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Community Resource Navigator Program Coordinator

University of Wisconsin-Madison
Wisconsin, United States
Salary Not Specified
Date posted
Nov 29, 2023

Minimum $55,000 ANNUAL (12 months)
Depending on Qualifications

Employees in this position can expect to receive benefits such as generous vacation, holidays, and paid time off; competitive insurances and savings accounts; retirement benefits. Benefits information can be found at ( )

Job Summary:

The Center for Patient Partnerships (CPP) seeks a Community Resource Navigator Program Coordinator to lead our undergraduate service-learning education programming. In the program, students learn a liberation model of service and how patients experience health and social service systems. Students help clients address health-harming social determinants by clearing barriers to health and wellness. This includes identifying and securing community resources, teaching about rights, and referring to other organizations for legal, social, and financial issues impacting their health.

CPP is an innovative interdisciplinary program housed in the Division of Extension. We do and teach health advocacy to transform healthcare to prioritize the well-being of patients, families, and communities. Our staff is creative, collaborative, and dedicated to making health care work for each and all. In addition to our teaching, we research patients' diverse lived experiences and enhance the capacity of patients to influence health policy and health care systems. Our model prioritizes systems change to prevent future barriers for patients and communities.

In collaboration with our faculty and community partners, this position will be responsible for developing and coordinating outreach activities, partnerships, and curriculum specific to the health-related community resources for marginalized communities. The position will be responsible for ensuring that community input and research-based evidence drives program policies. As a member of our experiential learning team, the Community Resource Coordinator will recruit, train, and supervise undergraduate students providing service. The coordinator will also teach "guest lectures" in our other courses.

Job Duties could include:
- Coordinate CPP's Community Resource Navigation portfolio
* Perform environmental scans and advise on program modifications based upon changing demographics and community needs
* Ensure the smooth operations of community resource services
* Foster partnerships and referral pathways with health, legal, and social service professionals in Dane County
* Serve as a liaison between CPP and Extension, as well as cross-campus and health systems partners
* Collaborate on research and program evaluation related to Resource Navigator programming
* Present on the program and health-related issues at local, state, and national forums
* Participate in related training and professional development

- Collaborate with CPP faculty and staff to develop and implement educational programming, with a focus on reducing barriers to health and increasing access to community resources in identified communities in Wisconsin at both the individual and systems levels.
* Using an health-supporting framework, adjust and adapt the curriculum of our Resource Navigator Program to meet the needs of learners working specifically with people experiencing poverty, racism, geographic/social isolation, and other barriers to whole health
* Conduct student recruitment in collaboration with other faculty and staff
* Supervise student activities and assess student performance
* Facilitate teaching and learning on health and social systems, structural competency, health equity, and other related topics across CPP programming

This position has the potential for hybrid work, with a substantial portion of time in our office space in the UW-South Madison Partnership space (2238 S Park St.). Sometime will also be spent at the Extension building (432 N. Park Street) and other buildings on campus.

About the Division of Extension:

As a statewide engagement arm of UW-Madison, the Division of Extension embodies the Wisconsin Idea to extend university knowledge to every corner of the state. Our statewide network of educators and specialists is responding every day to emerging and longstanding hurdles residents are overcoming to compete and prosper.

Extension Vision: A thriving, well-known and sought-out educational resource that reflects the rich diversity of the state.

Extension Purpose: We Teach, Learn, Lead, and Serve, connecting people with the university of Wisconsin-Madison, and engaging with them in transforming lives and communities.

Extension Values: We strive to live by the values of Community, Discovery, Inclusiveness, Relationships, and Respect. ( )

About the Institute of Health & Well-Being:
The Health & Well-Being Institute works to catalyze positive change in Wisconsin residents through evidence-based and community-engaged health promotion programs to improve health, build community capacity to identify and address health inequities, engage in collective action, and achieve greater health equity. ( ).

Responsibilities: Organizes the development and delivery of outreach programs, including the responsibility for staffing. Assists with policy development and organizes resources to promote stable and productive relationships between the university and local community. Strives to expand and ensure access to programs, facilities, and educational services to diverse audiences.
  • 15% Directs the implementation of program policies and procedures
  • 20% Identifies, promotes, and maintains internal and external partnerships to promote the outreach program
  • 20% Schedules and secures logistics and resources in support of an outreach program
  • 20% Schedules day-to-day activities for program staff and student and community volunteers
  • 15% Identifies opportunities for program improvement or new outreach program development
  • 10% Participates in all-staff meetings, university service, training, professional development, and other duties as assigned
Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion


Master's Degree
In public health, social work, gender studies, nursing, or related field


- At least 2 years' experience providing health, legal, and/or social justice support services to marginalized communities
- At least 2 years' experience providing educational content- in a teaching or training setting; higher education teaching a plus
- Project management experience, including program planning and evaluation
- Demonstrated ability to create and maintain relationships with multiple campus, community, and health care partners
- Commitment to and appreciation of working with diverse groups of individuals, including age, race, ethnicity, gender, gender expression, sexual orientation, socioeconomic and educational background, geographic location, and ability

- Demonstrated understanding of principles of health equity and social justice
- Community engagement experience or willingness to learn
- Excellent oral and written communication skills along with the ability to listen to others carefully and attentively
- Demonstrated ability to work comfortably both independently and as part of a team
- Ability to work under pressure in a very busy environment and manage multiple complex initiatives that overlap in time

Work Type:

Full or Part Time: 80% - 100%

It is anticipated this position requires work be performed in-person, onsite, at a designated campus work location.

Appointment Type, Duration:


Additional Information:

Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without need of employer sponsorship) on or before the effective date of appointment.

How to Apply:

We are eager to learn more about how your experience and passion may align with this position. Please submit a cover letter referring to your related work experience and a resume detailing your educational and professional background.

Your cover letter should communicate your interest in the position and how your skillset aligns with the role. The application reviewers will be relying on written application materials to determine who may advance to preliminary interviews.


Chris Lacey
Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.

Official Title:

Outreach Program Coordinator(OE005)



Employment Class:

Academic Staff-Renewable

Job Number:


The University of Wisconsin-Madison is an Equal Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence through diversity and encourage all qualified individuals to apply.

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:

Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department .

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