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Academic Coach/Instructor

Southern University at New Orleans
New Orleans, Louisiana
Start date
Nov 28, 2023

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Position Type
Administrative, Academic Affairs
Employment Type
Full Time

Job Details

The Academic Coach/Instructor advise SSS participants so they may matriculate and graduate from SUNO within 6 years, recruit SUNO students to SSS, collect data and input in Blumen, and input data for US Dept. ED APR in Blumen. Provide individual and group coaching sessions, which will address issues i.e. personal barriers, goal setting, academic mindset, anxiety concerns, avoiding procrastination, career coaching, address various academic and social issues, assist with scholarship opportunities, graduate school admission and other duties of the department.


• Collaborate with the entire SSS team on student recruitment, to ensure that the SSS program serves 300 students annually.

• Develop an Individual Academic Plan (IAP) with each new participant, including a checklist of recommended services and a timeline for graduation.

• Monitor early alerts from pre-mid-term evaluation for caseload (100 participants), as well as SSS participant attendance for Supplemental Instruction, tutoring, workshops, and meetings, intervening as necessary and providing positive reinforcement when possible.

• Assist students in communicating effectively with faculty, encouraging them to self advocate and contact faculty directly as needed.

• Act as referral source for tutoring and personal counseling needs.

• Assist participants with course selection with faculty advisors and registration each semester.

• Ensure that all students meet with you and is served at least four times per semester.

• Document all contacts and services electronically (Blumen) and in student files, maintaining confidentiality of student data.

• Meet weekly with other SSS staff to discuss achievements and concerns of the program and individual students, and implement program modifications for improvement, if necessary.

• Report weekly to Assistant Director of Student Support Services and Director as needed.

• Facilitate workshops for students focused on academic skill-building, leadership, career, etc.

• Assist with planning and implementation of visits to universities for graduate school admission.

• Contribute to formal reports of program outcomes.

• Collaborate with college administrators, faculty, and staff to promote retention, graduation, and admission to graduate school.

• Engage with SSS staff members to provide formative assessment and improvement of program.

• Any and all other duties as assigned by Assistant Director and/or Director.


• Master’s degree in counseling, education, social work, sociology, psychology or other related fields is required.

• Training in Fields Related to Objectives: Training in academic advising, academic coaching, teaching, student assessments/surveys, and financial literacy.

• Training in various academic and technological workshops/seminars with local, state, or regional entities related to good academic standards, retention and graduation.

• Work Experience in Fields Related to Objectives: Minimum of 3 years experience in academic advising, supervision of students, academic coaching, academic instruction, career guidance, or personal counseling at a higher education setting, knowledgeable of federal & state financial aid/scholarship programs, and excellent verbal and written communication skills, and strong understanding of confidentiality.

• Experience in working with TRIO programs/similar programs serving socio-economically disadvantaged students, specifically first generation, low-income, disabled, and/or underrepresented students is highly preferred.

• Ability to motivate participants on utilizing all services of the program, regularly.

• Teaching experience at the college level, preferred.

• Experience in preparing students for graduate/professional school admission and financial aid information.

• Experience in reporting, planning, and/or overseeing various social/cultural/educational enrichment activities.

• Experience in developing & implementing individual program plans for mentally and/or physically disabled students is preferred.

• Experience in presenting workshops on various career options; and group and individual coaching with students.

Candidates should submit a complete curriculum vita with a letter of interest stating how qualifications and experience align with expectations of this position (the letter of interest should be no more than seven pages), and three references with their contact information to the attention of Ms. Linda D. Frederick, Director of Student Services – TRIO Program. All information must be submitted through the link provided.

Southern University at New Orleans is an Equal Opportunity Employer.

While we encourage all interested applicants to apply, please be aware that not all candidates will be interviewed.

Reasonable accommodations may be made to enable individuals with disabilities to perform the duties. Criminal background checks and reference verification are required. Southern University at New Orleans, a Southern University and A & M College System unit, a historically Black comprehensive university, is committed to teaching, research, and service in preparing traditional and non-traditional students for degree attainment, transfer, workforce, graduate study, and self-improvement. This preparation is available through multiple delivery methods for students seeking certificates, associate's, bachelor's, and master's degrees.

In compliance with Title IX of the Education Amendments of 1972, Title VI and VII of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, and other federal, state, and local laws, Southern University and A&M College forbids discriminating or harassing conduct that is based on an individual's race, color, religion, sex, ethnicity, national origin or ancestry, age, physical or mental disability, sexual orientation, gender identity, gender expression, genetic information, veteran or military status, membership in Uniformed Services, and all other categories protected by applicable state and federal laws. This commitment applies but is not limited to decisions made with respect to hiring and promotion, the administration of educational programs and policies, scholarship and loan programs, and athletic or other College administered programs. Discriminatory acts of any kind are strictly forbidden.


Southern University at New Orleans (SUNO) was founded as a branch unit of Southern University and Agricultural & Mechanical College in Baton Rouge (SUBR) on September 4, 1956.  Our mission is to promote the upward mobility of diverse populations of traditional and non-traditional students through quality academic programs, teaching, research, and service to achieve excellence in higher education using various teaching and learning modalities.  As a member agency of the State of Louisiana and the Southern University System, SUNO employees are offered a wide range of compensation benefits and professional development opportunities.  We aim to attract, enhance, and retain energetic and highly qualified faculty and staff.

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