Advising Technology Manager
Officer of Administration
Academic Advising/Support, Admissions/Financial
Aid/Enrollment Management, Information Technology, Student
Life/Services, Computer and Information Science
UESS - Degree Progression Team
Appointment Type and Duration:
$51,500 - $60,000 per year
Application Review Begins
December 12, 2023, open until filled.
Special Instructions to Applicants
To be considered for this position, please upload the following
documents with your online application:
- A resume/CV
- A cover letter highlighting how your knowledge, skills and
experience qualify you for the requirements, competencies, and
qualifications outlined in the job posting.
- The names of at least three professional references, their
e-mail addresses, and telephone numbers
The Division of Undergraduate Education and Student Success (UESS)
promotes academic excellence, universal access, engagement and
achievement for the student scholar. UESS programs focus on the
educational trajectory of the student by providing opportunities
and services essential for progress toward scholastic objectives
and intellectual development. UESS departments and programs serve
the entire population of UO undergraduate students and partner
closely with other campus units to support student success and
The Degree Progression Team develops, coordinates, and evaluates
interventions and programming to support undergraduate students'
degree progress and timely completion, including coordination of
advising caseloads, use of advising technology, proactive outreach
and continuation grant funds. Working with all campus advising
units, the Degree Progression Team serves as a central resource
coordinating shared best practices, procedures and training. The
Degree Progression Team utilizes student data analytics to direct
advising support and works to standardize and streamline data
access, tracking and reporting.
The Advising Technology Manager (ATM) is primarily responsible for
overseeing the adoption and maintenance of advising technology;
overseeing data and reporting efforts related to the tools, and
assessing and evaluating advising technology solutions. The ATM
will work closely with the AVPAA and advising leadership to develop
strategic plans for advising technology, research best practices
for adoption and use, oversee day-to-day management of systems, and
assess the effectiveness and impact of advising technology
solutions. The ATM will supervise full-time and/or student
employees hired to advance the needs of advising technology.
In particular, the ATM will oversee:
- The UO Academic Advising Platform (currently EAB Navigate),
with a key emphasis on leading data and reporting efforts
associated with academic advising across the UO
- As needed, the ATM will also provide ongoing coordinator and
- Coordinated academic advising web pages
- The UO advising community resource and information
- Additional technology tools, like SmartSheets, the LMS, and
online modules that impact the student and advisor experience
Responsibilities include liaising with product vendors, desk staff,
and others regarding the best use of the products. The ATM works
across campus to ensure consistent use of advising
The ATM must exhibit professionalism, collegiality in a team
environment, and the ability to create a welcoming and professional
atmosphere in the office. This person must exhibit cultural
humility and agility, with the ability and commitment to work with
individuals from diverse backgrounds.
- Bachelor's degree.
- Experience creating data reports for key
- Two years' experience driving technology adoption within an
organization, training people to use a technology system, or
collaborating with technology vendors.
- Demonstrated ability to present to large and small
- Demonstrated skills in program management, including
organizational development and strategic planning.
- Demonstrated ability to work collegially and collaboratively
with faculty, staff, and students from diverse
- Strong written and interpersonal communication
- Demonstrated high level of organizational skills with the
ability to prioritize and multi-task effectively in a fast-paced,
detail-oriented, and time-sensitive environment.
- Diligently attends to details and pursues quality in
- Demonstrated ability to anticipate next steps and execute
- Recognizes situations that warrant initiative and moves
forward; resolving issues, problems, or situations.
- Excellent ability to use advising and office technology. Must
be a fast learner with new systems.
- Demonstrated ability to extract, analyze, and compile
- Comfortable summarizing, compiling, and interpreting student
data and reports.
- Experience using or implementing academic advising technology
- Experience in higher education, with a preference for working
in a large, fast-paced student service office.
- Experience assessing and evaluating the effectiveness and
impact of technology solutions.
- Two or more years of experience successfully leading project
management with multiple stakeholders and cross-functional
FLSA Exempt: Yes
All offers of employment are contingent upon successful
completion of a background inquiry.
The University of Oregon is proud to offer a robust benefits
package to eligible employees, including health insurance,
retirement plans and paid time off. For more information about
benefits, visit http://hr.uoregon.edu/careers/about-benefits.
The University of Oregon is an equal opportunity, affirmative
action institution committed to cultural diversity and compliance
with the ADA. The University encourages all qualified individuals
to apply, and does not discriminate on the basis of any protected
status, including veteran and disability status. The University is
committed to providing reasonable accommodations to applicants and
employees with disabilities. To request an accommodation in
connection with the application process, please contact us at
UO prohibits discrimination on the basis of race, color, sex,
national or ethnic origin, age, religion, marital status,
disability, veteran status, sexual orientation, gender identity,
and gender expression in all programs, activities and employment
practices as required by Title IX, other applicable laws, and
policies. Retaliation is prohibited by UO policy. Questions may be
referred to the Title IX Coordinator, Office of Civil Rights
Compliance, or to the Office for Civil Rights. Contact information,
related policies, and complaint procedures are listed on the
In compliance with federal law, the University of Oregon prepares
an annual report on campus security and fire safety programs and
services. The Annual Campus Security and Fire Safety Report is
available online at
To apply, visit https://careers.uoregon.edu/en-us/job/533008/advising-technology-manager