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Data and Systems Manager

Job Details



The College of the Holy Cross is the nation’s only undergraduate Jesuit liberal arts college. Its unique identity positions the College to pursue excellence and innovation in teaching, learning and research while remaining grounded in deeply held values in service of spiritual and moral development and the promotion of justice.


The Associate Provost for Educational Effectiveness and Accreditation oversees the Office of the Registrar, Office of Assessment and Research, and data and technology within the division of Academic Affairs. As a member of the Associate Provost’s team, the Data and Systems Manager will play a vital role in positioning the division of Academic Affairs to fully leverage data and emerging technologies to support the institution’s strategic vision, operational efficiency, and service delivery to our community.


The Data and Systems Manager will report to the Associate Provost for Educational Effectiveness and Accreditation. This individual will be responsible for managing technology and data to improve efficiency, and enhance the experience of students, faculty, staff, and other users of services provided by the Office of the Registrar. Working in collaboration with the Registrar, this individual will be entrusted to oversee the overall delivery of student records functionality in our system of record.

This individual will also ensure that individual faculty members, academic units, and leadership have the information they need to make well-considered choices about how to advance the College’s academic mission. Working in partnership with campus stakeholders, this individual will develop, maintain, and enhance existing data analytics solutions; and serve as a champion for cultivating a stronger data-driven culture within Academic Affairs.

  • Oversee delivery of student records functionality in the system of record, which includes data extraction, overseeing patches, and testing; managing access and integrations across platforms, conducting user training, and developing and executing strategies for continuous quality and efficiency improvements for student enrollment and academic records. Serve as the subject matter expert to resolve issues related to technology

  • Conduct analysis, generate reports, and assist in the development and maintenance of a comprehensive suite of solutions to enable the deans, chairs, and other campus stakeholders to make informed strategic and operational decisions. Serve as a resource to resolve complex issues related to data used for reporting and analytics purposes

  • Proactively identify novel opportunities to maximize the capability of technology solutions to adequately meet the needs of Academic Affairs. Keeping up-to-date with cutting-edge trends in data and technology is essential. This specifically includes continually leveraging technology to increase automation of manual processes

  • Serve as a liaison to Information Technology Services (ITS), for example, by serving supporting major system implementations affecting the division of Academic Affairs

  • Translate technical subject matter for a non-technical audience

  • Work independently and flexibly, on multiple projects simultaneously, and as part of a collaborative team

  • Dependable team player

  • Service-oriented

  • Excellent oral and written communication skills

  • Attention to detail

  • Curiosity

  • Creativity and Optimism

  • Understands, values and respects diversity as an individual, in a team and within groups, while fostering an inclusive and supportive environment

  • Proficient Problem Solving

Additional Information:

This is a full time, exempt level position. The College is committed to providing competitive market pay for its employees. The College also offers a competitive benefits package for full-time staff, including:
  • 10% College contribution to the 403(b) Retirement Plan (1 year wait waiver available)
  • This position may be eligible for a hybrid work arrangement
  • Condensed summer 4-day work week
  • Tuition benefits
  • Wellness programs & ongoing Training and Development opportunities
  • Generous paid time off
The College is an Equal Employment Opportunity Employer and complies with all Federal and Massachusetts laws concerning Equal Opportunity and Affirmative Action in the workplace.

To review our Employee Benefit Options, please go to:


Please upload a resume (CV) and cover letter.

In your cover letter please address how your work might support the College's mission as a Jesuit, undergraduate liberal arts college (see ) and its core commitment to diversity and inclusion. Please provide examples of any past work that illuminate your commitments in these areas. For more information, please visit .

Review of applications will begin as received and continue until the position has been filled.


College of the Holy Cross

Founded in 1843 in Worcester, Massachusetts, the College of the Holy Cross is among the nation's leading liberal arts institutions. A highly selective, four-year, exclusively undergraduate college of 3,100 students, Holy Cross is renowned for offering a rigorous, personalized education in the Jesuit, Catholic tradition. Holy Cross highly values the unique skills, perspective, talents and passion that each employee contributes to its learning community. To work at The College is to accept an invitation to participate in the growth and development of all campus members, students, faculty and staff. The College's commitment to diversity is an important feature of the Holy Cross education. Informed by the presence of diverse interpretations of the human experience, Holy Cross is building a community marked by freedom, mutual respect, and civility. We seek others who support our values of diversity and inclusiveness. Job candidates of all diverse backgrounds who embrace the open and inclusive culture of Holy Cross are welcome and encouraged to apply.

Our home city of Worcester, Massachusetts offers cultural, professional and recreational opportunities for students of every interest — from the masterworks displayed in the Worcester Art Museum to the one-of-kind restaurants on Shrewsbury Street. And with the ski slopes of Vermont and New Hampshire, the stunning beaches of Rhode Island and Cape Cod, and the cities of Boston and Providence all within striking distance, there’s much to discover throughout this dynamic six-state region.

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