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Assistant Director - Master of Arts in Higher Education Program

Geneva College
Beaver Falls, Pennsylvania
Salary + Benefits
Date posted
Jan 11, 2024

Job Details

Summary of Responsibilities: This full-time Assistant Director position serves as the administrative point of contact with prospective and continuing students for the Master of Arts in Higher Education (MAHE) Program in areas of marketing and recruitment; student advising, support, and retention; program planning, implementation, and evaluation. The Assistant Director also coordinates the graduate assistant program, the Winter and Summer Institute programs, and alumni relations, among other events. This individual works collaboratively with and reports directly to the Director of the Higher Education Program. The Assistant Director also works closely with other offices/departments on campus as well as with external program partners.


Essential Responsibilities: (These essential responsibilities are those the individual must be able to perform unaided or with the assistance of reasonable accommodation.)

  1. Administrative Support
    1. Provides direct support to the Director of the MAHE Program in the day-to-day administration of the graduate program.
    2. Provides support to program faculty as well as to prospective and enrolled graduate students.
    3. Coordinates the student registration process both internally and with external partners.
    4. Performs data entry into campus student information systems.
    5. Develops and maintains a social media plan/presence for program promotion and alumni connections.
    6. Coordinates MAHE graduate assistantships, including financial aid and reports of student registration and discounts.
    7. Orders all books and reference texts used for MAHE courses.
    8. Acts as the logistics coordinator for the Winter and Summer Institutes (low residency) and other conferences and retreats hosted by the program.
    9. Assists in the annual class scheduling and, once full-time and part-time faculty have been identified by the Director, the corresponding administrative task of assigning them to courses.
  2. Student Recruitment and Enrollment
    1. Assists in the recruitment of prospective graduate students into the program through marketing initiatives, publications, college fairs, networking both on and off campus, collaborating and coordinating efforts with Graduate Admissions staff.
    2. Collaborates on marketing and advertising efforts for the program, working in partnership with other departments on campus.
    3. Develops recruitment materials and mailings for program use.
    4. Reviews and analyzes recruitment and retention efforts and trends.
    5. Collaborates on the development and implementation of targeted recruitment efforts both on and off campus.
    6. Assists in the enrollment process, advising prospective students on the benefits of the graduate program.
    7. Produces enrollment reports as needed or requested.
    8. Maintains student files and records with a high level of accuracy and confidentiality.
  3. Student Retention
    1. Assists in the planning and implementation of new student orientation for graduate students starting in the program each semester.
    2. Serves as academic advisor for MAHE students, working closely with enrolled students to ensure progress toward degree completion.
    3. Develops, coordinates, and oversees the graduate assistantship placement process and evaluation, collaborating and communicating with other campus partners that employ graduate assistants.
    4. Plays an integral part in the professional development and supervision of the MAHE graduate assistant.
    5. Coordinates the course registration and billing process with other campus departments.
    6. Coordinates student social activities and professional conference opportunities.
    7. Coordinates other related programs in collaboration with the program Director and various campus partners.
  4. Program Support, Evaluation, and Improvement
    1. Collects and maintains program-related data, assisting the Director with program evaluation.
    2. Maintains the MAHE Graduate Student Handbook, collaborating with the program Director on revisions, recommendations, policy interpretation, and/or modifications.
    3. Evaluates the graduate assistantship program.
    4. Maintains contact and network with MAHE alumni for recruitment purposes, job notifications, program updates, etc.
    5. Assists in the planning and delivery of MAHE Summer and Winter Institutes, coordinating program needs with other campus and external partners.
    6. Prepares various reports, selecting relevant data from a variety of sources. Particular support is given to preparation of report materials for the annual State of Academic Program report and Middle States assessment (toward institutional accreditation).
    7. Assists in administrative problem-solving, program/project planning, development, and execution of stated goals and objectives.
  5. Budget Support
    1. Assists the Director in the preparation and planning of the program’s annual budget.
    2. Assists with ongoing budget oversight, reports of program funds usage, and with year-end forecasting.
    3. Manages program expenses with accurate record-keeping.
    4. Monitors purchases and expenses to include but not limited to books, course materials, office supplies, travel expenses, etc.
    5. Completes purchase order requests, check requests, and deposits for the program and faculty.
    6. Assists the Director in ongoing planning, allocation, and use of financial resources.
  6. Other Duties
    1. Attends meetings, trainings, and other professional development opportunities as directed.
    2. Performs other duties as assigned in order to assist the Director and to advance the mission of the MAHE Program and of the College.


