This job has expired

Associate Director Enrollment Services

Employer
Furman University
Location
South Carolina, United States
Salary
Salary Not specified
Date posted
Nov 22, 2023

View more



Associate Director Enrollment Services

Welcome to Furman University's Career Site!
  • IMPORTANT:​ Load all documents in the My Experience area under Resume/CV. This may include your resume/C.V., cover letter, unofficial transcript, teaching philosophy, etc. Please wait for all documents to finish uploading before clicking Next.
  • If the process times out you will lose your progress, so please ensure you have all necessary documents available before starting.
  • The drop-down lists only display so many options: please type into a drop-down list to search for your option. For example: in Field of Study, you may need to enter your field name. If you have no field, type "None."
  • If you have previously applied, make sure your information is current as you can transfer it to another application.
  • Prior to submitting your application, verify all information for accuracy and ensure you have uploaded all appropriate documents. Once submitted, you will not be able to edit your application other than to change your contact information.


If you have any questions or need additional assistance, please contact the Office of Human Resources via email at recruitment@furman.edu or by calling 864-294-3103.

Job Title:
Associate Director Enrollment Services

Job Family:
Professionals

Full-Time/Part-Time:
Full time

Compensation Grade:
6S

Pay Type:
Salary

Department:
Enrollment Services

Job Summary:
The Associate Director of Enrollment Services will serve as the deputy to the Executive Director of Enrollment Services and Financial Aid, managing and overseeing the operations, policies, and procedures of Enrollment Services as well as overseeing the university's student employment program. In this capacity, he or she will work with hiring managers throughout the university to ensure that campus jobs are accessible to all students, students are hired and onboarded correctly, student employees are treated fairly and compensated appropriately, and jobs are ended consistent with established policy. He or she will also be charged with direct oversight of all student job functions in Enrollment Services

Job Description:

Position Responsibilities:
  • Oversees Enrollment Service Operations.
  • Manages all aspects of the university's student employment functions.
  • Promotes practices that make student employment a high-impact learning experience consistent with the goals of The Furman Advantage for every student employee emphasizing soft skills and understanding of value-added service in the modern workplace.
  • Responsible for hiring, supervising, training, and scheduling student staff to support administrative functions and service operations in Enrollment Services.
  • Designs and executes training for student employees as required.
  • Ensures that the courier service between the Administration Building and administrative offices in Montague Village is effectively maintained.
  • Oversees the production of university ID cards for all university students.
  • Coordinates the administrative component of the Cultural Life Program including hiring, supervising, training, and scheduling student staff, posting approved events to the University calendar, and processing student attendance at events.
  • Uses professional judgment to address unexpected situations inherent in the on-call oversight of Cultural Life Program events.
  • Fully understands and appropriately applies Furman's student information release policy and our standards for cash and financial records handling.
  • Documents Enrollment Services procedures. Describes policy and logic that informs procedures to ensure common understanding, writes detailed instructions about how to perform tasks that can be used to train others, and prepares “service scripts” explaining how to respond to commonly asked questions.
  • Serves as primary support for Enrollment Services Specialists as assigned.
  • Follows safety procedures.
  • Completes performance review process with supervisor to understand job performance expectations and how they fit into the department and university goals.
  • Performs other duties as assigned.


Relationships:
  • Continuous contact with members of multiple work units and immediate supervisor to plan, coordinate, problem solve, exchange information, and make suggestions related to mutual goals.
  • Daily contact with students, parents, faculty, staff, and the public to plan, coordinate, problem-solve, present information, and make suggestions related to mutual goals.
  • Frequent contact with other departments and faculty members to influence, motivate, or persuade parties to obtain desired results. Interactions often involve mediating disagreement or controversial issues.


Responsibility for Final Decisions:
  • Direct supervision of up to 20 student employees.
  • Reviews work to ensure compliance with procedures and deadlines.
  • Spends time planning, scheduling, and assigning priorities for multiple ongoing projects.
  • Work involves developing systems and structures options or procedures to implement established rules and procedures.
  • Reports to the Executive Director of Enrollment Services and Financial Aid
  • Work is performed independently on routine work, non-routine issues or questions are referred to the supervisor.


Required Education, Skills, and Training:
  • Bachelor's degree and experience in higher education administration.
  • Friendly, engaging, and excited to help any and all members of the university community.
  • Exacting attention to detail.
  • Significant computer background including experience with relational databases.
  • Strong organizational skills.
  • Effective communication skills, including clear and concise writing.
  • Ability to adapt and respond positively to an ever-changing workplace


Work Conditions

Work is performed under usual office conditions.

Education Requirements:

Certification Requirements:

Job Posting End Date (if date is blank, posting is open ended):


To apply, visit https://furman.wd5.myworkdayjobs.com/en-US/Furman_Careers/job/Main-Campus/Associate-Director-Enrollment-Services_R002398

Furman is an Equal Opportunity Employer committed to increasing the diversity of its faculty and staff. The University aspires to create a community of people representing a multiplicity of identities including gender, race, religion, spiritual belief, sexual orientation, geographic origin, socioeconomic background, ideology, world view, and varied abilities. Domestic partners of employees are eligible for comprehensive benefits. jeid-f9b90326c0c8a242ac4ab3fbc9f9d292

Get job alerts

Create a job alert and receive personalized job recommendations straight to your inbox.

Create alert