The Advancement Services Program Coordinator is the operational
lead and an integral member of the energetic and collaborative
Drexel University Institutional Advancement (IA) team at St.
Christopher’s Hospital for Children (SCHC). The Program Coordinator
is responsible for supporting the team and running the office under
the direction and supervision of the Assistant Vice President of
Development. Essential duties include but are not limited to
preparing stewardship letters and emails, pulling donor reports,
processing gifts, assisting with community facing events (i.e.
Carnival and Reach Out & Read), handling donor inquiries,
managing team files, preparing meeting collateral, serving as
onsite face of the development team, maintaining the department’s
operations calendar, scheduling meetings and donor visits,
organizing design for SCHC focused solicitations and marketing
pieces, and liaising with the central IA Advancement Services and
Engagement colleagues. This position provides direct support to the
Assistant Vice President, Development and will work closely with
the leadership at SCHC and the Drexel IA Health Sciences team on
building out a database of potential support for the
This position retains high levels of integrity when entering and
maintaining alumni, patient, and donor records across Advancement
and EPIC systems; accurately processes cash-related payments and
gifts received by SCHC; and responds timely and accurately to
requests for information. This position will be based at SCHC with
onsite working expectations 4 days a week. SCHC is a vibrant and
active working environment with professional staff on-site
- Manage the donor database for SCHC, including biographical
information, gift records, and records of contact.
- Setup and run automatic updates.
- Verify, enter, and maintain biographical information in
databases from a variety of sources including surveys, mailings,
address change services, email, and staff.
- Accurately record gifts to the Hospital in accordance with
Institutional Advancement policies and guidelines; assure gifts are
applied based on the donor’s intent; proper data compliance and
donor privacy protocols.
- Create funding allocations and accounts and work with the
hospital administration and staff to ensure proper accounting and
- Prepare accurate and timely receipts, pledge reminders, and
financial and donor reports as needed.
- Prepare monthly revenue and contact reports for the unit.
- Work closely with the Advancement Services system team to
incorporate into the broader IA gift reporting.
- Serve as lead coordinator developing and maintaining project
and systems documentation related to data and gift processing, in
coordination with central IA.
- Respond to staff and donor inquiries by following departmental
- Maintain the operations calendar and Teams site for the unit
team and coordinate the execution of any related
- Enter contact reports into database for the Assistant Vice
President for Development.
- Manage the proposal intake process and enter proposals into the
database, as directed by Assistant Vice President for
- Assist the unit team and IA with data requests for
solicitations and other engagement and fundraising
- Coordinate the SCHC acknowledgement process to recognize donor
gifts. Send email and written correspondence on behalf of the SCHC
- Work with Development and SCHC staff to coordinate the annual
- Work with the IA Drexel Fund to coordinate annual fundraising
events, such as Day of Giving.
- Other duties as assigned.
- Minimum of an Associate’s degree and 1 year of
administrative/office-related experience or Equivalent
combination of both.
- Ability to handle sensitive information in a professional
- Positive attitude and strong understanding of customer service
and interpersonal skills.
- Knowledge of office management systems and procedures.
- Excellent time management skills and ability to multi-task and
- Attention to detail and problem-solving skills; high level of
data entry accuracy.
- Excellent written and verbal communication skills.
- Proficient in MS Office (Word, Excel, Access, PowerPoint, etc.)
and general understanding of relational databases.
- Ability to provide a completed flu shot or request an
- Experience with Abobe, Canva or other design software.
- Interest in learning professional fundraising.
- Ability to work evenings and weekends for events.
North Philadelphia, Philadelphia PA
This position is classified as Exempt, grade I. Compensation for
this grade ranges from $41,120 – $61,680. Please note that the
offered rate for this position typically aligns with the minimum to
midrange of this grade, but it can vary based on the successful
candidate’s qualifications and experience, department budget, and
an internal equity review.
Applicants are encouraged to explore the Professional Staff salary
structure and Compensation Guidelines & Policies
for more details on Drexel’s compensation framework.
For information about benefits, please review Drexel's Benefits Brochure
Special Instructions to the Applicant
Please make sure you upload your CV/resume and cover letter when
submitting your application.
Review of applicants will begin once a suitable candidate pool is
Nov 8 2023 Eastern Standard Time
Dec 8 2023 Eastern Standard Time