Suffolk University seeks a
qualified nursing professional with experience in medical records,
immunization compliance, or other administrative responsibilities
in a healthcare setting to join our busy and dynamic Health
Services team within the integrated Counseling, Health &
Wellness (CHW) department. Reporting to the Director of Medical
Operations, the Immunization Compliance Coordinator is responsible
for implementing CHWs immunization compliance activity related to
both Massachusetts and Suffolk mandated vaccines for students. This
work includes processing student submission of immunization
documentation, maintaining accurate immunization records in CHWs
electronic health system, communication and collaboration with
campus partners, students, and families, and active implementation
of compliance activities as directed by CHW and University
This position is an exciting
opportunity to join a committed group of medical and mental health
practitioners who provide holistic care to Suffolks diverse
population of undergraduate and graduate students. This position
offers the opportunity to work closely with specific populations
such as international students with specific vaccine-related needs
and questions. In addition, while this position focuses on
immunization compliance, all staff have opportunities to
participate in health promotion efforts across the breadth of
health topics important to college students. Suffolk University
offers a generous benefit package and a collegial and supportive
working environment. This position is expected work on-site 5 days
per week during the academic year; some occasional after-hours work
is expected to participate in required compliance activity on
Successful candidates will bring an
interest in administrative work within a healthcare setting, strong
detail-orientation, excellent communication and collaboration
skills, commitment to working with diverse populations, and an
awareness of healthcare disparities and willingness to address how
healthcare environments can best meet cultural or other
identity-based concerns among students. CHW is committed to
providing culturally responsive services to the diverse population
students at Suffolk University, including in our immunization
compliance efforts. For this reason, all CHW staff members
participate in ongoing professional development related to
diversity and inclusion.
Monitor and keep current with immunization compliance requirements
regarding COVID and other immunizations required by Suffolk and/or
the Commonwealth of Massachusetts.
Collaborate with the Director of Medical Operations and the CHW
Director in updating communications regarding immunization
requirements, including the CHW webpages, admissions and
orientation communications, letters to individual students, and
social media or other promotional materials.
Collaborate with the CHW Director and/or Director of Medical
Operations regarding religious and medical exemption forms and
verification of exemptions.
Monitor and collaborate with the CHW Healthcare Data and Systems
Specialist regarding our Electronic Health Record data management
Collaborate with the CHW healthcare Data and Systems Specialist in
configuration of the Electronic Health Record workflow for
verification of immunization history, processing of automated MIIS
data to address both Massachusetts and Suffolk required
vaccinations, including COVID. Train administrative staff to assist
with this process as needed.
Collaborate with the Healthcare Data and Systems Specialist
regarding routine data reporting related to compliance (vaccination
rates, unknowns, exemption counts)
Collaborate with Director of Medical Operations in developing
relationships with specific student populations (International
Students, Residential Students) in order to facilitate compliance
In collaboration with the CHW Director and the Director of Medical
Operations, establish compliance timelines and production timelines
for data related to compliance activities impacting students
(registration holds, etc). Work collaboratively with other Suffolk
departments (Registrars office, RAM Card, etc) to facilitate
accurate compliance activity.
Establish protocols and engage in communication with students,
parents, or families regarding immunization compliance status,
working collaboratively with CHW leadership, administrative
coordinators, and others to provide timely and accurate
Ability to occasionally engage in after-hours work related to
immunization compliance activity during Suffolk Orientation and
Move-in dates to facilitate communication with students and
Infectious Disease Response
Assist with compliance activities related to vaccination, testing,
and other protocols.
Staff test-sites and vaccine/booster clinics when needed.
Provide other clinical or administrative assistance, consistent
with licensure, as needed.
Direct Patient Care
Provide assistance with vaccine administration or other clinical
functions when needed in the medical clinic consistent with
Other administrative duties as assigned by the CHW Director or
Director of Medical Operations.
Provision of occasional coverage for Administrative Coordinators
working at the front desk (phone calls, checking students in for
visits, answering emails).
Minimum Associates Degree in nursing (LPN). Bachelors degree in
nursing (RN) or degree in public health, social work, or other
related field preferred.
High attention to detail and accuracy.
Experience using an electronic health record. Knowledge of software
including MS Word, Excel, Powerpoint, and Microsoft Teams. Comfort
with learning and operating new software.
Strong interpersonal communication skills and customer service
Ability to work effectively as a team member within a fast-paced,
collaborative and supportive environment.
Demonstrated experience with clinical data and reporting, including
experience with medical records or other large-scale data
Other experience in higher education.
Experience working with a diverse populations and/or in diverse
work environments. Values diversity and able to work with
individuals from a wide variety of identities, backgrounds, and