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Assistant Director, Issues Management

University of Oregon
Oregon, United States
Salary Not specified
Date posted
Nov 6, 2023

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Assistant Director, Issues Management

Job no: 532928

Work type: Officer of Administration

Location: Eugene, OR

Categories: Communications/Public Relations/Marketing, Executive/Management/Director, Journalism/Communication, Public Policy and Planning, Planning/Project Management

Department: University Communications
Appointment Type and Duration: Regular, Ongoing
Salary: Starting at $65,000 per year, commensurate with experience.
Compensation Band: OS-OA07-Fiscal Year 2023-2024
FTE: 1.0

Application Review Begins

December 7, 2023; position open until filled (updated)

Special Instructions to Applicants

Please submit the following with your online application:
  • A cover letter in which you clearly describe how your knowledge, skills, and abilities prepare you for the job responsibilities and requirements outlined in the job announcement.
  • A resume of your educational and professional work experience.

    Department Summary

    The division of University Communications (UC) is charged with telling the University of Oregon's (UO) stories to a broad range of audiences and helping position the university to succeed and thrive. The division uses and manages a comprehensive suite of communications tools, including public relations, branding, advertising, licensing, digital media, and more for the benefit of the university.

    Position Summary

    The Assistant Director, Issues Management is a high-profile, fast-paced, key role supporting the university through reactive and proactive communications strategies and tactics, working collaboratively with partners throughout campus. The position develops and implements communications plans, drafts messages and statements, and responds to media, student, and other inquiries on behalf of the university.

    Working closely with the Director, Issues Management and others in UC, the position will be a spokesperson and provide communications support and guidance during critical incidents, emergencies, and large-scale events. This work requires independent judgment, discretion, and decision-making during stressful and highly visible events.

    The position requires flexible hours that may include weekends, holidays, rotating shifts, and on-call responsibilities. The assistant director must be able to respond to on-campus incidents within 20 minutes and be reachable at most hours of the day.

    Minimum Requirements

  • Bachelor's degree in journalism, communications, and/or public policy, or a related field, or an equivalent combination of skills, experience, and education.
  • Three years of experience working in communications and/or public policy.
  • Three years of writing and editing for media and/or public information communications.
  • Two years of experience managing issues and crisis communications.

    Professional Competencies

  • Demonstrated ability to synthesize complex information and speak, write, and edit for a variety of audiences, media, and contexts.
  • Demonstrated ability to work in a complex organization and work effectively with a wide variety of people across multiple units and agencies.
  • Proven ability to work with confidential or sensitive information and issues responsibly.
  • Excellent interpersonal skills, including the ability to work effectively with individuals and teams from diverse backgrounds and differing perspectives.
  • Commitment to and experience with promoting and enhancing diversity and equity.
  • Flexibility to shift directions quickly when priorities change, recommend creative solutions and deliver under short deadlines.
  • Ability to maintain a professional demeanor during stressful and highly visible situations.

    Preferred Qualifications

  • Experience applying communication skills in education or large organizations with broad audiences.
  • Prior experience with agency partners.
  • Experience and understanding of issues management and crisis communication.
  • Incident Command System certification, including FEMA Basic PIO.

    FLSA Exempt: Yes

    All offers of employment are contingent upon successful completion of a background inquiry.

    The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans and paid time off. For more information about benefits, visit

    The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply, and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at or 541-346-5112.

    UO prohibits discrimination on the basis of race, color, sex, national or ethnic origin, age, religion, marital status, disability, veteran status, sexual orientation, gender identity, and gender expression in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Title IX Coordinator, Office of Civil Rights Compliance, or to the Office for Civil Rights. Contact information, related policies, and complaint procedures are listed on the statement of non-discrimination.

    In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at

    To apply, visit


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