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Director of Financial Aid

New Mexico Highlands University
Las Vegas, New Mexico, United States
Salary Not Specified
Date posted
Sep 7, 2021

Position Details

Position Information

Director of Financial Aid

Full Time/Part Time
Full Time

Job Type

Position Summary

This position is responsible for planning and directing all activities as they relate to student aid, maintaining the integrity of the federal programs adhering to regulations, and ensuring compliance.

Duties and Responsibilities

Direct the overall operations of the student financial aid program which provides financial assistance to students;
Oversee student financial aid activities at off-campus sites;
Design, establish and maintain an organizational structure and staffing to effectively accomplish the organization’s goals and objectives;
Recruit, employ, train, supervise and evaluate unit staff;
Develop and recommend policies for Financial Aid which support goals and policies of the institution and which ensure compliance with state and federal regulations;
Participate in university policy-making task forces which establish tuition policy and pricing determinations and consider other student financial matters;
Provide information and reports regarding financial aid to management, the community, and funding agencies;
Represent the university to various institutional divisions as well as externally to media, government agencies, funding agencies, students and their parents, and/or the general public;
Develop and manage annual budgets for the organization and performs periodic cost and productivity analysis;
Plan, develop, and implement strategies for generating resources and/or revenues for the department;
Provide direction in the purchase and development of the department’s hardware and software needs for processing all aspects of student applications;
Compiles verifies data, and submits reports to FISAP, NMDEAR report, and IPEDS ;
Perform other job-related duties as assigned.

Minimum Job Requirements

EDUCATION : Bachelor’s Degree in any field.
EXPERIENCE : Four (4) years of experience directly related to the duties above.

Preferred Qualifications

Master’s degree and Proficient in SCT Banner, MS Word, and MS Excel.

Special Conditions for Eligibility

Must be willing to work weekends, evenings, and odd hours as required.

Knowledge, Skills, and Abilities

Ability to analyze and solve problems.
Ability to communicate effectively, both orally and in writing.
Ability to present oneself with a professional presence and demeanor.
Ability to maintain confidential information and inquiries with discretion.
Ability to display keen attention to detail.
Ability to display a strong working knowledge in excel, word, and other basic computer functions.
Ability to maintain exceptional customer service and people skills.
Ability to establish and maintain effective working relationships with faculty, students, and staff.
Ability to establish and maintain effective working relationships and contact officials, students, organizations, and the general public.
Ability to supervise lower-level staff.

Physical Demands

Repetitive hand motions and prolonged use of a computer.
Must occasionally lift and/or move up to forty (40) pounds.
Sitting for extended periods of time.
Kneel, bend, reach and stoop.
Walking for extended periods of time.

Working Environment

Work is performed in a typical interior/office work environment.
Work with frequent interruptions.

Pay Rate
$78,790.40 - $112,116.80

Work Location/Campus Center
Las Vegas, NM Campus

EEO Statement

New Mexico Highlands University is an affirmative action, equal opportunity employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class. We are committed to the University values of diversity, accessibility, excellence, and responsiveness.

For disabled access or services call 505-454-3242 or email

Visit the link below for more information regarding affirmative action and equal opportunity:
Equal Employment Opportunity is THE LAW

Posting Detail Information

Posting Number

Open Date

Close Date

Open Until Filled

Special Instructions to Applicant

Quick Link
Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. Do you have a bachelor's degree?
    • Yes
    • No
  2. How many years of experience do you have in this type of position?
    • 0-1
    • 1-3
    • 3-5
    • 5-7
    • 7+
  3. Are you available to work in the evening (6 pm to 10 pm)?
    • Yes
    • No
  4. Are you available to work weekends?
    • Yes
    • No
  5. Please describe any previous experience you have working in a customer service enviornment

    (Open Ended Question)

  6. How many staff/interns/students have you supervised in past positions you have held?

    (Open Ended Question)

  7. Provide examples of how you handled difficult situations with those you have worked with.

    (Open Ended Question)

  8. Please describe the attributes that will make you a strong candidate for this position

    (Open Ended Question)

  9. Tell us how you maintain constant performance while under time and work load pressures.

    (Open Ended Question)

  10. Do you have experience in working with detailed budgets?
    • Yes
    • No
  11. Do you have a master's degree?
    • Yes
    • No
  12. Do you have a valid New Mexico Drivers' License?
    • Yes
    • No
  13. Briefly tell us about your experience in a leadership, management or supervisory role. How many people were your direct reports and how long were in this position?

    (Open Ended Question)

Documents Needed to Apply
Required Documents
  1. Resume
  2. Cover Letter/ Letter of Interest
  3. Unofficial Transcripts Conferring Required Degree
  4. List of Three Professional References with Name, Address and E-Mail
Optional Documents
  1. Letter(s) of Recommendation

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