to 50 lbs. ☐ 80 + lbs.

☐ Pushing, Pulling, Twisting, Bending

☐ Climb or Balance

☐ Stoop, Kneel, Crouch, or Crawl

☐ Squatting

☐ Handle or Feel

☐ Reach with Hands and Arms

☒ Talking or hearing

☐ Tasting/Smelling

☐ Working Overhead

☒ Speak in English via Phone or In Person

☒ Close, Distance, Peripheral, and Color Vision along with Depth Perceptions

☒ Ability to Adjust and Focus

Work Environment:

☐ Exposure to wet, humid conditions (non-weather), fumes or airborne particles, toxic or caustic chemicals; extreme heat/cold; and moderate to loud noise levels.

☒ Normal Office environment with little, if, any, discomfort due to heat, dust, noise and the like. Ability to travel to all campus locations required.

Muskegon Community College continues to promote staff diversity, and is an equal opportunity employer. MCC does not discriminate on the basis of race, color, religion, sex, national origin, marital status, sexual orientation, gender identity, transgender status, political persuasion, disability, height, weight, veteran status, age or any other protected class in any of its educational programs, activities or employment. Minorities, women, veterans, and the physically challenged are encouraged to apply. Anyone with a disability will be reasonably accommodated by the College. If you have a disability and need an accommodation or assistance in applying for this position, please contact the Human Resources Office.

Job Location Muskegon, Michigan, United States
Position Type Full-Time/Regular

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