Program Manager, Alumni Engagement and Outreach (Based in California)

As a member of the Alumni Association’s Alumni Engagement and Outreach team, the Program Manager, Alumni Engagement is responsible for the planning and implementation of strategies, programs and projects that increase alumni participation and engagement in the Western United States (Los Angeles, San Francisco, San Diego, Seattle and growth markets), and the Southeast (Florida, Atlanta, Texas and growth markets).    The Manager is responsible for: • Managing volunteers & alumni networks  • Creating, managing, and executing mass engagement events to engage alumni in the region • Facilitate and execute events in partnership with regional development officers to strengthen the pipeline and cultivate prospects in underserved geographic markets • Ensuring effective communication and quality alumni data • Meeting alumni one on one for visits • International alumni customer service • Cultivating relationships to build affinity to the University   This position is based in California and reports directly to the Senior Director of Alumni Engagement.   This position requires availability to work evenings and/or weekends. Some heavy lifting is required during events. 50% travel (plane, train, other) required.   Education (include licenses, certifications, etc.):
Bachelor’s degree.
 
Experience:
A minimum of 5 years professional experience working in alumni relations, event planning and execution, volunteer management, marketing, program development, admissions and/or relationship management capacity.

Strong experience with program budgeting, strategic planning, and marketing programs to increase participation. Demonstrated experience managing volunteers, working with committees and boards, and coordinating special events required.
Knowledge, Skills, and Abilities: 

• Demonstrated proficiency at multi-tasking. 
• Excellent written and oral communication skills. 
• Computer literacy, including Microsoft Office. 
• Strong organizational and interpersonal skills. 
• Ability to work collaboratively with a group of fund-raising professionals and program staff professionals, faculty and program staff. 
• Good understanding/appreciation of the values of a public high education institution and ability to articulate it to internal and external constituencies.