Reporting to the University Registrar, the Workday Business
Analyst, Student Records serves as a subject matter expert related
to Workday Student system functionality, business processes, and
configuration and capabilities in the areas of Student Records,
Advising, Curriculum, Core, and Foundations. The Workday Business
Analyst, Student Records is responsible for supporting the use of
Workday Student and related systems and works closely with the
business owners and user community to make sure the University is
optimizing the features and functionality of the Workday system.
This role will work collaboratively with Workday Analysts from
other functional areas and represent the registrars office team on
Works as part of the Workday support team and is responsible for
supporting the assigned Workday Student functional areas including
gathering user requirements, design, configuration, coordination of
user tests and implementation of modifications to modules (Records,
Advising, Curriculum, Core, Foundations); as needed, will provide
support to other Workday Student areas.
Work with cross-functional teams to understand client requirements,
configure Workday Student solutions, demonstrate configurations
using implementation tenants and assist with testing.
Perform system configuration and maintenance based on releases and
evolving business needs in addition to ensuring data integrity
through aggregate analysis and an understanding of the processes
Provide support for functional area systems to identify and resolve
tenant configuration, business process and/or integration issues
while making recommendations for and implementing process
Review business procedures and workflows to ensure system features
are being fully utilized and identify Workday features that may
Works with Information Technology Services Department to maintain
system interfaces and necessary data integrations with other
registrar applications and systems.
Provides user training and ongoing support for registrar-related
Workday modules, for efficient use of both existing functionality
and emerging functionality changes.
Ensures a quality system, by partnering and collaborating with
Information Technology Services and other cross-functional Workday
leads to troubleshoot and resolve production application issues.
Coordinate, review, test, and implement ongoing Workday system
upgrades or patches.
Assist in registrar system audits when needed, and maintenance of
controls and documentation for compliance purposes.
Keeps current with knowledge of the Workday Student roadmap and
upcoming product releases, reviewing release notes, assessing new
features and understanding and communicating the impacts to
business processes and basic changes in functionality to business
Acts as the liaison to Suffolks Information Technology Services
Department on all issues concerning Workday Student Records
including supporting ticket issue resolution in a timely
Ability to analyze data to find insights, think through problems
& recommend solutions.
Participate in ongoing change control process, ensuring the impacts
on the Student Records modules are acceptable.
2+ years of functional Workday Student experience, including
working knowledge of business processes, configuration elements,
modeling and EIBs.
Background and experience in registrar operations and/or student
records strongly preferred.
Ability to build consensus across different levels within the
Excellent analytical and problem-solving skills able to think
through issues, and provide alternate solutions, which are
Organization skills to thrive in a dynamic, multi-tasking
Highly collaborative; willing to share knowledge and
Has or will acquire Workday Pro Certification for Student
This position can be remote only.