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Human Resources Representative II

Dartmouth College
New Hampshire, United States
Salary Not Specified
Date posted
Feb 14, 2024

Job Details

Position Details

Position Information

Posting date


Closing date

Open Until Filled


Position Number


Position Title

Human Resources Representative II

Department this Position Reports to

Human Resources

Hiring Range Minimum


Hiring Range Maximum


Union Type

Not a Union Position

SEIU Level

Not an SEIU Position

FLSA Status


Employment Category

Regular Full Time

Scheduled Months per Year


Scheduled Hours per Week



8:00 am to 5:00pm, Monday through Friday with one hour lunch break

Location of Position

Hanover, NH
7 Lebanon Street

Remote Work Eligibility?

Onsite only

Is this a term position?


If yes, length of term in months.

Is this a grant funded position?


Position Purpose

Provides customer service, administrative, logistical, and project support to the Office of Human Resources.


Required Qualifications - Education and Yrs Exp

Associates plus 1-2 year(s) of experience or equivalent combination of education and experience

Required Qualifications - Skills, Knowledge and Abilities
  • Excellent writing and interpersonal skills with a strong customer service ethic.
  • Strong proficiency with computer applications (Microsoft Outlook, Word, PowerPoint, and Excel) and database programs.
  • Strong organizational skills and excellent attention to detail.
  • Ability to communicate respectfully with a diverse community and support the Department’s mission to foster inclusiveness and diversity.
  • Good judgment, problem solving, and analytical skills.
  • Tact, diplomacy, and ability to maintain confidentiality.
  • Able to balance many tasks simultaneously, prioritize and work independently while keeping supervisor well-informed of progress.
Preferred Qualifications
  • Demonstrated successful work experience in a large and/or complex environment where collaboration and flexibility were essential.
  • Program coordination experience strongly preferred.
  • Experience in human resources and interest in employee engagement helpful.
Department Contact for Recruitment Inquiries

Elizabeth Flynn

Department Contact Phone Number


Department Contact for Cover Letter and Title

Elizabeth Flynn

Department Contact's Phone Number

Equal Opportunity Employer

Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications by members of all underrepresented groups are encouraged.

Background Check

Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Is driving a vehicle (e.g. Dartmouth vehicle or off road vehicle, rental car, personal car) an essential function of this job?

Not an essential function

Special Instructions to Applicants

Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy.

Additional Instructions

posting must include standard language about requiring skills testing

Quick Link

Key Accountabilities


Information Management and Compliance Reporting
  • Designs and achieves the internal controls, reporting and customer service objectives of the HR Operations Team. Interacts with department and division administrators to resolve issues, and address compliance questions.
  • Generates reports from multiple software programs, manipulating data and compiling reports from the database as needed.
  • Maintains I-9 records.
  • Engages with third party service providers to maintain the ongoing products and services needed by the HR Operations Team.
  • Maintains and updates the HR website.
  • Monitors and maintains employee personnel records.
  • Ensures compliance with college policies and procedures.
Percentage Of Time



Customer Service/Operations
  • Manages the daily workflow of the Human Resources reception. Greets visitors to the office and responds to all inquiries in person, phone, email, and video, ensuring highest level of customer service.
  • Provides relevant and accurate information in response to inquiries or promptly connects individuals to appropriate resources. Follows up to ensure resolution.
  • Assists employees in using various online systems to complete employment-related tasks.
  • Completes I-9 and E-Verify process for new employees.
  • Maintains welcoming appearance of common/shared areas.
  • Updates materials displayed in the front office and ensures office machines are ready for use.
  • Maintains HR file room, ensuring compliance with record management standards.
  • Receives and distributes incoming mail.
  • Orders and maintains office supplies.
  • Assists job seekers with completing employment applications and general application questions.
Percentage Of Time



Program and Project Support
  • Initiates, tracks, and reviews employee background checks.
  • Coordinates employment activities related to job postings and the application process.
  • Coordinates and supports employee programs and events, including scheduling, logistical planning, participant registration, and record-keeping. Collaborates with other offices as needed.
  • Consults with customers and managers within Human Resources to recommend solutions to improve processes.
  • Schedules staff meetings. Initiates and manages space reservations for meetings.
  • Supervises and coordinates work performed by student employees.
  • Provides project support to HR colleagues as needed.
Percentage Of Time



Leadership Support
  • Provides administrative support to the Chief Human Resources Officer ( CHRO ).
  • Schedules and plans meetings at CHRO’s direction.
  • Takes minutes at meetings as requested.
  • Provides support to other HR leadership as needed.
Percentage Of Time




Demonstrates a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communications with others.


Performs other duties as assigned
Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you learn about this employment opportunity?
    • Current Dartmouth employee (Please specify full name below)
    • Word of mouth
    • Mentioned on social, digital, or print media (e.g. LinkedIn feed, VOX, Valley News, listserv)
    • email outreach
    • Recruiter (Please specify full name or event below)
    • abilityJOBS
    • Chronicle of Higher Education
    • Glassdoor
    • Handshake
    • HigherEdJobs
    • Indeed
    • Inside Higher Ed
    • LinkedIn’s Job Board
    • RecruitMilitary
    • Dartmouth’s Job Board (
    • Other (Please specify below)
  2. If you would like to add more information to your answer, please specify here:

    (Open Ended Question)

Documents Needed to Apply
Required Documents
  1. Cover Letter
  2. Resume
Optional Documents
  1. Additional Document #1
  2. Additional Document #2


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