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Director of Financial Aid

SUNY Broome Community College
New York, United States
Salary Not specified
Date posted
Feb 14, 2024

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Position Type
Administrative, Student Affairs, Financial Aid
Employment Level
Employment Type
Full Time

Job Details

Company Description:

SUNY Broome Community College is a comprehensive community college located in the scenic Southern Tier of New York. The College has over 7,700 students annually, and services over 6,100 students per semester in Liberal Arts, Business & Professional Studies, Health Sciences, and Science, Technology, Engineering, and Mathematics (STEM) programs. An additional 1,600 students are served through the College's workforce and non-credit programs.

Job Description:

SUNY Broome Community College is seeking a full-time Director of Financial Aid (Director) primarily responsible for the overall operation of the Student Financial Aid program reporting to the Assistant Vice President for Human Resources and Student Finance (AVP for HR and Student Finance). The Director is responsible for operationalizing and directing all short, intermediate, and long-range planning for the financial aid program. The Director coordinates with other department directors in the implementation of financial aid regulations, policies, and procedures related to individual departments and the campus as a whole.

Responsibilities include but are not limited to:

  • Maintains a high level of professional competence in best practice in financial aid, and a working knowledge of the College software system.
  • Supervises professional and clerical staff assigned to the Financial Aid Office. Determines work priorities, trains, delegates tasks, and evaluates work efforts.
  • Administers, and coordinates federal, state, and institutional financial aid funds from numerous individual programs.  Ensures compliance with all laws and regulations through accurate reporting and auditing and assists with resolutions to any issues related to auditors' findings.
  • Processes the awarding of financial aid funds utilizing federal needs analysis calculations. Reviews the processing and edits work performed by the department staff.  Resolves complex problems for office staff, students, and other parties involving funding, awarding, and/or disbursement of funds.
  • Develops, implements, and revises policies and procedures to ensure compliance with all Federal and States laws and regulations. Works with the AVP for HR & Student Finance in the development and implementation of College policies as they relate to financial and institutional aid.
  • Supervises and monitors the Financial Aid Satisfactory Academic Progress) (SAP) and Pursuit of Program (POP) for financial aid students, ensuring that the review and notification to students is done based on the established College policy and schedule, and Federal Financial Aid Regulations.
  • Creates and maintains effective communication plans for transmitting and receiving critical data inter-departmentally and to and from key SUNY Broome offices such as Admissions, Registrar, Student  Accounts, and the Academic Departments.
  • Collaborates with College staff and other offices in strategic and operational planning aimed at achieving SUNY, institutional, department, and Office goals and objectives.
  • Counsels students and parents in regard to financial eligibility. Uses professional judgment in determining the appropriate categorizing of information based on individual circumstances.
  • Serves as the liaison with federal, state, and local agencies on issues related to financial aid as required by the AVP for HR and Student Finance.
  • Responsible for all phases of the Direct Loan Program including creation of loan applications, origination of funding, receipt of payments, monthly adjustments and reconciliation, and final annual reconciliation of all funds received.
  • Responsible for all phases of the Pell Grant Program including the origination, disbursement, and annual reconciliation of Pell Grant funds.
  • Creates and reviews reports pertaining to the attendance of all students. Making adjustments to the Costs of Attendance and awards as needed.
  • Collaborates across campus on ways to increase financial literacy, reduce student financial aid bad debt and reduce SUNY Broome's cohort default rates.


A Bachelor's degree in Business or a relevant field is required.

A Master's degree is preferred.

A minimum of five (5) years of related professional experience is required, with two (2) to three (3) years in a supervisory position required.

Significant professional development in financial aid is desirable.

Additional Information:

The minimum salary rate for this position is $69,214.

Offers of employment will be conditional based upon the results of a satisfactory, required pre-employment Standard Background Check.

SUNY Broome Community College is an affirmative action and equal opportunity employer with a strong commitment to enhancing the diversity and inclusion of the campus community and curriculum. The institution is committed to promoting an environment of equity, inclusion, and respect for others. SUNY BCC is committed to the diversity of its community. Women, minorities, veterans, individuals with disabilities, and members of underrepresented groups are encouraged to apply.

Affirmative Action/Equal Opportunity Employer

Application Instructions:

For full consideration, application materials must be received no later than Friday, March 22nd, 2024. SUNY Broome will continue to review and consider applications until this position is filled. Please submit a letter of interest, resume, and the name, address, and phone number of three (3) references to:

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SUNY Broome CC

A dynamic presence in the State University of New York (SUNY) system, SUNY Broome’s history, degree opportunities, exceptional faculty and staff, rich campus life and dedication to learning, excellence, equity, diversity and innovation, have established the College as a preeminent school recognized both nationally and globally.

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