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Administrative Assistant II

Syracuse University
New York, United States
Salary Not Specified
Start date
Nov 30, 2023
Posting Details

Posting Details

Job #

Department Code

Falk College - Sport Management

Job Title
Administrative Assistant II

Syracuse, NY

Pay Range
$20.67 - $23.08 per hour

Pay Determination

Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.

Staff Level

FLSA Status


Standard University business hours:

8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)

Hours may vary based on operational needs.

Job Type

Syracuse, NY

Unionized Position Code
Not Applicable

Job Description

In collaboration with other administrative assistants in the College, this position provides administrative support to the Department of Sport Management. This position will provide support to the leadership in Sport Analytic and Esports. Responsibilities include coordinating and organizing department events, trips, conferences, guest speakers, and information sessions. Assists in coordination of program initiatives; ensure department activities operate efficiently, including scheduling appointments and meetings; coordinating and scheduling department faculty, adjunct hires, coordinating Intra-University Transfer and academic minor applications; coordinating faculty course evaluations; processing student petitions; assist in supervision of work study students and scheduling for tutoring/Help Desk. Duties include credit card reconciliation, providing customer service to students/office guests in person, by phone and by email. Creates, maintains and updates student databases to monitor student academic progress and course needs. Maintain listservs. Administrative support for the Sport Analytics Summer College programs & new Esports programming and initiatives/events. The ability to demonstrate initiative, possess strong customer-service skills and multi-task in a busy work environment is necessary.

  • A two year degree or equivalent combination of education and experience, plus a minimum of five years experience in an academic office, preferably in higher education. Bachelors degree preferred.
  • Strong working knowledge and experience of overall University academic system is very beneficial.
  • Mastery of Microsoft Office applications including Excel and PowerPoint is required.
Job Specific Qualifications
  • Must demonstrate professional maturity and flexibility.
  • Must possess excellent interpersonal, communication, time management, customer service and organizational skills, and be familiar with electronic communications.
  • Database management is a plus.
  • Highly skilled use of various computer programs including Microsoft Office, among others.
  • Ability to work in person year-round in Syracuse, NY.
  • Provide administrative support to the department leadership, faculty, support staff and students.
  • Plan and coordinate travel/events for Sport Analytics/Esports faculty and students. Assist with conference planning. Credit card reconciliation.
  • Coordinate and organize course curriculum and program updates.
  • General office management, ordering supplies, greeting office visitors, processing forms, answering phones.
Physical Requirements

Not Applicable


Not Applicable

Application Instructions

In addition to completing an online application, please attach a resume and cover letter.

About Syracuse University

Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit

About the Syracuse area

Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.

EEO Statement

Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Commitment to Supporting and Hiring Veterans

Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Commitment to a Diverse and Inclusive Campus Community

Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.

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