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Academic Records & Registration Specialist

Job Details

The mission of Goodwin University is to educate a diverse student population in a dynamic environment that aligns education, commerce, and community. Our innovative programs of study prepare students for professional careers while promoting lifelong learning and civic responsibility. As a nurturing university community, we challenge students, faculty, staff, and administration to fully realize their highest academic, professional, and personal potential.

Position Description Summary/Purpose :

This position assists with the daily operations of the Registrar Office. The Academic Records and Registration Specialist is responsible for processing student add, drop, and withdrawal requests while maintaining a high level of customer service. This position is also responsible for setting up and managing the registration process each semester.

Essential Job Functions/Primary Responsibilities :

(The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.)
  • Updates student records accurately and with all proper documentation in a timely manner
  • Responds to questions from students, staff, and/or faculty regarding established procedures governing any of the following areas: registration, course scheduling and availability, waitlist management, etc.
  • Identifies registration dates in alignment with the university calendar, sets up registration schedules in the student database, and confirms student registration priority level
  • Performs a daily course reconciliation
  • Processes cancelled course notifications, student pre-requisite overrides, and registration waitlist notifications; registers students for waitlisted classes
  • Prepares annual pre-requisite list and runs the pre-requisite process each semester and module
Other Functions :
  • Performs similar or related work as departmental needs arise
  • Assists in the update of departmental policies and procedures
  • Assists in the preparation for audits, as needed
Knowledge, Ability and Skill :
  • Requires excellent prioritization and organizational skills
  • Need for adaptability and excellent customer service
  • Ability to maintain confidentiality of student records and related documents
  • Proficiency in Excel, Word, and student databases
Minimum Required Qualifications :
  • Bachelor’s degree
  • A minimum of 3 years’ experience in higher education or related field preferred
Physical and Mental Requirements :

Work Environment None Under 1/3 1/3 to 2/3 Over 2/3
Outdoor Weather Conditions X
Work with fumes or airborne particles X
Work near moving mechanical parts X
Risk of electrical shock X
Vibration X

Physical Activity None Under 1/3 1/3 to 2/3 Over 2/3
Standing X
Walking X
Sitting X
Talking & Hearing X
Using hands/fingers to handle/feel X
Climbing or balancing X
Bending, pulling, pushing X
Driving X

Lifting Requirements None Under 1/3 1/3 to 2/3 Over 2/3
Up to 10 pounds X
Up to 25 pounds X
Up to 50 pounds X
Up to 75 pounds X
Up to 100 pounds X
Over 100 pounds X

Vision Requirements:

X Close vision (i.e. clear vision at 20 inches or less)

Distance vision (i.e. clear vision at 20 feet or more)

Color vision (i.e. ability to identify and distinguish colors)

Peripheral vision (i.e. ability to observe an area that can be seen up and down or

left and right while the eyes are fixed on a given point)

Depth perception (i.e. three-dimensional vision, ability to judge distances and

spatial relationships)

___ No special vision requirements

Salary Range:
  • $40,000 - $43,000
Full-Time Employee Benefits:
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Pet Insurance
  • 401k employer match
  • Employee & dependent life insurance
  • Great tuition benefits for employee, spouse & dependents
  • PTO program
  • Flexible work schedules
(This job description does not constitute an employment agreement between the employer and employee. It is used as a guide for personnel actions and is subject to change by the employer as the needs of the employer and requirements of the job change.)


Goodwin University

Goodwin University, a private university in East Hartford, CT, is an innovative learning community that empowers hard-working students to become sought-after employees.

We tailor our programs to address the needs of employers, and we shape them to fit the lives of students. Classes are conveniently offered year-round — days, evenings, weekends, and online. Degrees may be flexibly layered across certificate, associate, bachelor’s, and master’s programs in a variety of in-demand fields.

Better still, we surround our students with the personal support and the professional guidance they need — not just to earn degrees, but to change lives for themselves, their families, and their communities.

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