Exhibits behavior that is consistent with and supportive of Geneva’s mission, vision, core values, and standards of conduct:

  1. Geneva Mission Statement: Geneva College is a Christ-centered academic community that provides a comprehensive education to equip students for faithful and fruitful service to God and neighbor.
  2. Vision Statement: Geneva College will inspire students to integrate faith in Christ into all aspects of life in the real world, and to serve faithfully within their callings for Christ and Country.
  3. Core Values:
    1. Serve with grace
    2. Pursue Godly wisdom
    3. Foster academic strength
    4. Engage culture faithfully
    5. Inspire vibrant hospitality
    6. Honor one another
  4. Standards of Conduct: Employees of Geneva College will affirm upon hire, and annually thereafter, their promise to abide by the College’s Standard of Conduct Policy. All employees must conduct their personal affairs so there can be no opportunity for unfavorable reflections upon the Christian beliefs and mission of the College, either expressed or implied. It is expected that employees will conduct themselves in a manner consistent with biblical standards, values, and character. These standards of personal conduct do not apply to family members and/or friends of the employee.


Job Requirements - Administrative:

  1. General: Individuals must possess the knowledge, skills, and abilities listed or are able to explain and demonstrate that they can perform the essential responsibilities of the job, with or without reasonable accommodations in order to safely perform the essential responsibilities of the job.
  2. Physical: Must be able to perform the following: talking, hearing, and seeing. Must have sufficient manual dexterity to be able to operate all office equipment including, but not limited to computers, printers, copiers, scanners, and telephones.
  3. Confidentiality: Individuals must recognize that management of data, including personal information, grades, budgets, programs, and policies is necessary to the operation of the College. Such information must be kept private and confidential for the protection of the College and to obey Federal and/or State laws. Should there be doubt as to whether a certain matter is to be protected, it should be discussed with your supervisor before making a disclosure.
  4. Mental: Must be able to reason, analyze, prioritize, conceptualize, make judgments, and solve problems.



  1. Minimum:
    1. Education: Master’s degree in higher education, student affairs, or a closely related area.
    2. Skills/Abilities:
      1. Must have the ability to articulate Geneva’s mission statement.
      2. Must have the ability to take initiative, market the graduate program, meet recruiting and retention objectives, communicate effectively, orally and in writing, operate a PC and related software, maintain effective and collaborative working relationships with others, and travel off campus occasionally.
      3. Familiarity with college student development, graduate education processes, principles of program development, implementation, and evaluation.
      4. Ability to work collaboratively as part of a team.
    3. Christian Commitment: Eligible candidates must be a thoughtful and articulate Christian and an active member of a Protestant evangelical church. Preference will be given to candidates who support and have an articulate understanding of the Reformed faith. The individual must understand and support the College’s Foundational Concepts of Christian Education by expressing an evangelical Christian profession of faith and demonstrate the ability to integrate a Christian perspective of work.
  2. Preferred:
    1. Education: Master’s degree in higher education or student affairs.
    2. Experience: At least five years of professional practice in higher education/student affairs, working closely with college students in a college or university setting. Three to five years of prior experience in program planning, implementation, evaluation, and/or support, preferably in academic affairs or student affairs/student development at the college level.
    3. Skills/Abilities:
      1. Knowledge of American higher education and graduate education.
      2. Specific knowledge of graduate admissions and financial aid practices.
      3. Ability to operate a program budget.


Geneva College is a Christian liberal arts college in the reformed tradition located about 50 miles north of Pittsburgh. Founded in 1848 by the Reformed Presbyterian Church of North America, Geneva has majors in both liberal arts and pre-professional programs, and offers both undergraduate and graduate degrees. Geneva's faculty provide a challenging education that prepares students for careers, for further education, and for life. In all fields of study, students are challenged to explore the implications of the Christian faith on their discipline. Geneva has approximately 1,350 students enrolled in its various programs taught by its faculty of nearly 70 members. The college seeks to prepare students to serve Christ and the world in all areas of society, including work, family, and the church. Geneva is a founding member of the Council of Christian Colleges and Universities (CCCU).

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