Community Health Worker
The University of Pennsylvania, the largest private employer in
Philadelphia, is a world-renowned leader in education, research,
and innovation. This historic, Ivy League school consistently ranks
among the top 10 universities in the annual U.S. News & World
Report survey. Penn has 12 highly-regarded schools that provide
opportunities for undergraduate, graduate and continuing education,
all influenced by Penn's distinctive interdisciplinary approach to
scholarship and learning. As an employer Penn has been ranked
nationally on many occasions with the most recent award from Forbes
who named Penn one of America's Best Large Employers in 2023.
Penn offers a unique working environment within the city of
Philadelphia. The University is situated on a beautiful urban
campus, with easy access to a range of educational, cultural, and
recreational activities. With its historical significance and
landmarks, lively cultural offerings, and wide variety of
atmospheres, Philadelphia is the perfect place to call home for
work and play.
The University offers a competitive benefits package that includes
excellent healthcare and tuition benefits for employees and their
families, generous retirement benefits, a wide variety of
professional development opportunities, supportive work and family
benefits, a wealth of health and wellness programs and resources,
and much more.
Posted Job Title
Community Health Worker
Job Profile Title
Clinical Research Assistant A
Job Description Summary
Plan, direct, or coordinate clinical research projects. Direct the
activities of workers engaged in clinical research projects to
ensure compliance with protocols and overall clinical objectives.
May evaluate and analyze clinical data. Responsible to assist with
study coordination and recruitment for investigator-initiated
studies, multi-center research studies, and patient-oriented
clinical and translational research projects within a specific
division. Works directly with study physicians, research
coordinators, project managers, and other research staff. Performs
screening visits, consenting of participants, processing and
shipping of labs, entering data into databases, and escorting
participants to other testing/procedure areas. Help advance the
research mission of the Division and University.
- Complete trainings in community health workers (CHW) and
research to guarantee appropriate skills in program
- Follow CHW proposed intervention manual activities: conduct
in-person, virtual, and telephone call sessions to get to know
patients, identify support services, and collect and input
- Work with the clinical team to support attendance to medical
appointments and treatment adherence.
- Meet patients outside of normal business hours, as needed,
responding to calls by the end of the next day.
- Participate in ongoing training and supervision and keep
supervisors informed of any problems that arise.
- Comply with all program protocols, including those regarding
confidentiality of patient information.
- Perform standard office duties, such as answering phones,
scheduling and coordinating study visits, necessary testing, and
meetings; screening and triaging requests; managing correspondence,
organizing office and research supplies, submitting purchasing
orders, maintaining files and records (both paper and electronic),
scanning, archiving, de-identifying subject records
- Responsible for preparing charts and binders for study visits,
to include but not limited to making copies, accessing databases,
creating documents. Sending out study patient packets that include
the questionnaires, documents and study materials needed for that
- Completing documentation and data entry for each call. Research
data entry. Maintain and update study databases. Obtain records and
any other material required to complete case report forms and
comply with protocols.
- Sort, review, screen and distribute incoming and outgoing
e-mail; prepare, compose and ensure timely responses to a variety
of routine written inquiries. Answer calls on a daily basis and
- Scheduling appointments for patients for study visits and with
other divisions and/or service centers as required by the protocol.
Arranging transportation to and from study visits
- Prepare patient and healthcare provider reports after study
visits on a monthly basis. Maintain an electronic copy of these
- Schedule subjects for appointments, procedures, or inpatient
stays as required by study protocol
- Perform specific protocol procedures such as interviewing
subjects, taking vital signs, and performing
- Assess eligibility of potential subjects through methods such
as screening interviews, reviews of medical records, or discussions
with physicians and nurses.
- Prepare study-related documentation, such as protocol
worksheets, procedural manuals, adverse event reports,
institutional review board documents, or progress reports.
- Other duties and responsibilities as assigned
- High School Grad/GE Degree and 1 to 2 years of experience or
equivalent combination of education and experience is
Clinical Research Assistant B
- All the responsibilities of CRA_A
- Inform patients or caregivers about study aspects and outcomes
to be expected.
