Skip to main content

This job has expired

Participant Services Specialist

SUNY Schenectady County Community College
New York, United States
Salary Not specified
Date posted
Jan 2, 2024

Company Description:

SUNY Schenectady County Community College (SUNY Schenectady) is one of the State University of New York's finest two-year colleges located in upstate New York's vibrant and growing Capital Region, with easy access to Boston, NYC, the Adirondack and Catskill Mountains, Montreal and scenic Hudson Valley, all of which are just a few hours away. SUNY Schenectady is a premier college that provides quality, comprehensive education for transfer, career, training and workforce development to a diverse population in a student centered environment. The College offers more than 50 transfer and career programs in science, aviation, culinary, music, and liberal arts, and serves more than 5,000 students. We take pride in being an urban campus with a small town feel.

SUNY Schenectady is dedicated to cultivating an environment that celebrates diversity, prioritizes inclusion, and insists on equitable access. Diversity, equity, and inclusion is central to our vision and mission; we know that to foster a sense of belonging and preserve connectedness, we must create and maintain working and learning spaces that welcome, respect, and appreciate difference. SUNY Schenectady provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law. We encourage applications from members of historically underrepresented groups, women, veterans, and persons with disabilities. 

Job Description:

SUNY Schenectady County Community College is seeking a full-time Participant Services Specialist. Under the direction of the Associate Executive Director of the Schenectady College and Career Outreach Center (SCCOC), the Participant Services Specialist (PSS) will provide employment and college information, advisement, outreach, referral, and placement services to center participants. This is an administrative staff (unrepresented), full-time, (12-month) position subject to annual appropriation of longstanding funds by New York State.

SUNY Schenectady County Community College administers SCCOC, while the center is overseen by the SUNY University Center for Academic and Workforce Development (UCAWD). UCAWD operates 10 Educational Opportunity Centers (EOCs) and two Outreach Centers across New York State that provide adult education, workforce development programs, and further support to underserved residents (not SUNY Schenectady students). SCCOC is located on the first floor of the Center City in Downtown Schenectady.


  • Perform case management tasks for participants, including the participant admission process, needs assessment, skill development, referral to supportive services, and follow up on participants' progress
  • Provide employment assistance with the preparation of cover letters and resumes, employment information, job seeking and job placement assistance
  • Assist in management of partnerships with local employers to connect participants with employment opportunities
  • Provide educational assistance with identifying program opportunities and application support
  • Travel to community agencies and organizations to conduct outreach and recruitment (i.e., facilitate presentations and workshops at various agencies; represent the Center at open houses, college and career fairs, etc.)
  • Maintain and update participants' case records in the SUNY UCAWD Banner Student Information database as required, as well as prepare and retain other records and documentation as necessary
  • Follow up with prospective participants and community agencies via phone calls, email, or written correspondence
  • Work as a team with the SCCOC staff in developing and implementing participant enrichment events (i.e., career and educational fairs, career and educational preparation workshops, field trips of colleges and worksites, programmatic opportunities etc.)
  • Support all aspects of training programs run with partners
  • Provide referrals as appropriate or requested (i.e., food insecurity, social services, domestic violence resources, housing, etc.)
  • Administer assessment testing; including TABE, for academic and/or training enrollments and referrals
  • Other duties as assigned by the Associate Executive Director of SCCOC


Minimum Qualifications:

  • Associate's degree or higher
  • Experience in a related professional or internship setting, or degree in a directly-related field, preferably working with underrepresented populations.
  • Strong and engaging communication and interpersonal skills.
  • Ability to employ strong time management skills.
  • Comfort with carrying out directions for independent work, as well as representing the center when working directly with participants and partner organizations

Preferred Qualifications:

  • Bachelor's Degree

Special Information:

  • VISA sponsorship is not available for this position.
  • Offers of employment will be conditional based on the successful completion of a background check and verification of official college transcripts.

Additional Information:

Salary: $50,000

At SUNY Schenectady, salary is only one aspect of your compensation package.

Benefits and perks: 

As a full-time team member here, you'll enjoy: 

  • Comprehensive health care coverage
  • Dental and vision coverage
  • A choice of retirement systems 
  • A deferred compensation program 
  • Professional development opportunities 
  • Two on-site childcare providers 
  • Discounted YMCA health club membership
  • Plus additional savings programs and perks!

Application Instructions:

Applications Due By: Applications accepted until position is filled.

If you need a disability-related accommodation to apply to this position, please contact the Human Resources Office at (518) 381-1218 or

Applicants must submit the following documents to be considered for this position:

  • Cover letter
  • Resume
  • Completed SUNY Schenectady Employment Application
  • References: Please provide three professional references which include name, title, and contact information


The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the College's crime statistics for the past three years; and the availability regarding the College's current campus security policies. SUNY Schenectady County Community College's Annual Security Report is available here.

SUNY Schenectady is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United Stated and to complete the required employment eligibility verification form upon hire.

Apply Online

Get job alerts

Create a job alert and receive personalized job recommendations straight to your inbox.

Create alert