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Advising Technology Manager

Employer
University of Oregon
Location
Oregon, United States
Salary
Salary Not specified
Start date
Nov 28, 2023

View more

Position Type
Administrative, Student Affairs, Student Activities & Services
Employment Level
Administrative
Employment Type
Full Time


Advising Technology Manager

Job no: 533008

Work type: Officer of Administration

Location: Eugene, OR

Categories: Academic Advising/Support, Admissions/Financial Aid/Enrollment Management, Information Technology, Student Life/Services, Computer and Information Science

Department: UESS - Degree Progression Team
Appointment Type and Duration: Regular, Ongoing
Salary: $51,500 - $60,000 per year
Compensation Band: OS-OA05-Fiscal Year 2023-2024
FTE: 1.0

Application Review Begins

December 12, 2023, open until filled.

Special Instructions to Applicants

To be considered for this position, please upload the following documents with your online application:
  • A resume/CV
  • A cover letter highlighting how your knowledge, skills and experience qualify you for the requirements, competencies, and qualifications outlined in the job posting.
  • The names of at least three professional references, their e-mail addresses, and telephone numbers

    Department Summary

    The Division of Undergraduate Education and Student Success (UESS) promotes academic excellence, universal access, engagement and achievement for the student scholar. UESS programs focus on the educational trajectory of the student by providing opportunities and services essential for progress toward scholastic objectives and intellectual development. UESS departments and programs serve the entire population of UO undergraduate students and partner closely with other campus units to support student success and engagement.

    The Degree Progression Team develops, coordinates, and evaluates interventions and programming to support undergraduate students' degree progress and timely completion, including coordination of advising caseloads, use of advising technology, proactive outreach and continuation grant funds. Working with all campus advising units, the Degree Progression Team serves as a central resource coordinating shared best practices, procedures and training. The Degree Progression Team utilizes student data analytics to direct advising support and works to standardize and streamline data access, tracking and reporting.

    Position Summary

    The Advising Technology Manager (ATM) is primarily responsible for overseeing the adoption and maintenance of advising technology; overseeing data and reporting efforts related to the tools, and assessing and evaluating advising technology solutions. The ATM will work closely with the AVPAA and advising leadership to develop strategic plans for advising technology, research best practices for adoption and use, oversee day-to-day management of systems, and assess the effectiveness and impact of advising technology solutions. The ATM will supervise full-time and/or student employees hired to advance the needs of advising technology.

    In particular, the ATM will oversee:
  • The UO Academic Advising Platform (currently EAB Navigate), with a key emphasis on leading data and reporting efforts associated with academic advising across the UO
  • As needed, the ATM will also provide ongoing coordinator and support for:
  • Coordinated academic advising web pages
  • The UO advising community resource and information repository
  • Additional technology tools, like SmartSheets, the LMS, and online modules that impact the student and advisor experience

    Responsibilities include liaising with product vendors, desk staff, and others regarding the best use of the products. The ATM works across campus to ensure consistent use of advising technology.

    The ATM must exhibit professionalism, collegiality in a team environment, and the ability to create a welcoming and professional atmosphere in the office. This person must exhibit cultural humility and agility, with the ability and commitment to work with individuals from diverse backgrounds.

    Minimum Requirements

  • Bachelor's degree.
  • Experience creating data reports for key stakeholders.
  • Two years' experience driving technology adoption within an organization, training people to use a technology system, or collaborating with technology vendors.

    Professional Competencies

  • Demonstrated ability to present to large and small audiences.
  • Demonstrated skills in program management, including organizational development and strategic planning.
  • Demonstrated ability to work collegially and collaboratively with faculty, staff, and students from diverse backgrounds.
  • Strong written and interpersonal communication skills.
  • Demonstrated high level of organizational skills with the ability to prioritize and multi-task effectively in a fast-paced, detail-oriented, and time-sensitive environment.
  • Diligently attends to details and pursues quality in accomplishing tasks.
  • Demonstrated ability to anticipate next steps and execute independently.
  • Recognizes situations that warrant initiative and moves forward; resolving issues, problems, or situations.
  • Excellent ability to use advising and office technology. Must be a fast learner with new systems.
  • Demonstrated ability to extract, analyze, and compile data.
  • Comfortable summarizing, compiling, and interpreting student data and reports.

    Preferred Qualifications

  • Experience using or implementing academic advising technology platforms.
  • Experience in higher education, with a preference for working in a large, fast-paced student service office.
  • Experience assessing and evaluating the effectiveness and impact of technology solutions.
  • Two or more years of experience successfully leading project management with multiple stakeholders and cross-functional teams.

    FLSA Exempt: Yes

    All offers of employment are contingent upon successful completion of a background inquiry.

    The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans and paid time off. For more information about benefits, visit http://hr.uoregon.edu/careers/about-benefits.

    The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply, and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at uocareers@uoregon.edu or 541-346-5112.

    UO prohibits discrimination on the basis of race, color, sex, national or ethnic origin, age, religion, marital status, disability, veteran status, sexual orientation, gender identity, and gender expression in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Title IX Coordinator, Office of Civil Rights Compliance, or to the Office for Civil Rights. Contact information, related policies, and complaint procedures are listed on the statement of non-discrimination.

    In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at https://clery.uoregon.edu/annual-campus-security-and-fire-safety-report.



    To apply, visit https://careers.uoregon.edu/en-us/job/533008/advising-technology-manager



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