Casual Employee - Tuition Counselor
Benedictine University is an inclusive academic community, inspired
by the Catholic intellectual tradition and Benedictine values. We
seek employees who will contribute to the advancement of our
mission by helping students shape lives of meaning and purpose as
engaged citizens who care for the Earth, welcome people of diverse
faiths and cultures, and promote the common good.
Primary Duties and Responsibilities:
Job Title: Casual Employee (Tuition Counselor)
Department: Administration and Finance
Reports to: Accounts Receivable Manager
Position Summary: Assists in the day-to-day activities related to
the Business Office and other administrative responsibilities.
Collects payments and assists with student account inquiries.
Handles all walk-in, front desk interaction, including phone and
email contact with students.
Essential Job Responsibilities:
1. Customer Service – answer phones and responds to emails for the
Business Office. Handles walk-in traffic to the office. Function as
a centralized resource to academic and administrative departmental
personnel regarding payment matters. Initiate communication and
collaborate with departments within the institution to provide
excellent customer service.
2. Administrative – responsible for all aspects of payment
processing, including petty cash reimbursements for faculty and
staff as well as processing department receipts for University
personnel. Open and close the cashier office. Balance cash drawer
and receipts at the end of shift. Prepare bank deposit.
3. General duties – posts charges/fees, as necessary. Assist with
office administrative tasks such as filing and maintaining
1. Provide backup to other Business Office staff as needed.
2. Other duties as assigned.
Education: High school graduate required. Bachelors degree
preferred or equivalent amount of experience.
Experience: Over 1 year up to 3 years.
Specific Skills: Customer service, data entry, organizational,
interpersonal, problem-solving, telephone presence, writing skills,
cash-handling experience, database management skills.
Specific Knowledge, Licenses, Certifications: : Personal Computer,
Microsoft Office, Ten-Key
Physical Requirements: While performing the duties of this job, the
employee is regularly required to talk or hear. The employee
frequently is required to stand; walk; use hands to touch, handle
or feel; and reach with hands and arms.
This position requires the ability to occasionally lift office
products and supplies, up to 20 pounds.
Use of computer screen, phone and customer service.
May require bending, or sitting for long periods of time. Specific
vision abilities required by this job include close vision,
distance vision, color vision, peripheral vision, depth perception
and ability to adjust focus.
Travel (If applicable): N/A
Supervisory Responsibility (if applicable): N/A
Working Conditions: Usual office environment
Benedictine University does not discriminate in its admissions or
educational policies, programs or activities; scholarship and loan
programs; athletic and other University administered programs or
employment practices on the basis of race, creed, color, national
origin, sex, sexual orientation, age, disability, military or
veteran status, marital status, citizenship, or any other
characteristic protected by applicable law. The laws applicable to
Benedictine University include constitutional and statutory
protections of the University's rights as a religiously sponsored
institution. This policy of equal employment opportunity applies to
all employment and personnel practices including, but not limited
to, recruiting, hiring, promotion, training and compensation.
In compliance with federal law, all persons hired will be required
to verify identity and eligibility to work in the United States and
to complete the required employment eligibility verification
document form upon hire. Per Gov. Pritzker’s Executive Order proof
of vaccination or weekly COVID-19 testing is required.
Benedictine University is an Equal Opportunity Employer.