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Administrative Support Coordinator - Department of Education and Leadership

California State University, Monterey Bay
California, United States
Salary Not specified
Date posted
Dec 1, 2023

Administrative Support Coordinator - Department of Education and Leadership

Job no: 534259
Work type: Staff
Location: Monterey Bay
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Probationary, Full Time

Classification: Administrative Support Coordinator II
Hours: Full-time / 40 hours per week
FLSA: Non-exempt

Anticipated Hiring Salary Range: $3,891 to $4,328* mo.
CSU Salary Schedule
*CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs.

Priority Screening Date: December 14, 2023
Recruitment Status: Open Until Filled


California State University, Monterey Bay is a mid-sized university in California's Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement, CSUMB is part of the nation's largest four-year public university system, California State University, which educates nearly 460,000 students every year.

With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students' lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB's sustainability goal is to be carbon neutral by 2030.

The university's Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University.

As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean.


Under the general supervision of the Dean of the College of Education and daily direction of the Department Chair of Education & Leadership, the Administrative Support Coordinator is responsible for independently performing the full range of varied and complex clerical and administrative assignments in support of the programs. The Administrative Support Coordinator assists in ensuring the consistent, smooth, day-to-day operations of the department.

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:
  • Administrative Support: Provides primary daily assistance to the Department Chair, program coordinators, and academic staff, handling multiple requests. Assists Department Chair and faculty with preparation of course schedules, calendars, course descriptions, catalog and brochure copy; maintains accurate and detailed databases related to courses, schedules, and enrollments. Provides administrative support for faculty recruitment and personnel actions including the temporary faculty. Provides support for academic advising and helps prepare materials related to academic instruction. Works with the Department Chair and faculty to coordinate planning for administrative needs and day-to-day operations of current and new programs. Works on special projects, reports and other duties as required.
  • Budget Support: Maintains, tracks, reconciles, and reports program budget expenditures in a timely manner according to the procedures of the University which may include working directly with University Corporation, Accounting and grant budgets. Provides budget status reports as requested by the Department Chair. Maintains complex data related to financial reporting. Maintains all documentation for the department's purchases. Reviews and confirms accuracy of invoices for approval of payment. Works with the Dean's office Budget Analyst to ensure consistency with other departments.
  • Department Management: Provides primary office services and supports the program by handling all campus work orders, travel requisitions, purchase orders and other work necessary to meet the day-to-day operating needs of the office. Organizes and maintains the office infrastructure, including supplies and services, office files, and records. Assembles information from these and other sources in response to requests. Prepares correspondence and handles complex telephone and email requests. Schedules and coordinates large meetings, activities, and events. Attends meetings, prepares minutes or summary notes, and follows up on action items which relate to the department goals. Assist with creating the process workflow for the department to ensure consistency among staff and faculty.
  • Accreditation: Provides administrative support to the Department Chair with accreditation activities. Organizes and maintains electronic and physical records and files for the programs and students within the programs. Summarizes information from program files and other resources.
  • Student Assistant Supervision: Recruits, hires, and supervises student assistants. In consultation with the Department Chair and faculty, establishes clerical procedures, controls the workflow, and sets priorities for the work of student assistants.
  • Works with Department Chair and faculty to coordinate teacher education programs underwritten by non-general fund sources.

  • Other Functions:

    Performs other job-related duties and special projects as assigned.


    Must be fully functional in all technical aspects of work assignments. Comprehensive and detailed knowledge of applicable university infrastructure, policies and procedures. Thorough mastery of English grammar, spelling, punctuation and editing. Working knowledge of budget policies and procedures. Expertise in using office software packages, technology, and systems.

    Ability to: independently handle multiple work unit priorities and projects; interpret and apply independently a wide variety of policies and procedures, and use judgment and discretion to act when precedents do not exist; troubleshoot most office administration problems and respond to all inquiries and requests related to assigned functions; understand problems from a broader perspective and anticipate the impact of office administration problems and solutions on other areas; analyze operational and procedural problems and develop, recommend and evaluate proposed solutions; perform business math, analyze budgetary data, and make accurate projections requiring some inference; effectively write and present own reports; effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations; and use negotiation and persuasion skills to achieve results and expedite projects.


    Fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Thorough knowledge of English grammar, spelling, and punctuation and the ability to clearly communicate orally and in writing. Knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience.


    Knowledge of data management methods and procedures. Ability to learn CSU Teacher Education regulations, procedures and policies. Experience tracking and monitoring budgets, revenue, and expenditures. Working knowledge of the California Teacher Credentialing process; technical fluency with Banner, Oracle/PeopleSoft, CSU Common Management System or equivalent student information system; Microsoft Office Professional Suite, and Google mail and calendaring programs. Experience with XAP, or other automated student information retrieval systems, software programs such as imaging software or Hyperion/Brio reporting. Possess professional communication skills and excellent customer service skills. Demonstrated ability to address the essential functions associated with this position including knowledge and abilities identified above.

  • All offers of employment are contingent upon the successful completion of a background check (including a criminal records check).
  • The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
  • This position will have a duty to report to the Campus Title IX Officer information pertaining to victims of sex discrimination, sexual harassment, sexual misconduct, dating/domestic violence, and stalking as required by CSU Executive Order 1095.
  • This position has been designated as a sensitive position with:
  • access to, or control over, cash, checks, credit cards, and/or credit card account information;
  • responsibility or access/possession of building master or sub-master keys for building access; and
  • access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards.
  • This position is required to comply with confidentiality requirements outlined in the Department of Education's Family Educational Rights and Privacy and California's Educational Code Chapter 13 regarding sensitive student issues.
  • This position is designated as a Campus Security Authority, will be required to participate in annual training, and to immediately forward to the Clery Compliance Officer all reports of Clery Act crimes brought to their attention.


    Office environment with standard equipment and tasks. The position requires working at a computer and desk for extended periods of time. May require travel between campus offices and off-campus locations.

    The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates.


    CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 15 paid holidays a year. For more information, visit Employee Benefits Summary. As a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information.


    For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB. Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned.

    CSUMB is not a sponsoring agency for staff or management positions.

    Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing All employees must be eligible for employment in the U.S.


    CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at

    CSUMB is a smoke and tobacco-free campus.


    CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability.

    To apply, visit


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