This job has expired

Assistant Director of Advancement Operations

College of the Holy Cross
Massachusetts, United States
Salary Not Specified
Date posted
Dec 4, 2023

Job Details


Reporting to the Vice President for Advancement and joining a talented advancement team preparing for the College’s largest comprehensive campaign, the Assistant Director of Advancement Operations contributes strategies and leadership to help reach fundraising goals by managing an information, communications and intelligence infrastructure which supports the advancement division.

Responsibilities include operational management of implementation/progress, supervision and strategic leadership for the Advancement Services team. As a partner in the VP for Advancement office, the Assistant Director will be one of the leadership team members responsible for advancement reporting, data management, and analytics. In collaboration with other members of the division, the assistant director will focus on the ongoing success of advancement in its mission to maximize philanthropy for Holy Cross through operations strategies, data driven decision making, and efficient business processes.

Also, leads Advancement department oversight for budgets and policies. Key partner in the Vice President’s office to liaison with program leads across the division. Provides oversight for the Executive Assistant.

Major Areas of Responsibility
  • Supervise administrative functions and serve as liaison to program managers for organization and progress including reporting, counting, crediting and benchmarking
  • Partner with key administrative offices across campus to develop clear policies, procedures and practices that ensure the integrity of all fundraising activities at the College. Serve as primary contact between advancement and finance
  • Oversee the development and maintenance of division policies and procedures
  • Serve as department liaison to office of Human Resources, including oversight of job descriptions and professional development and Kronos management for the division
  • In partnership with the Vice President and senior program managers, develop goals and processes for monitoring progress and performance; assist in facilitating annual planning processes and retreats; communicate important initiatives and organizational directives and information
  • Build relationships with key leadership and promote communications within Advancement and forge partnerships across traditional department boundaries. Foster an atmosphere of open communication that builds trust across the organization
  • Serve as member of senior advancement team and participate in staff meetings and working groups as needed
  • Plan, support and staff Trustee related activities, including but not limited to board meetings, board retreats and other special board events. Work closely with the President’s office to support and coordinate overlapping responsibilities
  • Create the annual Board of Trustees directory that is shared with College leadership and all trustees
  • Provide administrative support to the Trustee committees of Institutional Advancement and Trusteeship, including preparation and distribution of notices, materials, agendas, monthly reports and meeting minutes
  • Serve as one of two main administrators for BoardEffect
  • Work effectively as a liaison between various departments/users to ensure that services, quality and costs are balanced
  • Prepare and maintain departmental salary and operational budgets in accordance with procedures and uphold accountability for operating within approved budget limits
  • Recruit, hire, train and manage Executive Assistant. Complete appropriate performance management program to ensure goals, objectives and expectations are communicated and completed in alignment with the overall College mission, division and department
  • Other duties as assigned
Minimum Qualifications
  • ● Bachelor’s Degree preferred or 5+ years of relevant experience
  • ● Minimum of at least 3 years of post-college experience, preferably in an educational/business environment, development setting or equivalent
  • ● Expert computer proficiency in these areas: Windows, Internet Explorer/Safari/Google
  • ● Chrome and Microsoft Office including Excel, Word and PowerPoint
  • ● Relational database management experience preferred
  • ● Experience in event planning and board management preferred
  • ● Proficient in the principles and methods of business correspondence and report preparation
  • ● Proficient editing and proofing capacity
  • ● Proficient in advanced record keeping methods
  • ● General understanding of methods of budget preparation and financial record keeping
  • ● Strong deductive reasoning skills
  • ● Experience as an independent self-starter
  • ● Experience managing confidential information
Additional Information:

This is a full time, exempt level position. The College is committed to providing competitive market pay for its employees. The College also offers a competitive benefits package for full-time staff, including:
  • 10% College contribution to the 403(b) Retirement Plan (1 year wait waiver available)
  • This position may be eligible for a hybrid work arrangement
  • Condensed summer 4-day work week
  • Tuition benefits
  • Wellness programs & ongoing Training and Development opportunities
  • Generous paid time off
The College is an Equal Employment Opportunity Employer and complies with all Federal and Massachusetts laws concerning Equal Opportunity and Affirmative Action in the workplace.

To review our Employee Benefit Options, please go to:


Please upload a resume (CV) and cover letter.

In your cover letter please address how your work might support the College's mission as a Jesuit, undergraduate liberal arts college (see ) and its core commitment to diversity and inclusion. Please provide examples of any past work that illuminate your commitments in these areas. For more information, please visit .

Review of applications will begin as received and continue until the position has been filled.


College of the Holy Cross

Founded in 1843 in Worcester, Massachusetts, the College of the Holy Cross is among the nation's leading liberal arts institutions. A highly selective, four-year, exclusively undergraduate college of 3,100 students, Holy Cross is renowned for offering a rigorous, personalized education in the Jesuit, Catholic tradition. Holy Cross highly values the unique skills, perspective, talents and passion that each employee contributes to its learning community. To work at The College is to accept an invitation to participate in the growth and development of all campus members, students, faculty and staff. The College's commitment to diversity is an important feature of the Holy Cross education. Informed by the presence of diverse interpretations of the human experience, Holy Cross is building a community marked by freedom, mutual respect, and civility. We seek others who support our values of diversity and inclusiveness. Job candidates of all diverse backgrounds who embrace the open and inclusive culture of Holy Cross are welcome and encouraged to apply.

Our home city of Worcester, Massachusetts offers cultural, professional and recreational opportunities for students of every interest — from the masterworks displayed in the Worcester Art Museum to the one-of-kind restaurants on Shrewsbury Street. And with the ski slopes of Vermont and New Hampshire, the stunning beaches of Rhode Island and Cape Cod, and the cities of Boston and Providence all within striking distance, there’s much to discover throughout this dynamic six-state region.

Get job alerts

Create a job alert and receive personalized job recommendations straight to your inbox.

Create alert