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Exam Services and Analytics Coordinator

Kansas City University
Missouri, United States
Salary Not Specified
Date posted
Jan 9, 2024

Job Details

Job Type:Staff

Job Description:

Works directly under the supervision of the Manager of Assessment to assist with maintaining and delivering a comprehensive institutional assessment and effectiveness programs across all colleges in support of the university's mission and strategic initiatives.

Works closely with faculty in creation of exams, and generating reports of student learning outcomes based on exam results as well as assessing the effectiveness of academic and non academic programs. Assists both faculty and the Manager of Assessment in determining assessment needs, tracking data, and providing assessment recommendations as needed. Assist the Associate Provost of Institutional Effectiveness and Assessment in compiling, reviewing and interpreting data and information as it relates to the effectiveness of the university. Provides necessary reports needed for program or exam review.

Essential Duties and Responsibilities:
  • Assists the Manager of Assessment in administering assessment surveys, creating forms, generating any reports to support both institutional and curriculum-based assessment activities
  • Coordinate with Senior Assessment Coordinators to ensure the completion of assigned tasks and projects
  • Serve as a point-of-contact for faculty who have any questions or suggestions related to their assessment needs
  • Assists in generating item analysis reports of post-exam statistics and communicates those findings to the faculty (course directors, phase directors, etc.)
  • Execute projects to review and assess the effectiveness of university programs
  • Maintain responsibility for oversight of institutional effectiveness data delivery calendar
  • Serve as subject matter expert on assessment and data tools utilized by the university
  • Support administrators in reviewing, interpreting and determining the implications of various measures of institutional effectiveness
  • Make post-exam adjustments indicated by the course directors and run updated reports as necessary
  • Attend all pre-course planning meetings to provide the support to create the necessary course assessment items
  • Supports the overall success of the Department of Assessment by performing all other duties as assigned
  • Associate Degree with advanced courses in computer applications preferred or Equivalent experience may substitute for education
  • Two years administrative/coordination related experience. One year experience supporting multiple individuals. Two years experience in higher education administration preferred
  • Excellent communication skills
  • Proficient in Microsoft applications, including comfort with Excel, Access, and question software databases
  • Must have excellent interpersonal skills, including the ability to understand, assess, and use appropriate and professional judgment
  • Effective use of diplomacy and tact essential
  • Demonstrated initiative in being proactive, anticipating needs and implementing effective action plans
  • Requires the ability to set priorities, meet deadlines, and perform assignments accurately
  • Excellent written, grammar and punctuation skills
  • Must have strong organizational skills, be flexible and able to adapt to changed priorities and effectively handle frequent interruptions
  • Effectively handle multiple projects and tasks simultaneously
  • Availability to monitor email on weekends and holidays
Equal Opportunity Employer

KCU is committed to promoting an equal employment opportunity workplace. Equal opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without discrimination on the basis of race, color, religion, sex, age, national origin, genetic information (GINA), physical or mental disability, pregnancy, sexual orientation, gender identity, marital status, familial status, ancestry, military and/or veteran status, and/or any other status protected by applicable Federal, state or local law.

Annual Security Report

KCU is committed to providing a safe campus for students, faculty, and staff. Our annual campus security report lists campus crimes and statistics for the campus and public areas around campus for the last three years, in accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act.

Thank you for your interest in a career at KCU!


Kansas City University

Kansas City has been home to KCU for more than 100 years. Now, KCU is proud to call Joplin, Missouri a second home. We’re constantly creating new programs such as the Clinical Psychology Doctoral program, an MS in biomedical science, specialized dual degrees and a Doctor of Dental Medicine degree. 

KCU has a long, rich history of osteopathic medicine. Founded in 1916 by George J. Conley, DO, KCU is the oldest medical school in Kansas City and the largest medical school in Missouri. 

Join KCU to become part of a progressive, diverse and inclusive community of which you can be proud, and leave a mark by making possible the education of future leaders in the health sciences.

It’s so much more than just a paycheck. It is more than our award-winning benefits, competitive compensation package and outstanding well-being program. The strength of our university is rooted in our talented group of people and our shared sense of purpose. We are a university founded on science and compassion that never stops working to ensure a future with both.

Nationally recognized benefits package to help ensure the health and well-being of you and your family.

  • Medical, Dental and Vision
  • FSA & HSA with Annual KCU Contribution
  • Voluntary Life and AD&D Insurance
  • Disability Insurance
  • Telehealth Services
  • Pharmacy Advocacy Program

And we always strive to DO good.

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