The Senior Director of Alumni Relations and Volunteer Engagement for
URMC Academic Programs is responsible for the strategic planning,
creation and implementation of a comprehensive alumni and student
engagement program that fosters strong and life-long relationships.
Constituents include alumni and students from the School of Medicine
and Dentistry (SMD), School of Nursing (SON) and Eastman Institute for
Oral Health (EIOH). This position reports to the Executive Director for
URMC Academic Programs and works collaboratively with colleagues in
the URMC Advancement Academic Programs, UR Advancement, and
leadership and administration in the three schools to maximize
engagement to build loyalty, institutional pride, and volunteer and
This role will involve some travel in support of various alumni events and
visits with specific alumni of the different schools to drive engagement
efforts and cultivate relationships. Additionally, the position will interact
with the Deans and Directors of the schools, senior administration and
Under the direction of the Executive Director, and with latitude for
independent judgment, actively works with alumni and students of the
School of Medicine, School of Nursing and Eastman Institute for Oral
Health. Responsibilities include but are not limited to:
Alumni Engagement and Giving 20%
• Through meetings, visits and events, engage with alumni
from SMD, SON and EIOH to further Go, Give, Help and
Connect engagement. This will include some regional and
• Work collaboratively with assigned gift officers on
potential volunteer engagement, donor stewardship and
• Partner with UR Alumni Relations and UR Annual Giving
and lead team to drive Go, Give, Help and Connect
annual engagement goals/metrics. Reports monthly on
Academic Program team progress related to Go, Give,
Help and Connect.
• In collaboration with the UR Annual Fund team led by the
Assistant Director partner on the annual giving and
reunion giving program to increase giving and
participation, demonstrate impact and stewardship.
Volunteer Management and Engagement 20%
• Oversee the creation and management of alumni councils
and other boards and committees to further enhance the
alumni and student experience. This includes
responsibilities such as council communications, new
member onboarding, membership recruitment,
appreciation/stewardship, engagement goals/activities
and meeting support in partnership with alumni relation
• Oversees the SMD Women in Medicine committee and
the SMD reunion committees and serves as the lead for
the 50th with the support of the Associate and Assistant
• In partnership with UR Alumni Relations and the
Associate Director and Assistant Directors develop and
execute a plan to increase membership to the online and
networking and mentoring community, the Meliora
Collective and the Meliora Collective Mentorship program.
Alumni and Student Relations Programming and Events
• In collaboration with UR Advancement colleagues,
develop and implement strategic programs that foster
strong relations, goodwill and philanthropy with alumni
and students from EIOH, SON, and SMD. A special focus
on regional and affinity networks.
• Oversee the Meliora Weekend program planning and
event execution for Academic Programs in partnership
with the Associate Director and Assistant Directors.
Partners with the team to set and exceed attendance and
giving participation goals with the help of reunion
volunteers and the team.
• Oversee the student and new alumni engagement
programs (0-15 years out) for SMD, SON and EIOH led
by the Assistant Director in partnership with student
services. Develop innovative programs that build
institutional pride amongst the student population.
Educate graduating students about alumni benefits and
engage them in programs.
• Recommends and implements value-added services for
SMD, SON and EIOH alumni, such as alumni online
communities and class notes, enhancements and
maintenance of the alumni web pages and social media
and broadcast emails. Works closely with UR Alumni
Relations and UR Marketing/Communications.
• Maintains overall responsibility for SMD, SON and EIOH
awards process, coordinating with alumni, and colleagues
in URMC Advancement, Stewardship and
Communications in strong partnership with alumni
relations colleagues who provide support.
• Troubleshoots alumni issues, responds to alumni inquiries
and prepares correspondence to alumni partnering with
the Associate Director and Assistant Directors. Oversees
Class Notes for SMD, SON and EIOH led by the Program
• In collaboration with UR Advancement colleagues (Annual
Fund, Reunion Giving, UR Alumni Relations, Special
Events, Communications, etc.), oversee the leadership
and vision of events, including the engagement and
programming and how they work together to enhance the
alumni and student experience in the overall program
such as Day of Giving, Day of Gratitude, and I Heart
SMD, SON and EIOH Day.
• Represents the University, Medical Center, EIOH, SON,
and SMD at events as needed.
Management and Planning 25%
• Create and implement an annual plan that promotes
alumni engagement and financial support through creative
programming and thoughtful event strategies that
reinforce priorities and goals of SMD, SON, and EIOH.
Submit for approval by the Executive Director.
• Oversee day-to-day activities of the URMC Advancement
Academic Programs Alumni Relations including hands on
project management, staff supervision and hiring,
performance appraisals, and make recommendations on
staffing structure and promotions. This role will directly
oversee an Associate Director and two Assistant
• Utilize print and electronic media to keep alumni abreast
of SON, SMD, and EIOH news and to feature
accomplishments of alumni, faculty, and students.
Coordinate closely with Executive Director, Assistant
Director, UR Advancement Communications, and URMC
Public Relations to assure a unified and concerted
outreach to alumni. Responsible for managing the review
process and copy editing of all Academic Programs
communications working closely with the Associate
Director and Assistant Directors.
• In partnership with marketing/communications, plan an
alumni communication strategy that incorporates
institutional messaging and priorities to constituency
programs in support of engagement and fundraising
goals. Supervise the Assistant Director's role which
includes liaison responsibilities to the annual funds
involving appeals and stewardship and engagement
Other Duties 5%
• Maintain a broad knowledge of key medical center areas of
importance to the engagement of alumni.
• Additional responsibilities as assigned by the Executive
Director for URMC Academic Programs.
The Senior Director for Alumni Relations must have a Bachelor's degree,
master's degree preferred, at least 10 years of development/alumni
relations experience at a university or college or applicable work
experience, supervisory experience and experience working with
volunteers/boards. Familiarity with academic medical center's
administration is a plus. This role will involve some travel, evening and
Other attributes needed are strong leadership and team building skills,
excellent communication and organizational skills; commitment to the
Meliora spirit of ever better and the University and URMC missions and
values; strong supervisory skills; ability to collaborate and manage
multiple projects; work effectively with volunteers, faculty, alumni, and
friends; and the enthusiasm to represent URMC Academic Programs
effectively to alumni and other constituents. The ability to adjust to
changing priorities and challenges in a fast-paced environment, with a
positive, can-do attitude is key. Advanced computer skills working in
Microsoft Office is required.
The University of Rochester is committed to fostering, cultivating, and
preserving a culture of equity, diversity, and inclusion to advance the
University's mission to Learn, Discover, Heal, Create – and Make the
World Ever Better. In support of our values and those of our society, the
University is committed to not discriminating on the basis of age, color,
disability, ethnicity, gender identity or expression, genetic information,
marital status, military/veteran status, national origin, race,
religion/creed, sex, sexual orientation, citizenship status, or any other
status protected by law. This commitment extends to the administration
of our policies, admissions, employment, access, and recruitment of
candidates from underrepresented populations, veterans, and persons
with disabilities consistent with these values and government contractor
Affirmative Action obligations.
Pay Range: $ 75,000 - $160,800 Annually