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Quality Assurance Engineer - Office of the Provost - Simon Initiative

Job Details

Carnegie Mellon University’s Simon Initiative accelerates the success of the university’s educational technology ecosystem. Central to this work is an approach called Learning Engineering: the use of learning research and the affordances of technology to design and deliver innovative, instrumented educational practices. These innovations improve outcomes while simultaneously generating data to refine and advance theory, fueling a virtuous cycle of research and practice. The Torus project is an important component of this ecosystem. Torus is the Simon Initiative’s next generation adaptive learning platform.

We are looking for a Quality Assurance (QA) Engineer role to lead manual feature acceptance and system regression tests, ensuring that Torus continues to set benchmarks in the EdTech landscape. This role is a beacon for those who are passionate about delivering top-tier quality in an ever-evolving technological environment.

Key Responsibilities include:
  • Test Leadership: Champion manual feature acceptance and system regression tests to ensure comprehensive test coverage and timely issue identification.

  • Technical Support: Assist our Tier-1 Support team by providing tier-2 technical support for the Torus platform, ensuring swift resolution of user-reported issues.

  • Test Automation: Assist in automating performance and feature testing, ensuring efficiency and robustness in QA processes.

  • Interoperability Checks: Lead all aspects of Learning Management System (LMS) platform integration testing.

  • Documentation: Create detailed test documentation, encompassing test scenarios, test cases, and defect logs.

  • Collaboration: Work closely with the Product, Development, and Design teams to ensure alignment of quality standards and product vision.

  • Bachelor’s degree in Computer Science, Information Technology, or equivalent

  • Proven experience in QA roles, with a focus on manual testing

  • Strong troubleshooting skills, with an ability to diagnose and address application issues

  • A keen eye for detail and an uncompromising stand on quality

  • Stellar communication and collaboration skills

Nice to have:
  • Knowledge of edtech and experience in testing LMS interoperability is highly desirable

  • Familiarity with scripting and automating performance and feature testing

  • Experience in working with diverse, co-located, and remote teams

  • Successful background check

Inclusion and cultural sensitivity are valued competencies at CMU. Therefore, we are in search of a team member who can effectively interact with a varied population of diverse audiences. We are looking for someone who shares our values and who will support the mission of the university through their work.

At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond just credentials, we consider the role's responsibilities, your invaluable work experience, and the knowledge gained through education and training. We acknowledge and appreciate your unique key skills and the diverse perspectives you bring. Our commitment to fostering an inclusive work environment means we also account for geographic differentials. Your journey with us is about more than just a job; it's about finding the perfect fit for your professional growth and personal aspirations.

Are you interested in this exciting opportunity?! Apply today!


Pittsburgh, PA

Job Function

Software/Applications Development/Engineering

Position Type

Staff – Fixed Term (Fixed Term)

Full Time/Part time

Full time

Pay Basis


More Information:
  • Please visit Why Carnegie Mellon to learn more about becoming part of an institution inspiring innovations that change the world.

  • Click here to view a listing of employee benefits

  • Carnegie Mellon University is an Equal Opportunity Employer/Disability/Veteran .

  • Statement of Assurance


Carnegie Mellon Univesity

Carnegie Mellon University challenges the curious and passionate to imagine and deliver work that matters.

A private, global research university, Carnegie Mellon stands among the world's most renowned educational institutions, and sets its own course. Start the journey here.

Over the past 10 years, more than 400 startups linked to CMU have raised more than $7 billion in follow-on funding. Those investment numbers are especially high because of the sheer size of Pittsburgh’s growing autonomous vehicles cluster – including Uber, Aurora, Waymo and Motional – all of which are here because of their strong ties to CMU.

With cutting-edge brain science, path-breaking performances, innovative startups, driverless cars, big data, big ambitions, Nobel and Turing prizes, hands-on learning, and a whole lot of robots, CMU doesn't imagine the future, we create it. 

Many seek Pittsburgh for being a hot spot for entrepreneurship and a model for future cities. Others come for the city's burgeoning food scene.

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