- Collect data (physiological, paper and pencil measures, dietary
recalls, and computerized laboratory tasks) per study
- ,Report the progress of study participants per established
Job Location - City, State
- High School Grad/GE Degree and 3 to 4 years of experience or
equivalent combination of education and experience is
Department / School
Perelman School of Medicine
$16.60 - $20.00 Hourly Rate
Salary offers are made based on the candidate's qualifications,
experience, skills, and education as they directly relate to the
requirements of the position, as well as internal and market
factors and grade profile.
Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis
of race, color, sex, sexual orientation, gender identity, religion,
creed, national or ethnic origin, citizenship status, age,
disability, veteran status, or any other legally protected
Background check required after a conditional job offer is made.
Consideration of the background check will be tailored to the
requirements of the job.
- Health, Life, and Flexible Spending Accounts: Penn
offers comprehensive medical, prescription, behavioral health,
dental, vision, and life insurance benefits to protect you and your
family's health and welfare. You can also use flexible spending
accounts to pay for eligible health care and dependent care
expenses with pre-tax dollars.
- Tuition: Take advantage of Penn's exceptional tuition
benefits. You, your spouse, and your dependent children can get
tuition assistance here at Penn. Your dependent children are also
eligible for tuition assistance at other institutions.
- Retirement: Penn offers generous retirement plans to
help you save for your future. Penn's Basic, Matching, and
Supplemental retirement plans allow you to save for retirement on a
pre-tax or Roth basis. Choose from a wide variety of investment
options through TIAA and Vanguard.
- Time Away from Work: Penn provides you with a
substantial amount of time away from work during the course of the
year. This allows you to relax, take vacations, attend to personal
affairs, recover from illness or injury, spend time with
family—whatever your personal needs may be.
- Long-Term Care Insurance: In partnership with Genworth
Financial, Penn offers faculty and staff (and your eligible family
members) long-term care insurance to help you cover some of the
costs of long-term care services received at home, in the community
or in a nursing facility. If you apply when you're newly hired, you
won't have to provide proof of good health or be subject to
underwriting requirements. Eligible family members must always
provide proof of good health and are subject to
- Wellness and Work-life Resources: Penn is committed to
supporting our faculty and staff as they balance the competing
demands of work and personal life. That's why we offer a wide
variety of programs and resources to help you care for your health,
your family, and your work-life balance.
- Professional and Personal Development: Penn provides an
array of resources to help you advance yourself personally and
- University Resources: As a member of the Penn community,
you have access to a wide range of University resources as well as
cultural and recreational activities. Take advantage of the
University's libraries and athletic facilities, or visit our
arboretum and art galleries. There's always something going on at
Penn, whether it's a new exhibit at the Penn Museum, the latest
music or theater presentation at the Annenberg Center, or the Penn
Relays at Franklin Field to name just a few examples. As a member
of the Penn community, you're right in the middle of the
excitement—and you and your family can enjoy many of these
activities for free.
- Discounts and Special Services: From arts and
entertainment to transportation and mortgages, you'll find great
deals for University faculty and staff. Not only do Penn arts and
cultural centers and museums offer free and discounted admission
and memberships to faculty and staff. You can also enjoy
substantial savings on other goods and services such as new cars
from Ford and General Motors, cellular phone service plans, movie
tickets, and admission to theme parks.
- Flexible Work Hours: Flexible work options offer
creative approaches for completing work while promoting balance
between work and personal commitments. These approaches involve use
of non-traditional work hours, locations, and/or job
- Penn Home Ownership Services: Penn offers a forgivable
loan for eligible employees interested in buying a home or
currently residing in West Philadelphia, which can be used for
closing costs or home improvements.
- Adoption Assistance: Penn will reimburse eligible
employees on qualified expenses in connection with the legal
adoption of an eligible child, such as travel or court fees, for up
to two adoptions in your household.
To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay
To apply, visit https://wd1.myworkdaysite.com/en-US/recruiting/upenn/careers-at-penn/job/Perelman-Center-for-Adv-Medicine/Community-Health-Worker_JR00082517-1