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Manager, Student Engagement

Manager, Student Engagement

Wayne State University is searching for an experienced Manager, Student Engagement at its Detroit campus location.

Wayne State is a premier, public, urban research university located in the heart of Detroit, Michigan where students from all backgrounds are offered a rich, high-quality education. Our deep-rooted commitment to excellence, collaboration, integrity, diversity and inclusion creates exceptional educational opportunities which prepare students for success in a global society.

Essential functions (job duties):

Job Purpose

The Manager, Student Engagement Team develops, manages, and leads all as aspects for the Career Services student programming by collaborating with the schools, colleges, and student organizations. This position will serve as the Manager of the Student Engagement Team and lead the execution of the career preparation, planning and life design for students and alumni.

Essential Functions
Lead Student Engagement Team in the creation, planning and implementation of student focused events including but not limited to workshops, seminars, and learning opportunities.

Collaborate with the Career Services Director to develop a Student Career Ambassador Program as well as oversee training and supervision of the Student Career Ambassadors.

Partner with Employer Engagement Team and faculty after collecting student and alumni feedback on engagement, skills building programming, and program design and logistics to develop an inclusive student career development journey.

Collect data of student engagement with career services professional staff including impact on career readiness and job outcomes.

Identify key desired life design and career readiness needs by industry/major through assessments, current industry trends and define student program offerings to enhance the career to college experience and employment success of students.

Act as a liaison, collaborator, and information resource to the Dean of Students, Office of Multicultural Student Engagement (OMSE), University Advising Center, student organizations and their advisors, and University schools and colleges.

Partner with the Employer Engagement Team to develop new initiatives which will enhance and improve the college to career experience.

Assist in the development, revision and implementation of policies and procedures.

Guide, advise and coach students and assist students with customer service opportunities.

Participate in staff meetings, university committees, student engagement events and campus events.

Create and distribute the Career Services bi-weekly student and alumni newsletter.

Additional duties as assigned.

Unique duties:

Qualifications:

Education Bachelor's degree

Bachelor’s degree in student affairs, higher education administration, marketing, psychology, social work, learning design or a related field from an accredited institution.

Master’s degree preferred.

Experience Expert (established subject matter expert, 7+ years experience)

Minimum five to six years of leadership experience.

Experience working with undecided college students preferred.

Experience utilizing and managing career management software preferred.

Knowledge, Skills, and Abilities

Knowledge of student affairs, career development, life design and workforce development.

Supervisory Skills: Ability to delegate work, set clear direction and manage workflow. Skill and experience in mentoring and coaching of personnel. Ability to train, develop, assess, and offer feedback to staff members. Skill in development of teamwork among staff members.

Demonstrated ability to communicate effectively across cultural boundaries and work successfully with diverse groups of students, faculty, staff, and outside parties. Excellent oral, written, and interpersonal communication skills including strong public speaking ability.

Ability to independently manage a variety of projects while ensuring appropriate tracking, quality control, follow-up and multiple deadlines are met. Strong time management.

Preferred qualifications:

School/College/Division:

H92 - Student Affairs

Primary department:

H9203 - Placement Services

Employment type:
  • Regular Employee
  • Job type: Full Time
  • Job category: Staff/Administrative
Funding/salary information:
  • Compensation type: Annual Salary
  • Hourly rate:
  • Salary minimum: $56,700
  • Salary hire maximum: TBD
Working conditions:

Normal office environment. Local travel required.

Job openings:
  • Number of openings: 1
  • Reposted position: No
  • Reposted reason: None (New Requisition)
  • Prior posting/requisition number:
Background check requirements:

University policy requires certain persons who are offered employment to undergo a background check, including a criminal history check, before starting work. If you are offered employment, the university will inform you if a background check is required.

Equal employment opportunity statement:

Wayne State University provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. The university encourages applications from women, people of color and other underrepresented people. Wayne State is an affirmative action/equal opportunity employer.

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