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Associate Director

Arizona State University
Glendale, Arizona
$65,000 per year
Date posted
Jan 18, 2024

Associate Director

Arizona State University

ASUW Stdt Activities Conf Svc

Campus: West Valley



Job Description

The Associate Director for Student Connection and Community (West Valley Campus) will play a critical role in the coordination and implementation of a broad spectrum of campus activities and programming for students, which will cultivate an active and diverse student body and nurture student leadership development. These educational, cultural, and social programs are aimed at enhancing the students’ cocurricular experiences. Under the guidance of the Director of Student Connection and Community and the Director of Unions and Centers, the Associate Director supports the efforts of the West Valley

Campus in the areas of programming (large and small scale and both day and night) and activities and student organization development. This position provides day-to-day guidance of university policies and procedures to student organizations and to their organization advisors.

The Associate Director for Student Connection and Community (West Valley Campus) is responsible for the day to day operations of University Center at West Valley. The Associate Director will oversee the management of room reservation set-ups and equipment; media and technical support; and supervision, hiring, training, and evaluation of assigned staff. The Associate Director will also play a leadership role in developing and implementing University-wide student employment training and support.

The Associate Director will work effectively in a team-oriented environment that is dedicated to assisting students; have an understanding of and commitment to building a strong sense of community through intentional interactions with various constituents of the department and university; coordinate large and small-scale events aimed at supporting and enhancing the student experience; maintain a high energy level; be flexible to changing priorities; work nights and weekends in structured and unstructured settings with students; and handle multiple projects or tasks simultaneously.

The Associate Director will contribute to a work environment that encourages respect and engagement with students and families from diverse backgrounds and will advance student experiences to cultivate community, healthfulness, and skill building.


DAYS and SCHEDULE: Monday-Friday, 8:00 am to 5:00 pm; This position is salaried and will minimally work a 40-hour work week and requires availability on nights and weekends, as needed, for ASU programs and events - flexible scheduling to accommodate for regular evening and weekend hours based on event programming and operational needs. Work location is primarily at the West Valley Campus; however, incumbent will be required to travel to other ASU campuses periodically and occasionally to off-campus events.


A Department of Motor Vehicle check also will be conducted. Must possess a valid Arizona Driver's License upon employment and have an acceptable driving record.


What’s in it for you:

Arizona State University offers a comprehensive benefits package that includes valuable employee benefits to enhance the total compensation of its staff. This package includes: (Click here to explore


  • Tuition Reduction Program for staff members, their spouses, and dependents, available on day one.
  • Low-cost health, dental, vision, and life insurance benefits.
  • Retirement program designed to promote long-term savings and provide income upon retirement.
  • Paid time for volunteer and professional development.
  • 10 Paid Holidays and competitive Vacation and Sick accruals each Pay Period.
  • Wellness program for preventative health education and screenings.
  • Disability and leave program for income protection.
  • Employee assistance for free and confidential behavioral health services.
  • ASU Discounts to sports/events along with discounts with ASU partnerships.
  • Flexible work arrangements are available in an alternative or hybrid schedule but will be based on the work and the needs of the university and department operations and pending leadership approval.


