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Dining Services Supervisor

Brown University
Providence, Rhode Island, United States
Salary Not Specified
Date posted
Dec 6, 2023

Job Details

Founded in 1764, Brown is a leading institution for education, discovery, and global intellectual progress as well as one of the largest employers in Rhode Island. Working at Brown brings more than just a paycheck and generous benefits; it offers an opportunity to contribute to a greater good. Join us in supporting the pursuit of knowledge and individual growth that defines higher education and enriches our community.

Job Description:

If you’re seeking a position with great benefits, a competitive wage, and a fun atmosphere; the search ends here!

Major Responsibilities include:
  • Efficient, high-quality, well-managed operations which adhere to high standards; well-trained, motivated workforce.

  • Supervise the staff (defined as union, university students, temporary employee) throughout the Dining operation.

  • Assist manager in defining and adhering to labor needs and target hours.

  • Check staff in, designate work assignments, and replace vacant staff as needed.

  • Train, direct, coach, counsel and, when applicable, evaluate staff within assigned areas; assist in developing, and always strive to maintain high standards of quality, customer service, safety and sanitation.

  • Ensure adherence to state and federal food safety guidelines; provide leadership and act as a role model to all staff, consistently emphasizing the department's commitment to customer service.

  • Oversee cash and inventory control, and security of facilities.

  • Ensure security of safes, cash registers, food, equipment, vehicle(s) and facilities themselves

  • Assist in marketing and merchandising products and services.

  • Stay professionally current and keep up with industry trends; actively participate in department and University meetings and activities, and other relevant networking and educational opportunities;

  • Assist in supervising operation of Dining Units (residential 2 all you care to eat / 4 retail locations / convenience store / catering / faculty club)

  • Supervise units whose combined sales were approx. $30 million.

  • Supervise three categories of employees: union, student and temporary employees.

  • Supervise up to 50 employees in a unit at a time, while rotating among multiple, tasks and units

Education and Experience
  • Minimum two years of supervisory experience in a food service environment, and associate degree in HRI or a related discipline, or equivalent combination of education and professional experience.

  • Effective communication skills

  • Valid driver’s license and a clean recent driving record required.

  • Working knowledge of MS Word and Excel, Google platforms and experience with menu/inventory management system preferred

  • Experience with POS system

  • Culinary knowledge and/or experience

  • RI Food Safety Management License or Serv Safe equivalency; if not, candidate is required to obtain within one year of hire.

Job Competencies
  • Strong customer service orientation

  • Demonstrated high standards of quality and sanitation.

  • Ability to prioritize, problem-solve, and work independently.

  • Ability to effectively work with a team.

  • Sensitivity to a diverse population

  • Possess a willingness to promote a diverse and inclusive campus community.

Other information
  • Some Positions are Full time and others are 10-month position with 2 months off in the summer (mid-June to mid-August)

  • Schedule typically is 45-50 hours per week (five days) and includes late-night (i.e. ending at approx. 2:30 a.m.) and weekend shifts.

Physical Requirements
  • Requires ability to read.

  • Requires moving around campus.

  • Requires occasionally standing, sitting, walking; using hands to finger, handle, or feel objects, tools or controls; reaching with hands and arms; climbing stairs; hearing; talking.

  • Requires frequently moving about inside the office to access printer, files, and other materials/equipment.

  • Operates a computer and other office equipment.

  • Typically lift/carry/push/pull 20 to 50 pounds.

  • Frequently operates a computer and other office equipment such as a printer/copy machine.

  • Frequent moves about campus to various locations for operational needs.

  • While performing the duties of this job, the employee is required to stand; walk, sit; climb stairs; talk or hear.

  • Must lift or move products up to 50 pounds While performing the duties of this job, the employee is routinely required to stand for extended periods; walk; sit, bend; stoop, kneel, crouch, or crawl use hands to finger, handle, slice, dice, chop, or feel objects, knives, tools or controls on kitchen equipment; reach with hands and arms; climb stairs; smell, talk or hear.

  • Must occasionally lift or move products and supplies, up to 50 pounds.

  • Push and/or pull carts weighing up to 100 pounds.

  • Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.

  • Must consistently utilize all Personal Protective Equipment per Brown Dining Services guidelines.

  • Must wear a cut resistance glove whenever using a sharp or potentially sharp tool or instrument.

All offers of employment are contingent upon a criminal and education records check satisfactory to Brown University.

Recruiting Start Date:


Job Posting Title:

Dining Services Supervisor


Dining Services


Grade 9

Worker Type:


Worker Sub-Type:


Time Type:

Full time

Scheduled Weekly Hours:


Position Work Location:


Submission Guidelines:

Please note that in order to be considered an applicant for any staff position at Brown University you must submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions. Please include a cover letter and resume with each position application.

Still Have Questions?

If you have any questions you may contact .

EEO Statement:

Brown University is an E-Verify Employer.

As an EEO/AA employer , Brown University provides equal opportunity and prohibits discrimination, harassment and retaliation based upon a person’s race, color, religion, sex, age, national or ethnic origin, disability, veteran status, sexual orientation, gender identity, gender expression, or any other characteristic protected under applicable law, and caste, which is protected by our University policies.


Brown University

Founded in 1764, Brown is a nonprofit leading research university, home to world-renowned faculty, and also an innovative educational institution where the curiosity, creativity and intellectual joy of students drives academic excellence.

The spirit of the undergraduate Open Curriculum infuses every aspect of the University. Brown is a place where rigorous scholarship, complex problem-solving and service to the public good are defined by intense collaboration, intellectual discovery and working in ways that transcend traditional boundaries. As a private, nonprofit institution, the University advances its mission through support from a community invested in Brown's commitment to advance knowledge and make a positive difference locally and globally.

Brown is a leading research university, where stellar faculty and student researchers deploy deep content knowledge to generate new discoveries on those issues and many more. What sets their work apart? Collectively, Brown's researchers are driven by the idea that their work will have a positive impact in the world.

Brown students and faculty are tackling the nation’s opioid crisis. Planning the next Mars landing site. Uncovering the locations of ancient civilizations. Advising world leaders on new political models. Exploring new frontiers in multimedia arts. In each of their intellectual endeavors, our scholars and researchers are uncommonly driven by the belief that their work must — and will — have an impact in their communities, in society and the world.

We are a learning community grounded in a commitment of respect for the diversity of viewpoints that is fundamentally essential to intellectual discovery. We encourage the right of all individuals to express ideas and perspectives — and we embrace the value of vigorous debate in pursuit of knowledge.

Providence, Rhode Island — Brown's home for more than two and a half centuries — is a vibrant place to live, work and study, a stimulating hub for innovation, and a city rich in cultural diversity. 

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