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Part-Time Staff: Computer Support Specialist (Pool)

Employer
Metropolitan Community College
Location
Kansas City, Missouri, United States
Salary
Salary Not Specified
Date posted
Dec 4, 2023

Job Details

Position Information

Position Information

Career Opportunity Number
23-011

Position Title
Part-Time Staff: Computer Support Specialist (Pool)

Location
MCC - Any Location

Class Category
Temporary Part-Time Staff

Job Open Date
12/04/2023

Job Close Date
06/30/2024

Open Until Filled
No

Position Summary

This is a POOL position. Application materials for this assignment is based on semester-by-semester needs due to increasing demand within the computer lab area.

Job Summary:
Provide assistance to community, students, and faculty in various computer lab(s).

Essential Functions:


Include but not limited to the following:
  • Opening/closing and securing computer lab area(s) during operating hours
  • Perform simple hardware and peripheral troubleshooting
  • Contact MCC -IT HelpDesk to request assistance, maintenance or troubleshooting of hardware (computer, printer etc.) and/or software.
  • Provide responsive customer service and maintain professionalism when assisting and facilitating learning for end users
  • Communicate clearly and effectively with end users
  • Documenting and forwarding questions and/or concerns to the appropriate parties
  • Assist with program communication pieces, as needed
  • Maintain computer lab e-mails, mail distribution and printer/copier machine(s) (e.g. fill paper trays, clear paper jams, replenish toner, etc.)
  • Assist in maintaining the inventory of all assigned equipment, supplies, software, and hardware
  • Maintain a clean (food/drink-free) quiet work area
  • Perform other related duties and responsibilities as assigned
Minimal Qualifications
  • High School Diploma/G.E.D.
  • Associate’s degree in a computer related field (Preferred)
  • One (1) year directly related work experience (Preferred)
To learn more about MCC’s Computer Labs please click here .

EOE /M/F/Vet/Disabled

Compensation
$15.00 per hour

Type of Part-time Job
Part Time Staff

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * What is the highest level of education you have as conferred through an official transcript?
    • Have not completed High School/GED
    • High School/GED
    • Associate's degree
    • Bachelor's degree
    • Master's degree
    • Doctorate degree
  2. * How much related experience of assigned program or laboratory support do you have, as supported by the employment history listed on your application?
    • None
    • Less than one year
    • Between 1 and 3 years
    • Between 3 and 5 years
    • Five or more years
  3. * How much administrative support, customer service, or related area do you have, as supported by the employment history listed on your application?
    • none
    • less than one year
    • between 1 and 2 years
    • between 2 and 3 years
    • between 3 and 4 years
    • between 4 and 5 years
    • five or more years
  4. * How did you learn about this position?
    • Academic Keys
    • Chronicle of Higher Education
    • Craigslist
    • Diverse Issues in Higher Education
    • Dos Mundos
    • Employee referral
    • Facebook
    • HigherEdJobs
    • Jobs.mo.gov
    • Indeed
    • Inside Higher Ed
    • Kansas City Call
    • Kansas City Globe
    • Kansas City Hispanic News
    • LinkedIn
    • MCC Website
    • Monster
    • Other Source
    • Twitter
Optional & Required Documents
Required Documents
  1. Cover Letter
  2. Resume
Optional Documents
  1. Transcript 01
  2. Transcript 02
  3. Transcript 03
  4. References
  5. Certification
  6. License
  7. Letter of Recommendation 01
  8. Letter of Recommendation 02
  9. Letter of Recommendation 03
  10. Other Document 01
  11. Other Document 02
  12. Other Document 03


Company

Metropolitan Community College Kansas City

Metropolitan Community College, founded in 1915 as the Kansas City Polytechnic Institute, is the oldest public institution of higher learning in Kansas City, MO. We are proud of our history as the first community college established in Missouri and one of the first colleges in the country to award an associate degree.

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