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Access Services Assistant

University of Oregon
Oregon, United States
Salary Not specified
Start date
Dec 4, 2023

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Access Services Assistant

Job no: 533023

Work type: Classified Staff

Location: Eugene, OR

Categories: Library, Student Life/Services

Department: Library
Classification: Library Technician 2
Appointment Type and Duration: Regular, Ongoing
Salary: $16.19 - $23.69 per hour
FTE: 1.0

Review of Applications Begins

Position closes December 31, 2023

Special Instructions to Applicants

To ensure consideration for the position, please include with your online application:
1. a cover letter stating your interest and how you meet the qualifications for the position, and
2. a current resume which includes dates of employment

Department Summary

The University of Oregon Libraries is an essential partner in the University's educational, research, and public service mission. Our purpose is to actively support the student learning experience, enable the creation and stewardship of knowledge, and contribute to advancements in teaching, research, scholarship, and public service. With a focus on equity in service, we strive to create a powerful learning community and a welcoming space where all library patrons can access the information necessary to achieve their personal and professional goals.

About Research, Instruction, and Access Services
The Research, Instruction, and Access Services Division (RIAS) supports UO students and faculty by building and delivering relevant collections and services; facilitating access to local and remotely held library resources; implementing and participating in innovative outreach and engagement activities; providing online and face-to-face information and data literacy instruction; and promoting access to affordable course materials. RIAS encompasses six major service areas: Access Services, Data Services, E-learning and Open Education Resources, Research and Instructional Services, Undergraduate Engagement, and five Branch Libraries. This position has various assignments that span across the Access Services Department and Data Services Department.

Position Summary

UO Libraries is seeking a motivated, customer-focused, and technology adept individual to join the Research, Instruction, and Access Services Division. This Library Technician 2 position provides public service at the Knight Library Checkout & Reserves Desk; assists departmental management in the training and oversight of Library Technician 1 (LT1) employees and student assistants; and communicates with patrons, colleagues, and business partners via email, telephone, video conferencing, and face-to-face.

Work schedule for Library Technician 2:

Fall, Winter, & Spring Academic Terms Weeks 1-9:
Sunday - Thursday 3:30 PM - 12:30 AM

Fall, Winter, & Spring Academic Terms Weeks 10-11:
Sunday - Thursday 5:30 PM - 2:30 AM

Monday - Friday 10:30 AM - 7:30 PM

Summer Academic Terms Weeks 1-8:
Sunday - Thursday 11:30 PM - 8:30 PM

Knight Library building hours and employee schedule are subject to change.

Minimum Requirements

  • 2 years of current library experience (within the last 5 years); OR,
  • Associates degree (or equivalent 72 quarter hours or 48 semester hours), and 1 year of current experience; OR,
  • An equivalent combination of current library experience, training and/or education in related fields;
  • AND, proficiency in multiple library specific computer applications (e.g., integrated library systems, database applications, institutional repository; content management systems).

    Professional Competencies

  • Ability to consistently provide professional and user-focused customer service.
  • Ability to communicate effectively with library patrons, colleagues, and business partners.
  • Ability to complete tasks that require extreme detail and precision.
  • Ability to work independently and as a team member to balance workloads and meet deadlines.
  • Ability to troubleshoot technological, procedural, and other types of problems.
  • Ability to remain current in, interpret, determine compliance with, and enforce policies, procedures, guidelines, and regulations in a rapidly changing environment.
  • Ability to work within and foster a diverse work environment.

    Preferred Qualifications

  • Experience providing public service in a busy environment.
  • Experience supervising, overseeing, or leading the work of colleagues or volunteers.

    FLSA Exempt: No

    All offers of employment are contingent upon successful completion of a background inquiry.

    This is a classified position represented by the SEIU Local 503, Oregon Public Employees Union.

    The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit

    The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply, and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at or 541-346-5112.

    UO prohibits discrimination on the basis of race, color, sex, national or ethnic origin, age, religion, marital status, disability, veteran status, sexual orientation, gender identity, and gender expression in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Title IX Coordinator, Office of Civil Rights Compliance, or to the Office for Civil Rights. Contact information, related policies, and complaint procedures are listed on the statement of non-discrimination.

    In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at

    To apply, visit


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