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Financial Aid Counselor

Millersville University
Pennsylvania, United States
Salary Not Specified
Start date
Nov 14, 2023

Job Summary/Basic Function

The Financial Aid Counselor is responsible for counseling and advising students and parents on the various financial aid programs, as well as the administration of the Private Loan Program, Verification of FAFSA data elements, Special and Unusual Circumstances reviews, and assisting in the administration of the Federal Pell Grant program. These processes include the reconciliation of programs, collecting data, and keeping accurate records.

This job also requires the person to maintain confidentiality and be knowledgeable of requirements and eligibility of all offered financial aid programs to properly counsel and advise students and families. Assistance on procedures and tasks related to their aid program administration is provided under the guidance of an Assistant Director.

Located in Lancaster County, Pennsylvania, Millersville University of Pennsylvania is one of the 10 public universities of Pennsylvania’s State System of Higher Education. Our pillars of distinction include exceptionally strong student-faculty relationships, numerous programs of distinction, a beautiful campus and vibrant location, and successful job placement for our students. Our students’ success, both inside and outside of the classroom, is our highest priority, and we provide numerous opportunities to facilitate their academic, personal, and social growth and development. Almost 70 baccalaureate programs are available for our 6,000 students to find their path. Approximately one thousand graduate students enroll in 21 master’s and three doctoral programs. Our faculty are highly respected in their fields and dedicated to the success of students in the classroom, research labs, and in campus life. Over 66,000 alumni live in all 50 states and in 72 countries around the world. We seek individuals who embrace and value our EPPIIC values of exploration, public mission, professionalism, inclusion, integrity, and compassion.

Annual Salary: $51,306.00 plus comprehensive benefits starting on the first day of employment, including:
  • Health insurance – Low bi-weekly premium. Employees pay 5% of bi-weekly salary for benefit coverage with ability to pay 2.5% when participating in the wellness program.
  • Dental insurance – Coverage is free to employee and dependents after 90 days.
  • Vision insurance – Coverage is free to employee and dependents after 90 days.
  • Group life insurance - equal to annual salary (up to $50,000) at no cost to the employee
  • Voluntary Group Life and Accident Insurance – available for purchase at low rates for additional employee coverage as well as coverage for spouse and children
  • Long Term Disability Insurance – available for purchase at low rates with either a 90 or 180-day waiting period.
  • Retirement – 2 plans to choose from
  • Tuition waiver – employee, spouse, and dependents are eligible.
  • Vacation leave – up to 10.4 days accrued for the first year, increases to up to 15.6 days per year after first year.
  • Personal leave – up to 5 days per year
  • Sick leave – up to 15.6 days accrued per year, including up to 5 days per year that can be taken to care for a family member.
  • Holiday leave – up to 12 days per calendar year
The State System Employee Benefits Summary can be found at

At Millersville University we are committed to fostering a learning and working environment that promotes the intersectionality of diversity to foster a climate of inclusion. Employing our EPPIIC values and the principles of Inclusive Excellence, we hold that an inclusive community is a core value that is an essential part of the foundation for our learning and working environment. Millersville University is an equal opportunity employer and, in compliance with federal and state laws and university policy, is committed to providing equal educational and employment opportunities for all persons without regard to age, color, national origin, race, religion, disability, veteran status, sex, sexual orientation, gender identity or gender expression. Individuals from traditionally underrepresented populations are encouraged to apply.
Required Qualifications
  • Bachelor’s Degree
  • Experience working in a financial aid office or have other relevant experience.
  • Comfortable speaking before groups of students and parents.
  • Excellent oral, written, interpersonal communication skills.
  • Proficiency in Microsoft Office including Word, Excel, PowerPoint, Outlook.
  • Evidence of a commitment to diversity, equity, and inclusion
  • Demonstrate sensitivity to diversity and multicultural issues.
  • Valid driver’s license
  • Successful interview
  • Successful completion of three background checks.

Preferred Qualifications
  • 2-5 years of financial aid experience.
  • Prior professional work experience in a financial aid office.
  • Prior experience using Ellucian Banner
  • Prior experience using Campus Logic Products
  • Experience working with private loan programs.
  • Experience counseling students and families as it pertains to financial aid.
  • Experience using a recognized student information system to process federal, state, and private aid such as COD, NSLDS, PHEAA, ELMOne, etc.
  • Bi-lingual.
Special Instructions to Applicants

This position is represented by a labor union and is subject to the terms and conditions of the SCUPA Collective Bargaining Agreement.

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