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UH Manoa General Advocate

University of Hawaii at Manoa
Honolulu, Hawaii
Salary commesurate with qualifications and experience
Start date
Nov 6, 2023

Title:      Junior, Assistant, Associate, or Full Specialist (UH Manoa General Advocate)
 Position Number: 0084077
 Hiring Unit:  Office of the Provost, Manoa’s Campus Awareness, Response, Education, and Solutions (CARES)
Location: Manoa
 Date Posted: 10/31/2023
 Closing Date: Continuous recruitment.  Review of applications will begin on November 22, 2023 and will continue until the position is filled.
 Full Time/Part Time: Full Time
 Monthly type: 11 months
 Tenure Track: Tenure
 Temporary/Permanent: Permanent
Funding: General
Approximate Start Date: TBD (ASAP)
NOTE: Multi-level recruitment, see application instructions
Hawaii is a special place where diverse people and communities live, work, learn and play together in a sustainable manner.  Inspired by its host culture, Hawaii treasures and protects its amazing environment as it promotes a high quality of life for all its people.  As the only provider of public higher education in Hawaii, the university embraces its unique responsibilities to the indigenous people of Hawaii and to Hawaii’s indigenous language and culture.
Duties and Responsibilities

  1. Provides direct services, including confidential counseling, as a general advocate and campus resource to students, faculty and staff in order to address matters including but not limited to; grievance procedures for academic, student conduct, workplace violence, discrimination policies, safe zones, sexual and gender-based violence and/or misconduct in compliance with federal and state laws including Clery Act, HRS 304A-120, Title VII, Title IX, VAWA and all relevant amendments, resolutions, settlements and agreements.
  2. Assists students, faculty and staff to understand, navigate, and gain access and/or refer them to on and off campus resources when responding to various complaints including academic grievances, student code of conduct, workplace violence, discrimination and safe zones, sex- or gender-based discrimination, harassment, and violence, or related issues.  
  3. Advises students, faculty and staff regarding options, rights, and on and off campus resources.  Provides crisis response, referrals, and support to complainants.
  4. Maintains confidentiality.
  5. Assists in assessing the needs of the complainants and helps to develop safety planning, and support measures using valid, relevant risk assessment tools based upon best practices and professional experience and expertise.   
  6. Collaborates with administrators, faculty, staff, and other relevant resources to discuss complainant’s needs and other supportive measures.
  7. Provides complainants with ongoing support, which may require on-campus or off-campus presence during non-business hours for varying periods of time. 
  8. Works with various campus units including, the Office of Title IX, academic and non-academic resource offices, diversity and equity committees and inclusion offices, the Women’s Center, student conduct office, international affair programs, and other related programs to create, develop and deliver pertinent, relevant, progressive and culturally informed training and programming.
  9. Develops and implements culturally appropriate and competent prevention and wellness education, training and programming in collaboration with campus units for students, faculty, staff and administrators and other targeted audiences to better assist the university campus in understanding, addressing, and preventing misconduct, discrimination, conflict and violence and improving campus climate in accordance with UH’s Strategic Plan, vision and mission.
  10. Meets regularly with the Director and members of the CARES unit to formulate, integrate and sustain initiatives that further diversity, equity and inclusion and that are in line with UH Manoa’s strategic plan, vision, mission, and directives.
  11. As a CARES unit member, evaluates the impact of educational efforts on campus climate, and submits recommendations that identify trends--including systemic, explicit and implicit biases-- in order to inform and improve the campus climate and develop realistic plans for future hiring, operations, education and outreach, consistent with the university’s guiding principles on diversity and equity and strategic plan goals.  
  12. Evaluating educational program success and effectiveness through formal evaluation methods.
  13. Complies with university policies and procedures in all aspects of duties.  Assists with the updates of policies and procedures where applicable.
  14. Collaborates with students, faculty, staff, and organizations/task forces to assist the University in developing culturally appropriate practices and helps to provide an overall institutional response to misconduct, discrimination, gender-based violence/harassment/incidents, and other related issues.
  15. Cultivates relationships with on and off campus resources to address connected and corresponding issues on campus and in the larger community.  
  16. Keep abreast of current literature and professional associations relevant to the area of expertise.
  17. Present papers or poster sessions or participating in a panel or discussion group at local, national and international professional conferences, colloquiums, seminars.
  18. Performs other duties as assigned.

 Minimum Qualifications
Relevant Degree Field:  Counseling, Social Work, Psychology, Law or related discipline.
Junior Specialist (Rank 2):  A Master’s degree in Counseling, Social Work, Psychology, Law or related discipline from a college or university of recognized standing, with work in a field related closely to the position involved; one year of experience as assistant, or its equivalent represented by successful practice in the appropriate area.

