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Residential Life Coordinator

Eastern Washington University
Washington, United States
Salary Not specified
Date posted
Feb 2, 2024

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Position Type
Administrative, Student Affairs, Residence Life
Employment Level
Employment Type
Full Time

Residential Life Coordinator

About Eastern Washington University:
Eastern Washington University, a regional, comprehensive public university with an enrollment of over 10,000 students, is one of six state-funded four-year institutions of higher education in Washington, each governed by its own board of trustees. EWU’s 300-acre main campus is located in Cheney, a community of 12,000 residents 16 miles southwest of Washington’s second largest city, Spokane. Eastern also offers programs in downtown Spokane at the innovative, energy-efficient Catalyst building, the SIERR building which is a hub for research, development and advancement of health sciences, and at Riverpoint, a campus shared with Washington State University. In addition, EWU programs can be found at select locations throughout the state, aligned with the needs of the community. Eastern contributes to the vitality of the region and the state through its wide array of bachelor’s and master’s degrees in over 100 fields of study, as well as applied doctorates in physical therapy and educational leadership, offering accessible pathways to career success and personal development to students of all socioeconomic and cultural backgrounds.

Eastern Washington University has been recognized for its commitment to helping undergraduate students learn, grow and succeed by Colleges of Distinction, a nationally trusted resource guide for college-bound students. The honor recognizes Eastern as a ’22-’23 College of Distinction (CoD). Money magazine recently named EWU as one of its Best Colleges in America 2023.

Tribal Land Acknowledgement
Eastern Washington University resides within the traditional homelands of the Spokane People and other tribes who are connected through their shared history of this region. This land holds their cultural DNA and it is their Ancestors who are here and bring forth the knowledge of this place—the knowledge that comes from the land.

Job Summary:
We are currently seeking skilled and team-oriented applicants for the following position: Coordinator-Residential Life

The Residential Life Coordinator (RLC) role is full-time, live-in position responsible for the total administration and operation of a residential community. RLCs are expected to foster welcoming and vibrant communities that nurture personal growth, promote diversity and inclusion, and enhance the student experience. RLCs do this through staff and student development, resident outreach, community building, attention to facilities, and administrative organization.

Eastern Washington University is committed to increasing the diversity of its faculty, staff, students, and academic program offerings and to strengthening sensitivity to diversity throughout the institution. Eastern Washington University is an affirmative action/equal opportunity employer, and applications from members of historically underrepresented groups are especially encouraged.

In addition to salary, the university offers a comprehensive benefits package including health insurance, life and disability insurance and retirement. In addition, EWU offers generous vacation and sick leave accruals, 12 paid holidays per year and fringe benefits, such as tuition waiver for employees, discounted EWU sports tickets, full access to our campus workout facilities at a minimum fee and free transportation through STA buses. For additional information regarding insurance benefits please see our Benefits page:

EWU expands opportunities for personal transformation through excellence in learning.

Required Qualifications:
  • Bachelor’s degree
  • One year of student affairs experience in higher education
  • Ability to establish and maintain effective and collaborative relationships with campus colleagues
  • High level of cultural humility and experience working effectively with marginalized populations, including first generation college students.
  • Effective written, verbal and interpersonal communication skills
  • Candidates must demonstrate interest, ability and/or experience promoting cultural competency, universal accessibility, or diversity.

Preferred Qualifications:
  • Experience working with Star Rez and Banner
  • Bilingual - Spanish
  • Two years of residential life experience
  • Experience with program development and assessment of residential curriculum
  • Experience with project management
  • Experience supervising student staff

Other Skills and Abilities:
Work experience demonstrating the following:
  • Organizational skills
  • Effective communication skills
  • Effective interpersonal skills

Job Duties:
% of Time: 25
Responsibility / Duty: Staff Development (25%)
  • Hire, train, supervise, and evaluate 5-18 Community Advisors (CA) and Office Workers
  • Attend and assist in facilitating departmental CA training as well as plan and implement in-hall staff training sessions.
  • Facilitate weekly staff meetings and individual meetings with student staff to encourage growth and development.
  • Utilize Leadership strategies on a departmental level and ensure its use among staff.
  • Provide staff members with ongoing positive and constructive feedback including formal evaluations once a quarter.

