Medical Assistant (UT Health RGV Knapp Family Health
Number of Vacancies:
Rio Grande Valley
School of Medicine / Primary and Community Care
Scope of Job:
To provide excellent customer service and clinical care for
patients of the UTRGV School of Medicine / UT Health Rio Grande
Valley using interpersonal skills for oral, written and listening
skills in Spanish and English.
Description of Duties:
•To intake patients into clinic setting by obtaining vital signs,
surgical/medical history, chief complaint, medications, and
allergies. Document appropriately in the Electronic Health
•Report all pertinent findings to inter-professional team. Prepare
charts as necessary for next scheduled clinic, provide physician
with all necessary test results, lab results and medical records as
requested. Answer all messages from patients by clinic policy,
triaging calls, handle all medication refills or request via clinic
policy. Communicate all necessary patient information to the
inter-professional team in a timely manner.
•Answer telephones assisting patients with appointments,
doctor/staff messaging, pharmacy refills, and laboratory
•Provide full registration of new patients in the system as well as
verification and updating existing patient information in practice
•Perform simple diagnostic tests, collecting specimens, drawing
blood, sterilizing and cleaning equipment, and maintaining
examination rooms at an outpatient care site.
•Provides routine but complex instructions for patient procedures
and treatments, according to unit guidelines and as delegated by
providers and inter-professional team.
•Problem-solves issues related to the retrieval of medical
information. Coordinates clinical services provided to patients
according to payer guidelines (e.g., routing of lab specimens,
ordering durable medical equipment).
•Help maintain an acceptable abandonment (no show) rates.
•Perform a variety of clinic specific telephone functions including
scheduling and message management.
• May be required to provide coverage at other clinical sites as
• Performs other related duties as assigned within the course and
scope of this job.
Receives general supervision from the assigned supervisor.
High school diploma or equivalent and graduate of a Medical
Current Medical Assistant Certification or Registration.
Related experience in an ambulatory/primary care clinic.
Personal computer, usual office equipment, and usual medical office
Needs to be able to successfully perform all required duties. Usual
office or clinical ambulatory patient care facility conditions.
Some evening and /or weekend work may be required. Possible
exposure to blood-borne pathogens. Based on the area of assignment,
extensive travel within the Rio Grande Valley may be required. May
be required to provide coverage at other clinic sites as
Must be able to multi-task. Bilingual is preferred.
Commensurate with Experience
Commensurate with Experience
Position Available Date:
Grant Funded Position:
If Yes, Provide Grant Expiration Date:
It is the policy of The University of Texas Rio Grande Valley to
promote and ensure equal employment opportunities for all
individuals without regard to race, color, national origin, sex,
age, religion, disability, sexual orientation, gender identity or
expression, genetic information or protected veteran status. In
accordance with the requirements of Title VII of the Civil Rights
Act of 1964, the Title IX of the Education Amendments of 1972,
Section 504 of the Rehabilitation Act of 1973, and the Americans
with Disabilities Act of 1990, as amended, our University is
committed to comply with all government requirements and ensures
non-discrimination in its education programs and activities,
including employment. We encourage women, minorities and
differently abled persons to apply for employment positions of
Special Instructions to Applicants:
Human Resources will not be held responsible for redacting any
confidential information from the documents you attach with your
application. The confidential information includes the
- Date of Birth
Please make sure that you omit this information prior to
submission. We are advising that Human Resources will be forwarding
your application to the department as per your submission. The
University of Texas Rio Grande Valley reserves the right to
discontinue accepting applications prior to the stated close date
of this position, after meeting the posting requirement of three
(3) calendar days.
If you have any questions, please do not hesitate to contact us at
(956) 665-2451 and/or email@example.com.
UTRGV is a distributed location institution and working location is
subject to change based on need.
All UTRGV employees are required to have a criminal background
check (CBC). Incomplete applications will not be considered.
Substitutions to the above requirements must have prior approval
from the Chief Human Resources Officer.
To apply, visit https://careers.utrgv.edu/postings/40996