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Associate Director, Alumni & Friends Engagement

Clark University
Massachusetts, United States
Salary Commensurate with experience
Date posted
Jan 5, 2024

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Job Details

Company Description:

Founded in 1887, Clark was one of the first all-graduate institutions in the United States. Today the University is a highly-ranked, student-centered institution educating approximately 2,350 undergraduate and 1,150 graduate students to be imaginative and contributing citizens of the world and to advance the frontiers of knowledge and understanding through rigorous scholarship and creative effort. This commitment to scholarship and inquiry reflects the University's commitment to "challenge convention and change our world" and to address issues of critical importance to society. It is also reflected by Clark's many national and international distinctions, including recognition for its diversity and inclusion efforts, innovation, community engagement and impact, as a top green campus, and for having a distinguished geography and international development program. Clark has also been included in the groundbreaking Colleges that Change Lives guide since it was first published in 1996.

Clark is located in Worcester, Massachusetts, a dynamic, diverse city "on the rise." The second largest city in New England, Worcester is home to 11 institutions of higher learning and is increasingly recognized for its growing healthcare and biotechnology communities, its thriving cultural scene, and as a vibrant food hub.

Job Description:

Reporting to the Director of Alumni & Friends Engagement, the Associate Director of Alumni & Friends Engagement will serve as the primary liaison and volunteer manager for affinity groups, advise the Student Alumni Relations Committee, manage reunion classes, and provide general support for department initiatives.

 The position requires a tactful individual with a high level of initiative, exceptional customer service and volunteer management, strong organizational skills, and the ability to adapt to a dynamic and fast-paced environment.

Primary Responsibilities

  • Serve as the primary staff liaison and volunteer manager for the Clark GOLD (Graduate of the Last Decade) Council, Clark Black Alumni Association (CBAA), Clark LGBTQ+ Alumni Association (CLAA), and affinity-based groups that may form in the coming years. 
  • Develop a comprehensive annual plan for each group to achieve engagement growth through regional, virtual, and on-campus events.
  • Oversee the creation of communications to each affinity group including: GOLD Nuggets newsletter, event invitations, event follow-up and thank you, etc.
  • Assist the leaders of each affinity group in identifying emerging leadership, recruiting additional volunteers, and growing interest and membership.
  • Ensure that volunteers from each group are being provided with meaningful assignments, excellent customer service, and high-level communication.
  • Evaluate the Alumni & Friends Engagement team's readiness and ability to form new affinity groups when proposed.
  • Serve as an advisor to the Student Alumni Relations Committee (SARC); assist students with the design, implementation, and evaluation of mission-specific programming.
  • Collaborate with members of The Clark Fund team to encourage philanthropy among volunteers and those engaged with affinity groups.
  • Assist in the management of milestone reunion committees to support planning and outreach.
  • Other duties as assigned related to supporting department events and initiatives.



  • Bachelor's degree required.
  • 1-3 years of related experience and demonstrated success providing a high level of thoughtful customer service.
  • Demonstrated success in volunteer management and event planning.
  • Must be able to work independently to meet multiple time-sensitive deadlines.
  • Effectively steward confidential information to ensure sensitive data and donor information is handled with care.
  • Demonstrated good judgement.
  • Strong computer skills are required, including proficiency with Microsoft Office applications and Raiser's Edge or similar CRM technology.
  • Become familiar with Clark's academic and extracurricular programs its students, faculty, volunteers, alumni and others to help advance Clark's mission and values.
  • Occasional weekend and evening work is required and some travel may be necessary.

Additional Information:

As of June 1, 2023 Clark University no longer requires employees or students to be vaccinated against COVID-19. However, Clark urges all community members to follow CDC guidelines for COVID-19 vaccination, which recommend that everyone stay up to date with COVID-19 vaccines including booster doses. This is important for your own personal health as well as the health of our community.

Clark University embraces equal opportunity as a core value: we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. This commitment applies to every aspect of education, services, and employment policies and practices at Clark. Our commitment to diversity informs our efforts in recruitment, hiring and retention. All positions at Clark share in the responsibility for building a community that values diversity and the uniqueness of others by exhibiting integrity and respect in interacting with all members of the Clark community to create an atmosphere of fairness and belonging. We strongly encourage members from historically underrepresented communities, inclusive of all women, to apply.

Clark University offers a generous benefit package for full and, if applicable, part-time employees that include; paid time off, generous retirement plan, group health and dental insurance, life insurance, and tuition, along with use of many campus amenities. For a complete list of benefits for eligible employees visit here.

To review the Clark University Police Department Annual Security and Fire Safety Report visit here.

Application Instructions:

To be considered for this position, you must submit your credentials online. Create a Clark University Careers Account by clicking on the APPLY NOW button below. You will be able to upload the following documents, which are required for consideration:

  • Resume
  • Cover letter

See the FAQ for using our online system. Please contact us if you need assistance applying through this website.

Already have a Clark University Careers Account? Login to your account to add documents or update your account.

Review of applications will begin immediately and continue until the position is filled. Salary will be commensurate with skills and experience.

Applicants must be currently authorized to work in the United States for any employer.

A successful background check is required upon acceptance.

Apply Online


Clark University

Clark University was founded in 1887 as one of the first all-graduate institutions in the country. Today, Clark promotes a rigorous liberal arts curriculum within the context of a research experience that addresses challenges on a global scale.

We’re privately funded, coeducational, and nonsectarian, and we offer bachelor’s, master’s, certificate, and doctoral degree programs in a wide range of disciplines.

Clark University’s 72-acre, tree-filled campus is located in Worcester, Massachusetts, known as “the Heart of New England.” Our location in the center of the state makes us easily accessible from just about any point in New England, including Boston (one hour), Providence (45 minutes), and Portland, Maine (two hours). We’re also an easy 3-1/2-hour drive from New York City.

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