Essential Function Indicator: Yes

% of Time: 20
Responsibility / Duty: Community Development (20%)
  • Interact and become acquainted with residents living in the hall providing them with personal and administrative support necessary in developing an inclusive community environment.
  • Support community building efforts in the areas of academic success, community engagement, diversity and inclusion, personal development and social interaction.
  • Guide CAs in the implementation of the departmental community building model and resident outreach within the hall.
  • Serve as a resource for students and staff by counseling, advising, and providing appropriate referrals for residents in need of professional services available on and off campus.
  • Advise, direct and provide leadership to building student government (Hall/Community Council) including leadership elections, programming and leadership development.

Essential Function Indicator: Yes

% of Time: 15
Responsibility / Duty: Student development (15%)
  • Develop meaningful relationships with students and maintain a high degree of visibility and availability in the residence hall.
  • Be aware of student community issues, needs and concerns through general contact with students and assist students with their housing related issues as appropriate.
  • Design learning outcomes or SMART Goals for programmatic efforts within the residence hall that are informed by student development theory.

Essential Function Indicator: Yes

% of Time: 25
Responsibility / Duty: Administrative Responsibilities (25%)
  • Act as a liaison with campus partners.
  • Perform “essential functions” and are required to report to work during emergencies and university closures.
  • Participate in a live-on on-call duty rotation to provide emergency response for campus, including weekend and holiday coverage.
  • Provide, coordinate, and supervise a customer service oriented front desk.
  • Monitor and/or administer student employee scheduling and payroll preparation.
  • Utilize online and desktop programs to manage facilities work orders, hall occupancy, and hall resources (StarRez).
  • Manage budgetary responsibilities as appropriate within the parameters of the position. Budgets include staff development, community building, hall/community council, office supplies, and payroll.

Essential Function Indicator: Yes

% of Time: 10
Responsibility / Duty: Facilities Management (10%)
  • Assist in the annual opening and closing of the residential halls, including the beginning and end of each quarter.
  • Coordinate the in hall and between halls room change process and maintain appropriate communication with the Housing staff who coordinate occupancy, student staff and students.
  • Attend hall leadership meetings and area meetings held on a regularly scheduled basis.
  • Maintain appropriate administrative paperwork including keys audits, program evaluations, etc.
  • Regularly tour and monitor the condition of the building including safety/security hazards, maintenance, custodial and accessibility hazards. Report, track, and follow up on facilities issues in the hall. Advocate for facilities improvements to enhance student development and academic success within a residential setting.

Essential Function Indicator: Yes

% of Time: 5
Responsibility / Duty: Any other duties as assigned including COVID protocol and procedures. (5%)
  • Responsible for COVID check-ins, response, and coordination with HRL and other campus resources.
  • Serve on University committees

Essential Function Indicator: Yes

Conditions of Employment:
This position is 100%, 12 month, live-in position. In addition to base salary, position includes apartment with utilities, cable TV, and internet.

The individual will live on campus; have week day and weekend on call duties, supervision of staff and administration of the building, other duties as assigned.

This position, during the course of university employment will be involved in the receipt of, or accountability for, university funds or other items of value, as well as the unsupervised access with the developmentally disabled, vulnerable adults or children under the age of 16. The offer of employment is contingent upon successful completion and passing of a background check prior to beginning employment.

All new employees must comply with EWU Immunization Policy 602-02 and provide proof of immunity or vaccination to MMR before beginning work at EWU. Waivers for the immunization requirements are available for medical or sincerely held religious beliefs.
This position is covered by the Public School Employees’ of Washington Collective Bargaining Agreement:

Upon hire you must complete required DEI, Hazing, Harassment and Title IX training, and other federal, state & university mandated trainings. You can access the online training at or complete the training in person or via Zoom. In person and Zoom training opportunities will be posted on InsideEWU and are listed on Human Resources’
Salary Information: The salary for this position is $38,853 (minimum) up to $43,680. Where the hired candidate will begin within this range is dependent on education, experience, and skills.

Posting Date: 02/01/2024
Open Until Further Notice: Yes
Closing Date:
Screening to Begin: 02/20/2024

Special Instructions to Applicants:
Submit your application materials through our online applications portal provided below. If you are unable to submit through the applicant portal, please contact Human Resources Services at (509) 359-2381.

To apply, visit

EWU does not discriminate in its programs and activities on the basis of race, color, creed, religion, national origin, citizenship or immigration status, sex, pregnancy, sexual orientation, gender identity/expression, genetic information, age, marital status, families with children, protected veteran or military status, HIV or hepatitis C, status as a mother breastfeeding her child, or the presence of any sensory, mental, or physical disability or the use of a trained guide dog or service animal by a person with a disability, as provided for and to the extent required by state and federal laws.


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