Associate Director Of Business, Retail, And Dining Service
University of Wisconsin - Milwaukee
Introduction (Description of
Reporting to the Food Service Director, this position plans and
directs multiple administrative and financial operations of Dining
and Retail Services to advance program goals and objectives
providing strategic planning and policy development, financial,
budgetary, and operational leadership to all areas of Dining and
Retail Services. This includes information technology system needs
and directing the administrative operations for Retail Services in
the Division of Student Affairs including:
- Residential Dining,
- Restaurant Operations,
- Campus PantherCard Operations
- Cash Operations,
- Business Office
- Revenue and Expense contracts
Dining and Retail Services employs approximately 80 full-time
university and academic staff and more than 500 students and
temporary employees. The Associate Director will be responsible for
leading the business operations and providing strategic guidance to
the Food Service Director. Responsibilities of the position
- Establishes financial goals for Dining and Retail Services,
strategically plans and establishes policies to support the
department, develops the $18 million annual operating program
revenue budget and subsequent 5-year plan including capital
planning ($250,000 - $2 million annually), identifies operational
needs from an IT perspective, and plans for the implementation of
those IT needs.
- Develops policies, establishing procedures with operation
controls for all administrative units of Dining and Retail
Services. Key importance is the financial standards of operational
units, internal controls and financial policy. Establishment of
strong internal controls, implementation of sound business
practices, and insuring compliance with these established policies
- Plans the objectives and directs the activities of the full and
part-time staff for Dining and Retail Services for Campus Card
Services, Cash Services, Dining and Retail Services business
office, IT needs, and contracts/purchasing for the department
including the hiring, evaluation, and other supervisory aspects of
managing staff. This position will directly supervise two full-time
and one part-time staff.
- Serves as the Department's liaison, business representative,
within the Division of Student Affairs communicating and
interacting with other campus personnel regarding all financial
matters in a fast-paced complex environment providing expert
advice, guidance and consultation, including representation on
campus committees (Fees, PCI compliance, etc.) as required.
- Bachelor’s degree
- Five years relevant work experience in finance, accounting, or
- Evidence of strong organizational, planning, analytical, and
To be considered for this position, applicants must submit
- Master’s degree and/or specialized training or certification in
related subject matter
- Demonstrated experience in a supervisory or leadership
- Experience in contract management
- Experience overseeing the business aspects of a comprehensive
dining program (residential, retail, and catering)
- Experience working with campus card management systems (such as
- Experience working in higher education environment; food
service a plus
- Project Management experience that demonstrates the ability to
develop and execute a comprehensive business plan and
- Demonstrated strong interpersonal skills that establish prior
experience engaging and building relationships with a diverse
- Demonstrated understanding of financial principles, accounting
standards and financial reporting
- Proficiency in financial analysis and reporting tools,
including PC-based spreadsheet applications and systems
- Cover Letter
All applicants are required to apply online. UWM will not consider
paper, emailed or faxed applications. Additionally, applicants must
complete all required fields and attach any required documents.
When referencing employment history, please address your experience
with the minimum and preferred qualifications listed above in your
resume and/or cover letter.
For this position, applicants are required to apply online. UWM
will not consider paper, emailed or faxed applications.
Additionally, applicants must complete all required fields and
attach any required documents. The process is complete when the
message “Your application has been submitted” is displayed and you
receive a confirmation number.
Legal Notices AA/EO Statement
UWM is an AA/EO employer: All applicants will receive consideration
for employment without regard to race, color, national origin,
religion, sex, sexual orientation, gender identity/expression,
disability, or protected veteran status.
UWM provides reasonable accommodations to qualified individuals
with disabilities who are employees or applicants for employment.
Employment opportunities will not be denied because of the need to
make reasonable accommodations for a qualified individual with a
disability. If you need assistance or accommodation in applying
because of a disability, please contact email@example.com
414-229-4463. This job announcement and other material on this site
will be made available in alternate formats upon request to an
individual with a disability.
Confidentiality of Applicant Materials
UWM is a State agency and subject to Wisconsin’s Open Records Law.
UWM will not, however, reveal the identities of applicants who
request confidentiality in writing except as may be required by
Wisconsin’s Open Records law. In certain circumstances, the
identities of “final candidates” and/or the identity of the
appointed applicant must be revealed upon request.
CBC and Reference Check Policy
Employment will require a criminal background check. UWM takes the
prevention of sexual misconduct seriously. As such, you and your
references will be required to answer questions regarding any past
findings of sexual violence and sexual harassment or any pending
allegations of sexual violence or sexual harassment.
Annual Security and Fire Safety Report (Clery
For the UWM Annual Security and Fire Safety Reports (i.e., Clery
Report), which includes statistics about reported crimes and
information about campus security policies, see http://www.cleryact.uwm.edu/
call UWM’s Dean of Students Office, Student Union 345 at (414)
229-4632 for a paper copy.
In compliance with federal law, all persons at the time of their
start date will be required to verify identity and eligibility to
work in the United States and to complete the required employment
eligibility verification form upon hire.
To apply, please visit: https://jobs.uwm.edu/postings/38226