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Librarian, Outreach & Public Services (Special Collections and Archives)

Southern University at New Orleans
New Orleans, Louisiana (US)
Date posted
Jan 27, 2024

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Job Details

FLSA Classification
Salary Range/Grade    
Salary Range: $45,500 (exact amount)
Faculty: Tenure Track
Reports to
Director of Library

Job Description 

Under the direction of the Library Director/Dean, this position is responsible for outreach, programming, and access services for Special Collections and Archives. The Outreach and Public Services Librarian provides educational, programmatic, and promotional outreach to faculty, graduate and undergraduate students, visiting scholars, and others whose research, teaching, communications, and learning activities benefit from engagement with Special Collections and Archives.  In consultation with the Director, the Librarian is also responsible for development and implementation of policies and procedures for reference, duplication, access, and reading room services in Special Collections and Archives in accordance with identified standards and best practices. 

The Outreach and Public Services Librarian is responsible for developing and participating in new and innovative approaches for effective outreach and direct services; performing user education, orientation, and instruction activities for individuals and classes in collaboration with faculty; promoting and marketing Special Collections and Archives initiatives, collections, programming, and services through tours, presentations, publications, social media, and other appropriate means; coordinating collection management activities including book and periodical processing, stacks maintenance, and other related functions supporting the use of Special Collections and Archives materials in consultation with the Director and departmental staff; and assisting with curating and mounting the department’s physical and digital exhibits programs and SUNO’s Exhibits Program with physical and digital exhibits as appropriate. The Outreach and Public Services Librarian may participate in donor relations and grant proposals as appropriate.

*This position is funded 100% by the Title III-B, Strengthening Historically Black Colleges and Universities (HBCUs) federal grant.  As such, the Outreach and Public Services Librarian assists the Director with implementing the objectives established in the Title III Program for this federally-funded activity.

Essential functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

  1. Provides information, referral and readers’ advisory assistance to the public.
  2. Instructs the public and staff in the use of the library collections and a wide variety of information tools and resources in all formats.
  3. Participates in community outreach, delivering library classes, programs, and services.
  4. Provides courteous, helpful, and efficient assistance and instruction to the public in use of library resources and services.
  5. Answers questions by phone, email, chat, or in person ranging from quick fact-finding to in-depth research using a variety of resources.
  6. Participates in community outreach and in the design and delivery of library classes, programs, and services.
  7. Mentors, trainings and models for support staff.  Provides training for support staff to ensure excellence in information and readers’ advisory services.
  8. Develops print and web-based tools, guides, and booklists to assist customers and staff in using the library and its resources.
  9. Assists with collection development projects; may be responsible for collection development in assigned areas.
  10. Promotes library services through active participation, involvement, and leadership in the community, and in library committees and projects.
  11. Performs other related tasks as assigned.

Knowledge of:

  • Current principles and practices of academic library service including an in-depth knowledge of reference and information resources and reader advisory services.
  • Commitment to the mission, principles and ‘best practices’ in librarianship and customer service.
  • Library collection development practices.

Demonstrated Skill in:

  • Perform essential functions of the job.
  • Apply new knowledge and skills.
  • Be accurate, thorough and timely in the completion of work assignments.
  • Keep current with new trends, innovations, technologies, techniques and materials in the library profession.
  • Acquire a working knowledge of local government and organizations and agencies that provide services and information. 
  • Learn and apply a working knowledge of library operations, procedures and policies as well as relevant university policies.
  • Work with a diverse population and handle different types of situations.
  • Train, coach and mentor others.
  • Work well with others.
  • Tolerate considerable ambiguity.
  • Maintain consistent and punctual attendance.
  • Demonstrate the Public Service Competencies of service orientation; results orientation; and teamwork and cooperation.

Required education and experience

  • Master's degree in Library Science from an accredited institution or 
  • A bachelor degree in library science along with a Master’s degree in a related field from an accredited institution.
  • The ability to work effectively in a collaborative team environment is required.

Preferred education and experience

  • One or more years of higher education experience working effectively and collaboratively with faculty, students, and staff.
  • One to three years of library experience, and two or more years of teaching (information literacy preferred) in at least the high school level, or combination of education and experience commensurate with the requirements of the position.
  • Experience with an automated library system.
  • Knowledge of and experience in using appropriate resources, including electronic, for locating information effectively and quickly
  • Experience with a current version of a course management system (Canvas preferred)
  • Ability to work independently as well as part of a team and to interact effectively with others in an educational environment.
  • Willingness to learn new skills in a constantly changing environment.

Southern University of New Orleans (SUNO) is an Equal Opportunity Employer.

Non-Discrimination Statement
In compliance with Title IX of the Education Amendments of 1972, Title VI and VII of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, and other federal, state, and local laws, Southern University at New Orleans (SUNO) forbids discriminating or harassing conduct that is based on an individual's race, color, religion, sex, ethnicity, national origin or ancestry, age, physical or mental disability, sexual orientation, gender identity, gender expression, genetic information, veteran or military status, membership in Uniformed Services, and all other categories protected by applicable state and federal laws.

This commitment applies but is not limited to decisions made with respect to hiring and promotion, the administration of educational programs and policies, scholarship and loan programs, and athletic or other College-administered programs. Discriminatory acts of any kind are strictly forbidden.

American with Disabilities Act (ADA) Statement
Southern University of New Orleans (SUNO) complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Office of Human Resources. 

An Equal Opportunity Employer
State as a Model Employer - SAME



Southern University at New Orleans (SUNO) was founded as a branch unit of Southern University and Agricultural & Mechanical College in Baton Rouge (SUBR) on September 4, 1956.  Our mission is to promote the upward mobility of diverse populations of traditional and non-traditional students through quality academic programs, teaching, research, and service to achieve excellence in higher education using various teaching and learning modalities.  As a member agency of the State of Louisiana and the Southern University System, SUNO employees are offered a wide range of compensation benefits and professional development opportunities.  We aim to attract, enhance, and retain energetic and highly qualified faculty and staff.

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