Salary Range

$65,000 per year


Close Date



Essential Duties

  • Participates in SCC strategic planning and provides local leadership for the planning, implementation, delivery and evaluation of programs and services, and reporting that are consistent with university and Educational Outreach and Student Service’s mission and goals.
  • Supports the Dean of Students office at the West Valley Campus in creating a unique student experience on that campus. This includes participating in local meetings, supporting local initiatives and overall enhancement of the student experience.
  • Under the direction of the Dean of Students office, support campus-wide initiatives such as Move-in and Camp Solera.
  • Support the advancement of social change through efforts of Changemaker Central on the West Valley campus.
  • Assist with student organization advising and support, through supervision of staff and advisement of students.
  • Enhance the student experience at the West Valley Campus and University wide through advising and supervising staff who advise the Programming and Activities board.
  • Work collaboratively with university partners to implement university wide programs and activities.
  • Manage daily operations of the University Center at West Valley and assigned spaces to ensure safe, clean, well-maintained facilities including follow up on submitted work-orders, or facility projects..
  • Supervise the University Center at West Valley team and ensure high-quality service to student, staff, and external entities interested in reserving rooms and using facilities for events
  • Serves as a member of the Unions and Centers leadership team.
  • Advance retention and growth efforts more broadly at the West Valley Campus, through student engagement opportunities with student organizations and events.
  • Provide a significant level of leadership and support for university-wide programs aimed at increasing affinity (e.g., Sparky’s Touchdown Tailgate, Homecoming, Pitchfork Awards, Devilpalooza, Change the World).
  • Educate and advise staff, student leaders and advisors on university policies and procedures related to event planning, risk management and overall facility operations of assigned areas.
  • Supervise students and/or staff performing various functions in support of student engagement and performs the Department Time Administrator and Kenexa BR hiring manager roles.
  • Compile, analyze, and prepare reports on building usage, program engagement and program participant data.
  • Assist with the coordination, management and content development of department website and other web-based resources and social media sites.
  • Contribute to a work environment that encourages respect and engagement with students and families from diverse backgrounds.
  • Serve as the first point of contact for building and assigned event staff emergencies when necessary.
  • Work location is primarily at the West Valley Campus; however, incumbent may be required to travel to off-campus events and other ASU campuses.
  • Serves as a member of the West Valley leadership team.
  • Performs other duties as assigned.


Minimum Qualifications

Bachelor's degree in a field appropriate to the area of assignment AND seven (7) years of related administrative experience, which includes four (4) years of supervisory experience; OR, Eleven (11) years of related administrative experience, which includes four (4) years of supervisory experience; OR, Any equivalent combination of education and/or experience from which comparable knowledge, skills and abilities have been achieved.


Desired Qualifications

  • Experience with student development, student leadership, and student transition
  • Experience working with diverse student populations
  • Evidence of effective written and verbal communication skills
  • Experience in using presentation skills
  • Experience in event planning
  • Experience working in a student union or conference center
  • Experience with basic audio and visual equipment
  • Ability to interact with a wide range of constituents in a fast-paced environment.


Working Environment

  • Communicate to perform essential duties
  • Activities are performed in an office setting subjected to periods of sitting, keyboarding and manipulating a computer keyboard and mouse
  • Regular activities require ability to quickly change priorities and meet deadlines
  • Regular use of standard office equipment including, but not limited to: computer workstation/laptop, printer, fax, copier, telephone, and associated computer/technology peripherals and required software
  • This candidate will need to possess broad knowledge of all functions and operations within ASU,
  • EOSS and student engagement to be able to apply judgment and make decisions affecting function or procedures for which they are accountable.


Department Statement

Educational Outreach and Student Services (EOSS) is committed to enrolling all qualified students at Arizona State University and assisting them in their academic success. EOSS provides a broad range of services and support to students and prospective students ranging from outreach efforts with K-12 schools, orientation programs for new freshman, bridge programs to assist the transition to a university environment, and a wide variety of services, programs and activities for enrolled students. EOSS has direct responsibility for multiple departments across four campuses, some of which include the Dean of Students, University Housing, Health Services, Counseling Services, Student Accessibility and Inclusive Learning Services, the Memorial Union, TRIO programs, Sun Devil Fitness, Student Government, Student Media, Career Services, Access ASU and others.


The purpose of Student Connection and Community is to provide a holistic approach to the student experience, recognize and affirm each student as individuals, and demonstrate the interconnectivity between our students and the communities they influence.


ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.


ASU is a tobacco-free university. For details visit


Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.


Notice of Availability of the ASU Annual Security and Fire Safety Report

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at You may request a hard copy of the report by contacting the ASU PD at 480-965-3456.


Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit


ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.


Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.


Fingerprint Check Statement

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.


Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.


Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.


Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.


ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.


Only electronic applications are accepted for this position.


IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor’s degree is equal to four years of experience.


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