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Administrative Specialist, Health and Wellness Services

Fort Hays State University
Kansas, United States
Salary Not Specified
Start date
Nov 29, 2023

Job Details

Health Services

Job Posting Title
Administrative Specialist, Health and Wellness Services

Job Description

The Administrative Specialist in Health and Wellness Services has primary responsibility for supervising student employees, scheduling medical and counseling appointments, and submitting insurance claims to Point and Click our claims processor, and mailing student invoices. The employee works under general supervision and will receive some instructions with respect to the details of most assignments, but may develop independent work sequences within established procedures. This position supervises student employees. Successful candidate will possess excellent communication skills, ability to work with the public, and have basic knowledge of computer programs, as well as the ability to learn new and changing software programs.

Minimum Qualifications: High School diploma or GED equivalency and one year of office experience or one year of post-secondary education required.

Preferred Qualifications:
  • Bachelor’s degree or higher or two plus years of medical office experience
  • Experience with appointment scheduling
  • Excellent customer service skills
  • Highly detailed and very organized
  • Highly proficient with Microsoft Office suite (Outlook, Word, Excel, Access, PowerPoint)
  • High level of technology skills
  • Ability to work independently
  • Strong written and oral communication skills
  • Experience in supervision
Priority Deadline: December 5, 2023. Review of applicants will happen immediately following the priority deadline and will continue until the position is filled.

Salary: $15.06 per hour plus benefits

Benefits: Competitive benefit package

  • Schedules medical and counseling appointments for students, faculty, and staff
  • Supervise front office student staff
  • Work with medical and counseling staff to ensure proper scheduling of appointments
  • Authorize medical claims to be sent for billing
  • Mail invoices to medical patients and process payments as necessary
  • Complete medical verification for providers
  • Supervises hiring, training scheduling, and daily task assignment for student office assistants.
  • Provides administrative support to the Director of Counseling Services and Assistant Vice President for Student Affairs.
  • Serves on committees, engages in professional development opportunities, and attends University-sponsored events as appointed
This description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the job.

Application Process: To apply for this position, please visit . Only electronic applications submitted through the webpage will be accepted.

Required Application Documents: Applicants should submit a cover letter, resume, and names and contact information for three professional references. Applicant documents should be submitted in one PDF.

If you have questions regarding the position, please contact:

Name: David Bollig, Assistant Vice President for Student Affairs


Phone: 785-628-4401

Community of Hays

FHSU is located in Hays, a vibrant college town of approximately 20,000, located halfway between Kansas City and Denver on Interstate 70. Hays is the regional center for education, health care, professional services, shopping, culture, and recreation for the western half of Kansas. The community boasts excellent recreational programs and facilities, including the comprehensive Center for Health Improvement, Hays Aquatic Park, Smoky Hill Country Club, Hays Municipal Golf Course, and extensive walking, running, and biking trails. Hays is within 45 minutes of two large lakes that offer great opportunities for boating, fishing, and camping. The Hays Municipal Airport provides connecting service to Denver with several flights daily. The Hays community is home to excellent Pre-K and K-12, public and private schools. With over 60 restaurants, major retail outlets, a low unemployment rate, and very short commute times, the city provides a safe, welcoming, low-cost, high-quality living environment for the residents who call "Hays, America" home.

Notice of Non-discrimination – Fort Hays State University is an Equal Opportunity Employer and does not discriminate on the basis of gender, race, religion, national origin, color, age, marital status, sexual orientation, genetic information, disability or veteran status.

Background Check: Final candidate will have consented to and successfully completed a criminal background check.

Notice to KPERS retirees applying for a position: Recent legislation changes working-after-retirement rules for both you and your employer if you go back to work for a KPERS employer. Please contact your KPERS representative or for further information on how this might affect you.


 Fort Hays State University

Fort Hays State University was founded in 1902 as the Western Branch of Kansas State Normal School. The institution was originally located on the grounds of Fort Hays, a Nineteenth-Century frontier military outpost. The state of Kansas initially intended the university’s academic programs to focus on agriculture, but it opened as a “normal” or teacher’s college.

FHSU today is a regional comprehensive public university where determined, innovative and caring faculty and staff share a deep commitment to teaching and mentoring students. Our mission is to develop the engaged global citizen-leaders our world needs today. 

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