Dispatcher

Employer
New Mexico Highlands University
Location
New Mexico, United States
Salary
Salary Not Specified
Start date
Dec 17, 2021

Position Details

Position Information

Position
Dispatcher

Full Time/Part Time
Full Time

Job Type
Term Appointment

Position Summary

A Dispatcher works under the general supervision of the Campus Police Chief or his designated representative. Dispatchers must be reliable, dependable and trustworthy as much confidential information is handled on a daily basis.

Duties and Responsibilities

Serves as receptionist at Campus Police Headquarters;
Monitor a 24 hour fire and camera system;
Maintain case numbers issued out and keep fire logs;
Serves as telephone operator for the University after normal working hours;
Maintains an accurate status of all field units;
Monitors various radio frequencies;
Maintains a telephone and radio log and reacts to telephone requests;
Initiates preparation of the Offense/Incident/Accident reports and other clerical tasks;
Receives information and dispatches assignments to various field units concerning reported incidents of a criminal nature and/or requests for services;
Keeps the Shift Commander or Field Supervisor informed of all pertinent information;
Monitors and receives by radio, telephone, or via in-person walk-ins, information relative to the security and good order of the campus and surrounding areas;
Will operate the radio and telephone system to communicate that information to field officers, and other officials and agencies;
Compile information as requested by Field Officers and Superiors, and perform such functions as typing, filing and other clerical duties relating to the compilation and maintenance of the Radio Service Log and other related informational files;
Perform other job-related duties as assigned;
Maintain regular attendance
Maintain a working personal telephone number

Minimum Job Requirements

Education: High School Diploma or GED ;
Experience: Six (6) months’ paid experience as a dispatcher/telephone operator.

Preferred Qualifications

*Certified Telecommunicator

Special Conditions for Eligibility

Must be willing to work evenings, weekends, holidays, and odd hours as required by the position
Must be able to obtain a Telecommunicators Certification with-in one year of employment.

New Mexico Highlands University has implemented a mandatory COVID -19 vaccine requirement for NMHU students and employees. For detailed information, visit Coronavirus ( COVID -19) information – New Mexico Highlands University (nmhu.edu)

Knowledge, Skills, and Abilities

Skill in the use of Microsoft Office Products
Skill in telephone protocol
Ability to take and relay messages
Ability to type, file and proof read
Ability to follow written and verbal instructions
Ability to work independently
Ability to work well with others
Ability to communicate effectively both verbally and in writing

Physical Demands

Sitting…………………………………..Frequently
Standing………………………………Occasionally
Walking……………………………….Occasionally
Bending………………………………Occasionally
Squatting…………………………….Occasionally
Climbing……………………………..Occasionally
Kneeling……………………………..Occasionally
Lifting up to 20 pounds…………Occasionally
Lifting greater than
20 pounds…………………………..Seldom
Repetitive hand motion
*Prolonged use of computer

Working Environment

Work is primarily in an indoor/office setting
Work with frequent interruptions

Pay Rate
$15.75 Hr.

Work Location/Campus Center
Las Vegas, NM Campus

EEO Statement

New Mexico Highlands University is an affirmative action, equal opportunity employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class. We are committed to the University values of diversity, accessibility, excellence, and responsiveness.

For disabled access or services call 505-454-3242 or email hr@nmhu.edu

Visit the link below for more information regarding affirmative action and equal opportunity:
Equal Employment Opportunity is THE LAW

Posting Detail Information

Posting Number
AS806P

Open Date
12/17/2021

Close Date

Open Until Filled
Yes

Special Instructions to Applicant

APPLICATION PROCEDURE : Apply directly to this job at http://nmhu.peopleadmin.com/postings/3439. A complete online application must include: 1) Letter of interest/cover letter; 2) Resume; and, 3) Names, telephone numbers and email address of three (3) professional references in online application. References will be contacted in conjunction with on-campus interview. Upload required materials with online application. For disabled access or services, call (505) 454-3308 or contact Human Resources at hr@nmhu.edu NMHU IS AN EQUAL OPPORTUNITY EMPLOYER

Quick Link
https://nmhu.peopleadmin.com/postings/8786
Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you hear about this employment opportunity?
    • Public Job Posting
    • Internal Job Posting
    • Agency Referral
    • Advertisement/Publication
    • Personal Referral
    • Website
    • Other
  2. Are you a current employee of the university?
    • Yes
    • No
  3. Are you available to work in the evening (6 pm to 10 pm)?
    • Yes
    • No
  4. Are you available to work weekends?
    • Yes
    • No
  5. Provide examples of how you handled difficult situations with those you have worked with.

    (Open Ended Question)

Documents Needed to Apply
Required Documents
  1. Cover Letter/ Letter of Interest
  2. Resume
  3. High School Diploma or GED
Optional Documents
  1. License/Certificate
  2. Letter(s) of Recommendation


Get job alerts

Create a job alert and receive personalized job recommendations straight to your inbox.

Create alert