Director, Human Resources Operations and Compliance
(Administrator II), Human Resouces Division
California State University, San Bernardino
MPP, Administrative, At-Will, Full Time, On-site
(work in-person at business location) Job
The Director of Human Resources (HR) Operations and Compliance will
be an integral, strategic leader and thought partner, driving,
implementing, and organizing CSUSB's human resource systems and
operations. The Director plans, supervises and directs the Human
Resources (HR) Operations department and staff. The Director of HR
Operations and Compliance will report to the Executive Director of
Human Resources and will ensure the integrity and effectiveness of
CSUSB's operations, special projects, human resources information
systems, and compliance.
Major duties and responsibilities
- Drive internal processes to ensure compliance with all
reporting and auditing requirements.
- Partners with functional SMEs and stakeholders to identify and
develop organization design, processes, and metrics that will
enhance HR service delivery quality and efficiency.
- Maintain in-depth knowledge of legal and compliance
requirements related to day-to-day management of employees,
reducing legal risk, and ensuring regulatory compliance.
- Maintain responsibility for compliance with federal, state, and
local legislation pertaining to all personnel matters.
- Ensure CSUSB is adhering to the Chancellor's office mandates
- Annually review and make recommendations to the leadership team
for improvements of Human Resources policies, procedures, and
- Lead and conduct on-going audits to identify strengths and
areas of needed improvement ensuring compliance.
- Lead the process for developing and updating organizational
policies, including review, implementation, communication,
training, and interpretation.
- Work closely with CSUSB and the Chancellor's office auditors to
ensure we are adhering to and responding to audit requests in a
- Manage external consultant and vendor relationships, related to
HR and compliance needs.
- Human Resource Information Systems.
- Monitor federal and state regulatory changes and their impact
on HRIS systems.
- Work closely with HR Directors to ensure compliance with all
Human Resources Operations
- Human Resources Operations Department oversight.
- Human Resources Division Budget coordination and
- Develops and oversees internal systems and processes to ensure
HR Operations strategies, activities, and logistics run efficiently
- Performs comprehensive ongoing data analysis and assessment
related to all aspects of HR operations for the VP of HR and the
- Benchmark against HR best practices and implement innovation
and continuous improvement in support of a dynamic, evolving
- Directs and oversees:
- Employee Recognition programs and events.
- HR Division Professional Development.
- HR Division events, including HR Staff Retreats.
- Human Resources Communications.
- Evaluate internal processes and make recommendations for
- Provides monthly progress reports and annual reports.
- Oversee Specials Projects for the HR Division
- Directs the work of the HR Special Projects Coordinator.
- Oversee HR Division website updates and enhancements.
- Coordinate and develop business guides for all processes in
Minimum Qualifications: Required Education and
- Perform all other job-related duties as assigned.
- Minimum of a bachelor's degree in human resources or similar
- Five years of combined experience in core HR Operations
functions, including policy management/enforcement, compliance and
- 5 - 7 years of Human Resources experience.
- 3 years of experience in a manager role or higher with direct
- 3+ years of experience working with a HRIS system.
- Policy writing experience.
- Ability to lead multiple teams and multiple cross-functional
- Project management skills and the ability to drive stakeholders
to deliver exceptional results on schedule, even with tight
deadlines or quick turnaround times.
- Analytically minded, possess close attention to detail, and
take a data-driven problem-solving approach.
Compensation and Benefits:
- Master's degree in human resources. Experience in a higher
education and/or public agency setting.
- Human Resources Certification
- Ability to work independently function at a high level as a
member of diverse project teams.
- Ability to plan, organize and prioritize multiple tasks
simultaneously, completing assignments on-time and with
- Understands importance of process controls and compliance
- Applies best practices and progressive concepts to
- Proven project management experience preferred.
Anticipated Hiring Range: $4,583 - $11,054 per month
Classification Salary Range: $4,583 - $14,713 per month
The CSU system provides a comprehensive benefit package that
includes medical, dental and vision plans, membership in the
California Public Employees Retirement System (CalPERS), sick and
vacation time, and 14 paid holidays a year. Eligible employees are
also able to participate in the fee waiver education program. A
summary of benefit information can be found
Work status: Full-time/Exempt/At-Will
Academic year schedule: Monday through Friday (8:00 am - 5:00 pm),
Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some
This is a full-time management (MPP) position. MPP employees serve
at the pleasure of the campus President. MPPs do not serve a
probationary period and never receive permanent status.
First considerations will be given to candidates who apply by on
Monday, August 13, 2023 and will continue until the position is
filled; however, the position may close when an adequate number of
qualified applications are received.
As of January 1, 2022, the CSU Out-of-State Employment Policy
prohibits the hiring of employees to perform CSU-related work
outside the state of California.
California State University, San Bernardino in not a sponsoring
agency for staff or management positions (i.e. H1-B Visas).
Conditions of Employment
Satisfactory completion of a background check (including a criminal
records check) is required for employment. CSU will make a
conditional offer of employment, which may be rescinded if the
background check reveals disqualifying information, and/or it is
discovered that the candidate knowingly withheld or falsified
information. Failure to satisfactorily complete the background
check may affect the continued employment of a current CSU employee
who was conditionally offered the position.
The person holding this position is considered a `mandated
reporter' under the California Child Abuse and Neglect Reporting
Act and is required to comply with the requirements set forth in
CSU Executive Order 1083 as a condition of employment.
CSUSB hires only individuals lawfully authorized to work in the
United States. In compliance with federal law, all persons hired
will be required to verify identity and eligibility to work in the
United States and to complete the required employment eligibility
verification form upon hire. See Form I-9 Acceptable Documents at
Statement of Commitment to Diversity
In our commitment to the furthering of knowledge and fulfilling our
educational mission, California State University, San Bernardino
seeks a campus climate that welcomes, celebrates, and promotes
respect for the entire variety of human experience. We welcome
people from all backgrounds, and we seek to include knowledge and
values from many cultures in the curriculum and extra-curricular
life of the campus community. We will create, promote, and maintain
activities and programs that further our understanding of
individual and group diversity. We will also develop and
communicate policies and promote values that discourage intolerance
California State University, San Bernardino is proud to be an
Affirmative Action/Equal Opportunity Employer. We recruit, hire,
train, and administer all personnel actions without regard to race,
ethnicity, religion, color, caste, national origin, ancestry, age,
sex, gender, gender identity, gender expression, sexual
orientation, socioeconomic status, genetic information, medical
condition, disability, marital status, protected military or
veteran status, or any other status protected by applicable law.
This position adheres to CSU policies against Sex Discrimination,
Sexual Harassment, and Sexual Violence, including Domestic
Violence, Dating Violence, and Stalking. This requires completion
of Sexual Violence Prevention Training within 6 months of assuming
employment and on a two-year basis thereafter. (Executive Order
1096) For more information about Diversity & Inclusion at
CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion
We provide reasonable accommodations to applicants and employees
with disabilities. Applicants with questions about access or
requiring a reasonable accommodation for any part of the
application or hiring process should contact Nora Jean Fernandez,
ADA Manager at Nora.Fernandez@csusb.edu
CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/
In compliance with state and federal crime awareness and campus
security legislation, including The Jeanne Clery Disclosure of
Campus Security Policy and Crime Statistics Act, California
Education Code section 67380, and the Higher Education Opportunity
Act (HEOA), the Cal State San Bernardino Annual Security and Fire
Safety Report is available at: https://www.csusb.edu/clery-act
To view full description and to apply, visit: https://www.csusb.edu