Assistant Specialist (Rank 3):  A Master’s degree and, in addition to the Master’s degree, 30 credits of graduate study from a college or university of recognized standing and in a field relevant to the position involved; and at least three years of experience in the appropriate area at the next lower rank, or its equivalent.
Associate Specialist (Rank 4):  A doctorate degree from a college or university of recognized standing and in a field relevant to the position involved and at least four years of experience in the appropriate specialty at the next lower rank with demonstrated increasing professional maturity, including at least two years of experience directly related to the current job assignment, or its equivalent experience; demonstrated ability to plan and organize assigned activities, including the work of assistants when appropriate; ability to work effectively with faculty, staff, and administrators as necessary.
Specialist: (Rank 5):  A doctorate from a college or university of recognized standing in a field relevant to the position involved and at least four years of experience in the appropriate specialty at the next lower rank with demonstrated increasing professional maturity including at least two years of experience directly related to the current job assignment, or equivalent experience; demonstrated ability as necessary to plan and organize assigned activities, including the work of assistants when appropriate; ability to work effectively with faculty, staff, and administrators as necessary; proven ability to conduct research or to carry out independently major projects of importance to the University and the community.
Additional minimum qualifications:  

  1. Basic knowledge of Hawaii’s history, conflicts, current issues pertaining to discrimination and higher education. 
  2. Demonstrated capacity to embrace UH-Manoa’s responsibilities to the indigenous people of Hawaii and to Hawaii’s indigenous language and culture.
  3. Demonstrated experience in crisis or advocacy counseling for students, faculty, and staff in higher education setting.
  4. Demonstrated professional maturity, and ability to plan and organize direct services.
  5. Ability to develop educational programming and conduct training for diverse audiences, as reflected at UH-Manoa. 
  6. Ability to independently carry out programs or initiatives of priority to the University and/or the community.
  7. Demonstrated experience in establishing and maintaining effective working relationships with students, faculty, staff, administrators, and community members from diverse backgrounds, or comparable groups.
  8. Demonstrated experience in advising and interpersonal counseling.
  9. Knowledge of confidential advocacy work.
  10. Basic knowledge and trends of applicable federal and state laws, rules, and regulations including Title IX/VAWA, discrimination and confidentiality. 
  11. Effective oral and written communications skills:\, listens sensitively, adapts communication to specific audiences, and fosters effective communication, both in writing and verbally.  
  12. Demonstrated ability to handle sensitive matters with tact and discretion and maintain the highest standards of confidentiality.
  13. Demonstrated ability to identify, manage and resolve conflicts in a positive and constructive manner.
  14. Demonstrated ability to manage multiple, complex priorities, workload and needs in an organized fashion, including responding to survivors in crisis.
  15. Demonstrated ability to be sensitive to cultural and educational diversity and ability to communicate and interact effectively with people of diverse ages, backgrounds and lived experiences.
  16. Ability to meet on and off-campus, during non-business hours.

 Desirable Qualifications:

  1. Juris Doctorate or Doctoral Degree in Counseling, Social Work, Psychology, or related field with a background in Higher Education, Civil Rights, Gender Violence or related field; must be licensed or licensed-eligible
  2. Demonstrated knowledge and experience of policies, procedures and practices of advocacy work in Higher Education
  3. Ability to recognize problems specific to UH, identify possible individual and systemic causes, and facilitate resolution, related to advocacy services and prevention and wellness education.
  4. Demonstrated experience in effectively building community with the diverse populations of Hawai`i   and at UH Manoa
  5. Demonstrated Experience in alternative dispute resolution.
  6. Current State of Hawai`i   license in an area of counseling, social work, law or related field.  
  7. Certification as a victim’s advocate, either at the federal or state (Hawai`i) level

 To Apply:
Note: If you have not applied for a position before using NeoGov, you will need to create an account.
Click on the "Apply" button on the top right corner of the screen to complete an application and attach required documents. Applicant must submit the following:

  1. Cover letter indicating which rank(s) you are interested in being considered for and how you satisfy the minimum and desirable qualifications;
  2. Resume;
  3. Names and contact information (telephone number and email addresses) of 3 professional references; and
  4. Copies of unofficial transcripts (official transcripts will be required at the time of hire). Academic record/grade summaries will NOT be accepted. Copy of diplomas will NOT be accepted.) Documents issued from an institution outside the United States of America require a course-by-course analysis with an equivalency statement from an agency having membership with the National Association of Credential Evaluation Services, Inc., verifying the degree equivalency to that of an accredited institution within the USA. Expense of the evaluation shall be borne by the applicant.

If multiple applications are received from the same candidate, only the last one will be reviewed. Please do not include any self-identifying photos they will be redacted. PLEASE REDACT REFERENCES TO SOCIAL SECURITY NUMBERS AND BIRTH DATE ON TRANSCRIPT COPIES. All items become the property of the University of Hawaii and will not be returned.
Only complete applications will be passed on to the search committee for consideration. No late applications will be accepted.
Inquiries: Jill Nunokawa, 808-956-4431,

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