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Posting Details

Posting Details

Posting Number

Classification Title
Data Control Technician

Working Title

Student Support Services

Department Contact Email

Job Summary/Basic Function

The team of Data Control Technicians for the Office of Admissions is responsible for processing all prospects, inquiries and applicants in the University SIS System (Banner) and CRM system. The Data Control Technician staff manages inflow of new documents, tracks transcripts, updates checklists for all applicants and new students, and provides administrative support to the Office of Admissions as needed. Data Control Technicians complete status/term changes as requested by admission staff and process application fees and confirmation fees. Data Control Technicians maintain all returned mail for the Office of Admissions. This position reports to the Director of Admissions and Recruitment for the process of matriculating students from inquiry to student, managing external communications, and works alongside Admissions Counselors regarding applicant files and updates. This position serves in a data-processing role, performing duties related to application processing and data maintenance of all new applicant files by updating and maintaining records for prospective students. This position will require high volume data entry and the on-going development and maintenance of a detailed tracking and correspondence system. The Data Control Technicians periodically generates reports to check files and/or database for data accuracy and completeness of files. Data entry staff members create and edit forms and documents as needed as well manage specific projects.

• Enters information pertaining to prospective students into the Student Information System (Banner) with accuracy and in a timely manner.
• Assembles and mail information about the University and admissions policies and procedures to prospective students as requested.
• Assists students in completing forms as required.
• Performs routine clerical work as needed including preparing daily mail, typing forms and reports, copying and filing documents, assembling materials, faxing information, etc.
• Answers the telephone; provides accurate information to callers and/or forwards calls to appropriate staff person. Greets office visitors and performs customer/public service duties as required.
• Operates a variety of equipment such as a computer, printer, typewriter, copier, fax machine, telephone, etc.
• Interacts and communicates with immediate supervisor, other department supervisors and employees, coworkers, students, prospective students, parents, faculty members, alumni, and the general public.
• Represents the University and its image with the utmost of integrity, responsibility, and accountability.
• Maintains communications and relationship building with prospective students up to and through the enrollment and registration process.
• Receives reviews, prepares and/or submits a variety of documents such as weekly admissions report, phone reports, schedules, applications, memos, correspondence, etc.
• Interacts and communicates collaboratively with immediate supervisor, co-workers, other department heads and employees, faculty members, students, prospective students, parents, high school personnel, various school/community organizations, professional peers.

Minimum Qualifications

·Education: Bachelor’s degree required; Bachelor’s degree in appropriate social science, business, math/statistics, or computer science discipline preferred.
·Experience with Microsoft Office; intermediate-level knowledge of Excel preferred (e.g., Pivot Tables, lookup, nested IF function); experience with Banner preferred.
·Experience with basic statistical analysis of data.
·Experience in conducting applied social/educational research and/or evaluation projects preferred.

Preferred Qualifications

Posting Date

Closing Date

Open Until Filled

Special Instructions to Applicants

Position Category
Staff - Bi-Weekly (Non Exempt)

Budgeted Annual Salary
Commensurate with experience

Supplemental Questions

Required fields are indicated with an asterisk (*).

Required Documents
Required Documents
  1. Resume
  2. Cover Letter
  3. Unofficial Transcripts
Optional Documents

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