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Academic and Career Coach

University of the Pacific
California, United States
Salary Not specified
Date posted
Jan 16, 2024

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Position Type
Administrative, Student Affairs, Disabled Student Services
Employment Level
Employment Type
Full Time

Academic and Career Coach

Primary Purpose:
The Academic and Career Coach will support the University's strategic plan by providing success coaching to help the School of Engineering and Computer Science (SOECS) graduate students achieve their academic, personal, and career goals. They will serve as a resource to students, faculty advisors and program administrators so that students are aligned with various campus-wide resources supporting their individualized needs. Advising will also focus on success aspects that include self-awareness, academic goal setting, professional skills, and career development.The Academic Coach will work closely with the Assistant Dean for Student Support as well as other student support departments on campus such as International Programs and Services (IPS), Career Services, and other Student Life departments. This position reports to the Assistant Dean for Graduate Programs at the School of Engineering and Computer Science.

Essential Functions:
Academic Support:

  • Independently coordinate and deliver coaching to graduate students developing action plan for success based on the unique needs of each student.
  • Independently provides educational guidance, support, and assistance for students by planning schedules, developing academic plans, aiding students in the course selection process, recommending courses and determining appropriate education solutions for students with an emphasis of work focused on those in academic difficulty.
  • Provide advising support for at-risk graduate students; counsel student through complex academic/personal challenges; make appropriate referrals to campus resources.
  • Advises students of the program and the programs degree requirements, admissions requirements and regulations and advancement and graduation.
  • Counsel students regarding placement within program levels and monitors compliance through evaluating program requirements throughout the students’ undergraduate studies.
  • Collaboration with faculty advisors for course registration planning; confirming academic requirements; and over all decision making on academic issues.
  • Monitor, track and assess graduate student academic progress and goal achievement.
  • Develops and maintains student progress, advising and tracking reports.
  • Maintains student and program records, faculty advisor-student records and files relevant to progression.
  • Maintains communication with primary, faculty adviser of each advisee to enhance student programmatic, academic, and personal success.
  • Strengthen retention by maintaining contact over summer and semester breaks.
  • Development, coordination, and delivery of student success workshops on topics related to the retention of students including study skills, time management, choosing a major, goal setting, and others to be determined based upon needs.
  • Acquire in-depth knowledge of academic policy and major requirements to successfully assist in the development of student workshops.
  • Coordinate with graduate program chairs and the Assistant Dean for Graduate Programs for graduate student orientation activities.
  • Meets and interacts with prospective students, parents, and families; provides academic counseling, and assesses academic appropriateness, academic plans, and education progress.
  • Perform other related duties as assigned.

Career Support:

  • Creates and implements services that contribute to professional/leadership development of students.
  • Advises students on career planning and job search strategies, including self-assessment, networking, and skills development.
  • In collaboration with IPS, support international students and scholars on F-1 and J-1 visa regulations process, academic, career, and personal issues, and other concerns.
  • Student professionalism training; help with goal setting, planning and decision making; reviews resumes and cover letters and conducts mock employment interviews.
  • In collaboration with Career Services, prepare students for mock interviews and external professional interviews.
  • Advises students about current market trends; reads and researches and becomes knowledgeable in career options and paths for graduate students of engineering, data science, computer science and cybersecurity; develops expertise and acts as a resource for staff, students, and alumni.
  • Tracking and reporting of post-graduate employment statistics.
  • Writes and edits resources to assist with recording and posting all aspects of the career planning process for graduate students.
  • Supports and executes career skills programs, professional development workshops, network events, hiring programs and other career development events and trainings.
  • Participate in regular staff meetings; serve on committees as needed or requested.
  • Perform other related duties as assigned.

University of the Pacific recognizes that diversity, equity, and inclusion is foundational to the success of our valued students and employees. We prioritize policy and decision-making that demonstrates awareness of, and responsiveness to, the ways socio-cultural forces related to race, gender, ability, sexuality, socio-economic status, etc. impede or propel students, faculty, and staff.

Minimum Qualifications:
  • Bachelor’s Degree in counseling, psychology, education, or social work or closely related field.
  • Three (3) years of related work experience.

Preferred Qualifications:
  • Master’s Degree in Education, Counseling or Student Affairs.
  • Experience as an academic adviser at a college or university.
  • Ability to create rapport with graduate students.
  • Skills in judgment, decision-making, problem solving.
  • Strong written and verbal communication skills, including active listening.
  • Demonstrated tact and diplomacy in working with diverse population, including students, faculty, campus administrators, and the public.
  • Interviewing techniques and ability to facilitate effective advising sessions one-to-one.
  • Ability to exercise confidentiality, discretion, and judgment; handle moderately sensitive interpersonal issues.
  • Knowledge of or ability to quickly learn and accurately apply university policies, procedures and requirements for all undergraduate programs.
  • Experience and sensitivity in working with people of diverse backgrounds and cultures.
  • Demonstrated experience in advancing social justice, equity, and inclusion in a university setting.
  • Ability to engage and integrate culturally responsive practices and knowledge in their work.

Physical Requirements:
The physical demands described here are representative but not definitive of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is primarily performed in a standard office environment with use of computer and phone. Requires extended periods of sitting and repetitive hand/wrist motion while using computer keyboard and phone. Occasional standing, walking, climbing stairs, bending, stooping and reaching. Occasional lifting up to 25 pounds.

Work Environment/Work Week/Travel:
Work performed mostly during standard business hours as well as some hours during evenings and weekends. Occasional travel may be required.

Valid driver’s license required. Incumbent must also be able to meet the University’s fleet rules and be eligible to drive for University business. The University and its insurance carrier reserves the right to exclude applicants based on their driving record.

Hiring Range: $66,560 per year. We consider factors such as, but not limited to, scope and responsibilities of the position, candidate’s qualifications, internal equity, as well as market and organizational considerations when extending an offer.

Background Check Statement:
All applicants who receive a conditional offer of employment are required to execute a release and authorization for a background screening.

To apply, visit

University of the Pacific is an affirmative action and equal opportunity employer dedicated to workforce diversity. In compliance with applicable law and its own policy, Pacific is committed to recruiting and retaining a diverse faculty and staff and does not discriminate in its hiring of faculty and staff, or in the provision of its employment benefits to its faculty and staff on the basis of race, color, religion, national origin, ancestry, age, genetic information, sex/gender, marital status, military and veteran status, sexual orientation, medical condition, pregnancy, gender identity, gender expression, or mental or physical disability.


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